|__Epos Sennheiser Wireless Headsets Hi,
Is there a resolution outside of calling API? Q.
What are Bluetooth profiles? 6) At this point there will be two Bluetooth icons in the system tray; one is blue and white and is installed with the Windows driver. It means that your Plantronics is trying to tell you something. |__Wireless Headset Systems This headset has constant breakup when on a call and the call quality is very bad. Once in the pairing mode, press and hold the Power and the Play/Pause button for 5 seconds or until you see a Purple light flash. To do this in Windows 11, go to Settings > Bluetooth & Device, click on More (three dots) beside your Bluetooth device, and select Disconnect. He has been working in the tech industry for over 10 years, and specializes in all things Tech-related.
The headset icon turns green to indicate the device is unmuted. A. Recharge the battery by returning it to the charging base for one to three hours, or until the yellow charging light stops blinking. Hi Alex,
|__Aastra Phone Headsets 4) Install the WIDCOMM Bluetooth software. |__Wireless USB Headsets |__USB Headsets Refer to the users manual or cell phone provider for instructions on how to program your phone. |__Grandstream IP Phone Headsets there is often a"Allow this device to wake the computer" but I suggest you contact our support team on this to identify and troubleshoot this issue. DIRECT CONNECT RJ9 HEADSETS FOR: |__Avaya 14xx,24xx,46xx,54xx,56xx |__Avaya Phone 16xx, 96xx Headsets When it instructs you to plug in the Bluetooth adapter click OK, do NOT plug in the adapter, and click Cancel instead. Unplug the headset and restart the PC. Only way i've found to stop it is turn the headset off and back on. Also signed up just to comment on how dumb this new default of flashing blue/purple is. The WIDCOMM software is used in many of the popular Bluetooth adapters on the market (including some made by Belkin or TDK). as suggested please get this into our support organization >here<. Cookie Notice
The indicator light will also flash red when the battery needs to be charged. I am also have this same issue. Typical uses include automatically synchronizing contact and calendar information among desktop, notebook and palmtop computers without connecting cables.
Therefore please do not open support tickets to get the device downgraded. Depending on your Bluetooth headset maker, the factory resetting process may vary. Q. 2.4MHz Cordless Phones (Audio distortion and drop-outs) Q. Next, go to Setting > Bluetooth & devices and then click on the Add device button. Plantronics. I've updated to 1723 firmware and now my BT600 is constantly flashing blue/purple. Q. This is a very weird issue I have with a Focus UC headset. If Teams is driving your behavior, it would be nice to then include the reference to what "Teams Certified Indicator Lights" are so that we know to target angst @MS rather than @Poly. I want to manually upgrade the firmware going forward. Privacy Policy. What Operating System do you encounter this with and what exact version. We and our partners use data for Personalised ads and content, ad and content measurement, audience insights and product development. Add a setting to the HUB that always us to change the LED settings when the headset is off; everyone wins!!! Q. Has this bug been fixed and if so, how do I implement this correction/fix? We appreciate you to give us a chance to help you. Two beeps is an out of range warning. This generic driver interferes with the WIDCOMM Bluetooth software. Will Bluetooth and Wireless LAN (Wi-Fi) interfere with each other? I verified this by running the API calls to Answer call etc. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'decortweaks_com-large-leaderboard-2','ezslot_11',111,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-large-leaderboard-2-0'); You will also get three beeps when someone joins in on a conference call in which you are the primary person. Now, the hearing volume thing is self-caused, meaning that it wont beep in your ear unless you physically reach up and touch the appropriate button for adjusting the volume. Typically, the only other kinds of beeping sounds youre going to get through your Plantronics headset are of the responsive variety. Note: The Widcomm software should have come with your Bluetooth adapter/card. 3. There are a few reasons why the this may occur. If your Plantronics headset starts in with that annoying beeping tone, dont worry, its not about to explode, and you probably dont need to be concerned that theres a military-level hack going on inside your headset. When he's not geeking out over the latest hardware or software release, he can be found testing out the latest video game. I've tried in other laptops and it acts the same in each. Find many great new & used options and get the best deals for Plantronics BT600 Dongle USB Adapter 4 Voyager 3200 5200 6200 8200 UC HD Audio at the best online prices at eBay! . Music and podcast work just fine. Q. I just upgraded to the newest firmware today, and like others I find the new behavior *extremely annoying*. In the Device Manager window, find the Sound, Video and Game Controllersoption and expand it. 8) In the next dialog select Dont search, but select the driver to install. This event tells your application it should terminate the call.
