It was terrific! Very plain. Cookie Settings/Do Not Sell My Personal Information. We rank these hotels, restaurants, and attractions by balancing reviews from our members with how close they are to this location. Wines by the glass were good as was the fine service. We went to Ruth's Chris Steak House last night for the first time and it was amazing. We had to wait outside in the cold for 15 minutes. The restaurant's hours will be Sunday to Thursday 4 p.m. to 9:30. Brought salads out with entrees. Please do not leave this page until complete. The service was very friendly, but erratic. After another 3-4 minutes he brought us over to a table in a room dedicated to small gatherings and there was already a party of 12 in the room. Food was very good, though pricey (as expected). We would welcome the chance to make things better. Our perfected broiling method and seasoning techniques ensure each cut of USDA Prime beef we serve arrives cooked to perfection and sizzling on a 500 platejust the way Ruth liked it. Copyright 2023 OpenTable, Inc. 1 Montgomery St Ste 700, San Francisco CA 94104 - All rights reserved. The food was great and the restaurant is clean and nice place to have a great family celebration. I've tried 3 times now. just keeps getting worse. Worcester is lucky to have a Ruth's Chris in town! I also called the day before and the person who answered advised they see this on the reservation and noted. We made a last-minute reservation at this new steakhouse and were pleasantly surprised to find they were able to seat us. Merry Christmas! Worcester Sen. It provides a daily update of the areas most important business news. Ruth's Chris Steak House Dishwasher Our Spectrum News app is the most convenient way to get the stories that matter to you. Amazing dinner. They have a comfortable bar with excellent bartenders. Further back, I understand, there are a couple of private rooms that can seat up to 60. Service. Another thing to keep in mind our reservation was for 4 PM. is a 40 oz bone in steak, one side is the Filet Mignon and the other is the New York Strip. We hope to welcome you back in again soon! Location. VERY HIGHLY RECOMMENDEDMore, I've long wondered why a high-end steak house hadn't opened in Worcester. Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information. We left feeling like we had just been to Applebee's. Compensation: $6.75 per hour. RUTH'S CHRIS Ruth's Chris Steak House to feature outdoor patio area for 40 guests in downtown Worcester By Patrick Sargent Worcester PUBLISHED 2:15 PM ET May. Thank you for the great review! A long-awaited new steak house in downtown Worcester is now open. Learn more Jobs We were not able to detect your location. This is our fifth underwhelming experience in Worcester. We have our regular server there and felt a little guilty having found a place closer to home. Paul, manager, stopped by our table, and was receptive to our compliments on the staff - because they were amazing. The food was consistent and very enjoyable. I'm tapping out! Our waitress and bartender was fantastic and attentive even with how busy it was. Dinner Thank you! In its second quarter financial report, the steak house announced it has signed a lease for a new company-owned restaurant in Worcester. But we will be returning to Flemings in Providence. The bread pudding was loaded with raisins, and a vanilla Jack Daniels whiskey sauce. He sat us at a table with this other party in the room. Doesn't make much sense. We ordered the Porterhouse steak for two whichis a 40 oz bone in steak, one side is the Filet Mignon and the other is the New York Strip. And lastly she brought me the wrong dessert. At present, we do not have menu information for this restaurant. No one greeted us at the front desk for over 5 minutes. Salmon was comparable to Burton's or Joey's Grille so the price was high for the quality/taste. He sat us at a table with this other party in the room. Lovely wait staff and delicious meal and cocktails Ive already made reservations There's also a small well-chosen wine list by the bottle. We were just shocked and were wondering if we were at the pub/bar across the courtyard and not Ruth Chris. What a mess. Forrest will provide overall planning, direction and supervision of Thrive . Cookie Settings/Do Not Sell My Personal Information. This reminded me of a over priced Longhorns. I gave her 20% out of habit but wouldve given her much more had she just treated us like she treated the table next to us. As to the foodit was nothing short of fabulous. Ruth's Chris Steak House - WorcesterResponded on January 20, 2023We are sorry to hear this and would like to speak to you further. Thank you. Cheesecake for dessert was fantastic! The Filet Mignon was outstanding and give you plates that you eat off that are scorching hot (which I was warned 3 times and still managed to touch the plate --- brilliant.!) "My wife and I go to 111 Chop maybe 2, 3 times a year. Ruth's Chris Steak House - Worcester is rated 4.4 stars by 173 OpenTable diners. Ruth's Chris Steak House - WorcesterResponded on February 21, 2023While we are happy to hear you enjoyed your meal, we are concerned to hear about your long wait as we never want our guests to leave disappointed. Granted, we arrived at slightly different times, which affected the timing of the drinks we ordered. Thats it. That was the last we heard about it - not sure why she bothered to ask. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. By clicking submit you are agreeing to our cookie usage and Privacy Policy, This website uses cookies to ensure you get the best experience on our website. was an empty desk and no one said one thing to us - including the servers walking by. The prices are steep, but the food is well worth the cost. Business Leaders of the Year & Hall of Fame Awards, Central Mass Manufacturing Summit & Awards. Rombauer Vineyards has beenproducing distinctive, fruit-driven wine for more than 40 years. These few little items are basic steps of service in a fine dining establishment. However, there was no good reason for a delay of ten minutes for three of our party to get their desserts after four of us had been served ours. Would you please send your contact information, including your name and a phone number in a private reply to us? Kinda nutso. We had to ask for bread and butter, my husband's drink refill and for the check. Truly. The waitress took my drink before I was done with it (still half a drink left). Seriously good. The New York strip was much tougher, not nearly as flavorful, and I have gotten better new york strips at walmart. One of the managers, Paul, stopped by various tables to make sure all was going well. This location will be the restaurants fourth in Massachusetts, along with Waltham, Somerville, and Boston. We went to RC for my daughters birthday and left with very mixed feelings. @RuthsChris. But only one person at the front door???? I believe they each had 5 French fries. : $65K . We hope to welcome you in again soon! VERY HIGHLY RECOMMENDED. NEVER serve a caesar salad with any brown lettuce and try to cover it with cheese. Get the news and information you need from the award-winning writers at WBJ. We have spent over $2k at this restaurant since opening and always leave saying its just not the same as other Ruths. Our privacy policy, Fallon Health launches new campaign to promote Medicare, Medicaid programs, Little Leaf Farms hires new SVP of sales amid expansion, Click to close and continue to WBJournal.com. Shivan was our server. We broil it exactly the way you like it at 1800 degrees to lock in the corn-fed flavor. Ruth's Chris Steak House - WorcesterResponded on February 22, 2023We're glad to hear that you enjoyed your evening with us. Ruth's Chris Steak House - WorcesterResponded 3 days agoThank you for your candid feedback. Me and the hubs and my brother, sister in law and niece. We had appetisers before the drinks ever showed up and were told that if we decide to have another drink we should put the order in right away (before we even tried the first one). Boiled white potatoes with melted cheddar cheese on them. Reservations are recommended for large groups. Then enters Waleed - not sure of spelling. You are at Ruth Chris. Further back, I understand, there are a couple of private rooms that can seat up to 60. The Worcester Ruth's Chris, 4 Mercantile St., is open Sundays through Thursdays from 4 to 9:30 p.m., and from 4 to 10:30 p.m. on Fridays and Saturdays. After no one came to our table to greet us for 10 minutes we got up and went to the bar - which had open seats. Since Ruth's Chris was founded in 1965, the most important ingredient in our recipe for success has been a team of hard-working people with a passion for creating special experiences for our Guests. Also the dining room was messy and not what I experienced from other Ruth Chris Steak House. Hotels with Complimentary Breakfast in Worcester, Hotels near Massachusetts Vietnam Veterans Memorial, Hotels near (PVD) Theodore Francis Airport, American Restaurants for Large Groups in Worcester, Japanese Restaurants for Lunch in Worcester, Middle Eastern Restaurants for Lunch in Worcester, Restaurants for Group Dining in Worcester, Restaurants for Special Occasions in Worcester. The chain serves its signature USDA prime steaks on a plate heated to 500 degrees. We plan to return with a large family party in about 8 weeks. Thanks for taking the time to leave us a positive review! We got seared tuna, Caesar salad, lobster bisque and wedge salad. He made the dinner better! Ruth's Chris Steak House. Its too bad because the location and venue are beautiful. The project was delayed due to the pandemic, with the opening later pushed back to fall 2021, and then again to this summer. hope the place makes it in Worcester. Full job description available here: Ruth's Chris | Broiler Cook (ruthschris.com) NOTE: The information here does not constitute a contract, express or implied. Dont miss out - subscribe today. ABOUT YOUR STEAK: Ruth's Chris specializes in the finest custom-aged Midwestern beef. It's our pleasure to serve you and we hope that you'll be joining us again soon. Please allow cookies to continue reading. When we go again and we will, I will ask for her! This restaurant located in New Orleans, Louisiana was owned by different people along time, until 1965 when it was bought by Ruth Fertel. Please send your contact information, including your name and a phone number. Industry. The New York strip was much tougher, not nearly as flavorful, and I have gotten better new york strips at walmart. 5 - bumping into each other, no one designated to take care of which guests. But it got worse over time at the bar. We both feel if we are to spend our hard earned money - we deserve the experience along with good food. 2022 Fact Book: Doing Business in Central Mass. Plans for the Ruth's Chris were revealed in August 2019. The potatoes au gratin were disappointing. On the Ruth's Chris Steakhouse menu, the most expensive item is Tomahawk Ribeye, which costs $135.54. You can also login or register for a free account. It was very busy, but Patrick was a fantastic server. The ac has been broken in the restaurant for several days making it unbearable for my spouse and others to work. We waited a very long time for our bread, our drinks, our entrees and she kept forgetting things. Cant wait to return! Ruth's Hospitality Group now operates about 150 steakhouses across the world, and also owns the Mitchell's Fish Market chain, which is mostly spread across the Midwest. Ruth's Chris Steak House Claimed Review Save Share 9 reviews #93 of 319 Restaurants in Worcester 4 Mercantile Street, Worcester, MA 01608 +1 508-492-0525 Website Open now : 4:00 PM - 9:00 PM See all (25) RATINGS Food Service Value Details Meals Dinner View all details about Location and contact 4 Mercantile Street, Worcester, MA 01608 Website Ruth's Chris