A. Who thought that was a good idea??? Since some models are different, its hard to say how many beeps, but they will be rapid, and it wont be something you hear often.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'decortweaks_com-box-4','ezslot_7',109,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-box-4-0'); For the most part, they do. Q. i now have to sit and watch a flashing light all the time. Those two changes would make this perfectly livable again. If you would like to change your settings or withdraw consent at any time, the link to do so is in our privacy policy accessible from our home page.. It sits solid purple and no sound comes out no matter what setting it's set to. Bluetooth can be thought of as a cable replacement technology. Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best RegardsSteffen Baier, If official support is required please check how to phone or open a case here. _session.onCallStateChanged += _session_onCallStateChanged; // register for call state changed events (headset call control). Whenc onnected to the BT600 the BT600 logo blinks blue rather than stays solid blue. Thanks for the reply! Now how is your customer service doing? The consent submitted will only be used for data processing originating from this website. ZigBeesensor networks, home automation (Audio distortion and drop-outs and slower data). You call the API command CallCommand.AnsweredCall (means the call was answered in your application), call is now in active state (as far as Plantronics is concerned), you will receive a session event from the api to say "call answered".
NOTE *Menus may vary by device. Regretfully, we will be unable to cater your request for older firmware version as we do not recommend rolling back to older firmware version. |__Avaya CallMaster Headsets A quick factory reset of your Bluetooth headset can fix many issues related to connections, discovery, pairing, audio delay, and static sound. Privacy Policy. Please contact your Bluetooth provider to determine if your computer/dongle supports the profiles that are listed above. However, Bluetooth devices do not all work in the same way. Website Take me there. To view the purposes they believe they have legitimate interest for, or to object to this data processing use the vendor list link below. Right click on your Plantronicsdevice and select "Uninstall".
Next, repeat the process with your PC or smartphone using the physical buttons on the device. I connected up the SpokesSDKCOMNETSample project to it and its given me a bit more info about what its doing. Microwave Ovens (Audio distortion and drop-outs) A.Bluetooth transfers data at a rate of 721 Kbps, which is from three to eight times the average speed of parallel and serial ports, respectively. When you make a purchase using links on our site, we may earn an affiliate commission. I have logged a support ticket who suggested I reset the device via turning it off, holding the call button, plugging it in, unplugging it and turning it back on but that didn't achieve anything. A. COMPUTER HEADSETS Microwave Lighting (Audio distortion and drop-outs) Thanks,
BT600 firmware 1723 constant blue/purple flashing, Re: BT600 firmware 1723 constant blue/purple flashing. The sum of the width of the LFSRs is 128, and the spec says the effective key length is selectable between 8 and 128 bits. Manage Settings I've covered up the LED with some tape, which mutes the flashing a bit, but this solution is not very satisfactory. |__Polycom IP Phone Headsets Hello@djjuice,@schu70,@jball,@Billy-Bob,@seabass0118,@Kirshy,@snarl,@BernardT,@sdfwill,JP9, MinerJ,24plimlico,firedog7881,Stupid Flashin. What a beeping Plantronics headset does mean is variable and depends on how many beeps youre getting and the frequency of which they are occurring. However, reading through a user manual is a recipe for falling into a comatose slumber, and, of course, when youre slumbering, you cant hear the beeps. Looking forward to improved firmware which gives an option to disable the flashing LEDs. When Teams not running then LED behavior should revert to old self. After the reset, your device will continue to be in pairing mode. Initially, our information around the changes this new firmware upgrade added was sub-optimal. Before applying the fixes in the article, check the internet and see if the issue is specific to your device. |__Avaya/Lucent/ATT Partner Headset Connect the audio cable to your headset, and that should automatically turn off the Bluetooth adapter. If you do not have a copy of the software installation CD for your device, you should contact Broadcoms Technical Support. You may plug the BT600 on the backside USB port (if available) to limit the distraction it might have caused. work to certified Teams MS adapter USB-A BT600 with Adapter USB Poly SYNC 40 40+ speakerphones Wireless Polycom Plantronics formerly Sync 40 Poly, stadtkopierer.de Y 2021 whitePlantronics Yahoo - :20220518190316-00387: Poly SYNC 40+ M USB-A BT600 P N218764-01 stadtkopierer.de . Slight white noise or background static may occur when using a Bluetooth headset. For instance, youll likely get three tones in your ear if there is an incoming phone call. What should I do? Ps. A. Can we have an update on this - we have literally 1000's of the Plantronics Blackwire 315.1 headsets and it is driving most of our staff nuts on Teams. I believe the intent of this change in behavior is to show two new things: 1) connection to Teams, and 2) alerts from Teams. It is likely that the headset's drivers are still optimized for the previous version of Windows rather than Windows 10. Fortunately, it will also give you a single, solid beep once youre back in range. Our Pulsar headsets support the A2DP (Advanced Audio Distribution Profile) in addition to HFP and HSP. and our Additionally, the generic driver does not support the Audio Gateway or Audio Headset Profiles. See a problem? A tone means the sensors need to be reset. For instance, the Poly Voyager 5200 may give you two, rapid and high-pitched beeps when out of range, while the Poly CS540 may give you two, low-pitched beeps instead. Has anyone seen behaviour like this before, is anyone able to tell me what that buffer actually means? Q. |__Snom IP Telephone Headsets Website. Telephone Companies. The headset icon turns red to indicate the device is muted. As aforementioned, a beeping in your ear is your Plantronics headset trying to inform you of something, and there are a variety of meanings to them. The Bluetooth feature in the phone is not turned on. The headset will support this feature, however you must be able to program the phone to recognize the headset as the default device to use and not the phone itself in order for this function/feature to work. When the optional Plantronics HL10 handset lifer is connected, three rapid beeps indicates that a call is coming into the headset. A. This thread is archived Connect the headset to your PC and check if the beeping sound is fixed. Is there a way to reset the headset via an API call etc? To reconnect the device, you need to pair it with your PC. A. WiFi (Audio distortion and drop-outs and slower data) |__Plantronics Cisco Headsets A. To switch an active call from your headset to your phone , press the call control button for 2 seconds. You can easily resolve the problem by going into the Initial Setup menu of the Razor phone, and switching Battery Saver to Off, instead of On. When any of 1 - 3 occur, the beeping in the Focus UC will stop.
Please check with your service provider before changing the settings listed below, as the following work around may cause additional charges on your phone bill.Go into the MENU > SETTINGS > ROAM Change roam setting to ROAMING ONLYUsers will no longer get any Bluetooth headset rings/beeps unless the phone is actually ringing for an incoming call. How secure are Plantronics Bluetooth transmissions? |__Jabra Wireless Headsets. |__Polycom IP 320, 321, 330, 331 By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. You don't need to register for onDataReceived.
BT600-User Guide. Its nothing more than an indication that you cant adjust the volume anymore in that direction. Plantronics Hub Poly Lens Note: this setting is not available for the Voyager Legend and the Voyager Focus UC. If youre a guest on a conference call and the primary hasnt pressed the call button, you will get a single beep in your headset. Q. This would have at least given people an option to update knowing what to expect. That should fix MOST dropped Bluetooth connections on this particular phone. While Poly has maintained the level of high-quality technology that Plantronics is known for, they may institute their own ways of doing things in new devices. WIRELESS HEADSETS Its easy to forget that when you set your phone down and its no longer on your person, you can walk out of range of your phone.
Hi, Could you confirm customer's Windows 10 version? When the headset is on and becomes low, the headset emits a beep every 20 seconds. Q. The headset will therefore start ringing, which on the Focus UC/BT600 sounds like a beep-beep-beep (three beeps), which repeats indefinitely. Your Bluetooth headset may start beeping due to interference by nearby devices. An adapter may allow other Bluetooth devices to work with our headsets. Bringing together the best of both worlds, a high-quality Xbox controller and an affordable and lightweight Chromebook, can make for an unbeatable gaming setup. Is this a day 1 issue or did this only happen after moving to this newer software? As this is a product issue and not an SDK issue, please contact the dedicated product support team on:
Also when Teams is running the Dial Tone option is no longer functional (pushing headset call button to get dial tone). Of course, you may not be used to hearing it if you more often associate incoming phone calls with the noise and vibration of your cell phone or home phone. Created on November 22, 2017 Plantronics Bluetooth headset BT600 keeps giving problems with Skype for Business in Windows 10 no sound no microphone My colleague has continuous problems trying to use his Bluetooth headset from Plantronics within Skype for Business. |__Plantronics H-series Headsets It may not be the most obvious fix, but it works and has helped some users get rid of the annoying beeping sound. 3) Double click on the Byte Headset icon and click Listen to Music. In the Device Manager window, find the Sound, Video and Game Controllers option and expand it. To my knowledge, we do no offer our firmware as download links and you will need to use the Plantronics hub. Hi Alex,
A talk time voice alert means sensors are working. > Plantronics > Voyager 5200. ta-ku- . Electronic devices such as cordless telephones, cellular devices, etc., are the possible causes. Has this bug been fixed and if so, how do I implement this correction/fix? What does it mean? if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[728,90],'decortweaks_com-medrectangle-3','ezslot_4',108,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-medrectangle-3-0'); As aforementioned, a beeping in your ear is your Plantronics headset trying to inform you of something, and there are a variety of meanings to them. Bluetooth (Audio distortion and drop-outs) You should really read your manual as well. The Voyager 5200 UC provides a certified USB BT600 that works with the industry's . Here is what I do: 1) Pair the devices by going to Bluetooth - Add a device. Poly SYNC 40+ M USB-A/BT600 P/N218764-01 Microsoft Teams USB Bluetooth BT600 USB USB-A USB-C : 5.80 cm : 18.70 cm : 34.90 cm : 880.0 g . Q. |__Avaya Phone 94xx, 95xx Headsets Key generation and authentication seems to be using the 8-round SAFER+ encryption algorithm. 1. . By the way, register for Session events using
Reset Sensors 1. General Audio/Video Distribution Profile (GAVDP ) Provides the basis for A2DP and VDP. Also, if youre the primary, you will get a single beep if you are on a conference call and one of the guests exits the call. Repair Shops & Related Services NEC. Message 6 of 65 0 Kudos jball If anyone has any ideas what might have caused this behaviour or suggestions for things for me to try (I have very limited development knowledge, about enough to make a simple form application and thats probably about it) i'd be greatful.
No, both Bluetooth and WLAN can co-exist. How can the light remain on when the actual device is asleep, it just doesn't compute. This is not my line of expertise and I can only ask you to contact support. . The headset is not in the proper mode for the phone to find it. Note after 1 or 2 above, a further press of "talk" button on headset will result in call moving to idle state (as far as Plantronics is concerned), you will receive a session event from the api to say "call ended/call idle". I have contacted the support team, and this is what I got. Thankfully, almost everything about the Plantronics universe has remained roughly the same, so Poly seems to be going down the path of if it aint broke dont fix it, which is good for current Plantronics device owners and excellent for future consumers. Enter any pairing code if required to pair your Bluetooth device successfully. Once the update is installed, reboot your computer and check for any improvements. No sound at all. Audio Performance may be affected over time. However, not all Bluetooth devices utilize the same Bluetooth profiles. |__Mitel 4015,4025,4110,4125,4150 The release notes >here< state this change and as you found this post here it is quite clear. The Bluetooth Logo Certification Program requires Bluetooth products to interoperate with products manufactured by other vendors; those products that dont interoperate will not be allowed to use the Bluetooth logo. The USB dongle keeps flashing blue as if the headset is in a call, causing it to go into call mode (low fidelity) . However, if youre using these devices on conference calls with any sort of frequency, youll pick up on it quicker than you think.if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[250,250],'decortweaks_com-leader-1','ezslot_13',112,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-leader-1-0'); Just like anything else, its a matter of time and repetition. If your telephone speaker is not under the HL10 lifter. if(typeof ez_ad_units!='undefined'){ez_ad_units.push([[300,250],'decortweaks_com-banner-1','ezslot_10',110,'0','0'])};__ez_fad_position('div-gpt-ad-decortweaks_com-banner-1-0'); While you typically get a single beep when adjusting the volume up or down, youll get multiple beeps when you reach the maximum or minimum volume. They have to. If you do get too far out of range, your headset will emit two, rapid beeps to inform you of the matter. Re: BT600 firmware 1723 constant blue/purple flashing I'm not sure why you guys would do this. Sure it works correctly, but it's really annoying to have it flash all the time. Q. Transferring calls and being left with a constant beep after many months is driving our staff nuts - help! What kind of encryption will be used for Plantronics Bluetooth security? Maintain a clear line of sight between the headset and the phone whenever possible; do not wear the two devices on opposite sides of your body. I welcome the Teams certification, but what is going on with the blue/purple flashing. But why is your Bluetooth headphone making a beeping sound in the first place? has anyone experienced this? It will only stop when you recharge your Plantronics headset. Q. 15. Which Plantronics headsets will work with the Playstation 3? To configure your Bluetooth USB adapter to play music, go to Start menu > Control Panel > Sound > Playback tab. to allow a single remote control (or other device) to control all of the A/V equipment that a user has access to. Once successfully paired, you hear "pairing successful" and the headset LEDs stop flashing. |__Mitel IP Phone Headsets Here we go through a few troubleshooting steps to help you fix the beep sound issue in your Bluetooth headphones. Please see thefirmwarerelease notes for the BT600 to know more aboutthe changed LED behaviour. Both Audio and Data Bluetooth transmissions. Low battery status Your headset is muted You're out of range of your phone You're no longer paired Status indicator for the volume Conferencing status Draining battery Well, the response I received from Poly Support was not helpful: "We regret the experience you have had and intend to help you in the best possible manner.
If you insert the BT600 without team running there is no change in behavior with the adapter lights. Right click on your Plantronics device and select "Uninstall". link to How to Connect Xbox Controller to Chromebook, link to How to Save Money on Nintendo Switch Games, Breaking Down The Beeps And What They Mean. 070101100a0200000a0e1e0403060f00000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000000 I called in a ticket to this matter and they said they were aware of these issues. In order to use a Bluetooth headset, your computer must have an internal Bluetooth card or an external Bluetooth dongle adapter. Some of our partners may process your data as a part of their legitimate business interest without asking for consent. To mute or unmute your headset, click the headset icon in the System Tray. To unmute the device, click Unmute. After the PC has rebooted, reconnect theheadset. Lewis. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. You will need to follow the above steps each time you turn on your phone. That wierd hex buffer received you can ignore. Q. How Do You Keep Up With All Of The Beeps And Their Meanings? CORDED HEADSETS |__Inter-Tel 85xx, 86xx Headsets Sometimes all it takes to fix a malfunctioning device is to perform a power cycle. 2) If you have any Bluetooth software other than the Windows drivers installed, go to Add/Remove Programs and uninstall them. Select Poly BT600, set it as the Default Device and click OK. To pause music when you place or receive calls, go to Start menu > Control Panel > Sound > Communications tab and select the desired parameter. Next they have said return it for a replacement, however it was purchased by the company I work for out of Australia and I live in NZ so shipping alone is going cost a bomb. For instructions specific to your headset, refer to the user manual for your device. Can we have an update on this - we have literally 1000's of the Plantronics Blackwire 315.1 headsets and it is driving most of our staff nuts on Teams. iPhone Settings > Bluetooth > On*. This occurs until we make a new phone call, then it goes away. |__Jabra Corded Headsets For more information, please see our |__Yealink T20P T22P T26P T28P T38G Windows. Related: Ways to Fix Headphones That Don't Work in Windows. Note: All Bluetooth headsets listed below have the passkey of 0000 (for zeros). A: PC/MAC Bluetooth systems do not typically provide capability to use Remote Call Control from Bluetooth headsets. It also includes device authentication, user authorization, and voice encryption. The latest and greatest looks like the most expensive and poorest quality as well. As soon as the headset enters a mic function (making/receiving a call or Lync etc) the headset just beeps repeatedlyforever.
Thank you @SteffenBaierUK. Its not an indication that something is wrong so much as its to inform you that it is what it is, so to speak. The WIDCOMM system tray icon should be blue and white and ready to use. This arrangement allows Bluetooth to be used in countries with regulations limiting encryption strength, and facilitate a future upgrade path for the security without the need for a costly redesign of the algorithms and encryption hardware according to the Bluetooth specification. If you have support for these profiles, then Bluetooth Audio will be an option for Sound Playback and Sound Recording in under the Audio tab of the Sounds and Audio Devices section of your Windows Control Panel. |__Microsoft Teams Headsets, We provide you with the latest Headset news, tech info and videos straight from the Experts at HeadsetPlus.com, HeadsetPlus.com Plantronics, Jabra Headset Blog, Plantronics Bluetooth Headset Frequently Asked Questions (FAQ), http://www.broadcom.com/products/Bluetooth/Bluetooth-RF-Silicon-and-Software-Solutions#s36, Plantronics Bluetooth Headset Pairing Instructions, Poly Voyager 4245 Test and in-depth Review by the Expert at HeadsetPlus.com, Compatible Headsets for Polycom VVX IP phones, Plantronics/Jabra Hearing Aid Compatible (HAC) Headsets for office telephone or PC softphone, Poly CA22CD-SC vs CA22CD-DC Differences Explained, Jabra Evolve2 Buds Test and in-depth Review by the Expert at HeadsetPlus.com, Poly Edge Series VoIP Phones Headset Compatibility, Test and Reviews. New and used Plantronics Voyager 5200 Headsets for sale in Montreal, Quebec on Facebook Marketplace. This bandwidth is capable of transmitting voice, data, video and still images. This beeping isnt limited, so it wont stop after some time has passed. Select "Poly V8200 Series.". |__Polycom IP 320, 321, 330, 331 The Federal Aviation Administration (FAA) and other aviation regulatory bodies worldwide are currently reviewing the use of Bluetooth products on private and commercial aircraft. Three rapid beeps are to let you know that your mic is muted, and you should probably unmute it if you plan on talking to anyone anytime soon. *The Service Provider is the company that you pay your bill to in order to use the cell phones services. OR
It doesn't even turn off when my surface is in sleep mode, so the lights are flashing all the time, even in my bag when be transported. More. The way the ringing can be stopped is when one of the following occurs:<br /> 1. Q. Q. If your Plantronics headset is no longer paired to the base or your smartphone, it will emit several rapid beeps. Thanks,
To reset your Bluetooth headset to factory default: Glitchy or outdated audio device drivers can cause issues with connected audio equipment. No sound at all. Press the mute control once to turn it off. Once you think about this it makes sense, however I really really really do not understand why you would have the darn thing blinking when disconnected, that is just plain stupid and the "engineer" that said "we are not changing it" just caused a massive exodus from Poly as I will be moving on from the 2 Voyager Focus headsets I have now, and I will gladly sell them for cheap on the secondary market just to take the revenue away from Poly. Two beeps is an out of range warning. Plantronics USB Headset Not Working Properly Headset Advisor 20.6K subscribers Subscribe 78K views 1 year ago RANCHO CORDOVA Plantronics USB Headset Not Working Properly Dustin explains what. Plantronics, Telephone Equip Sales & Service, listed under "Telephone Equip Sales & Service" category, is located at 2356 Av Wilson Montreal QC, H4A 2T3, Canada and can be reached by 5144884317 phone number. This is a temporary work around; once the phone is turned off the roaming setting above is reset. |__Avaya/Nortel Meridian M39xx,M73x |__Avaya/Nortel Norstar T72xx,T73xx Skype: (Headset Profile ) This is the most commonly used profile, providing support for the popular Bluetooth headsets to be used with mobile phones. I have looked into your query and would like to tell you that the changes made with V.1723 were intentional and developers intend to keep the LED behavior this way. Lewis.
Please ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best RegardsSteffen Baier, If official support is required please check how to phone or open a case here, This only took place after applying the new firmware, I dont know of a reason why it's doing this, I applied the firmware update for the teams certification. You may plug the BT600 on the backside USB port (if available) to limit the distraction it might have caused. Is Bluetooth version 2.0 compatible with Plantronics headsets?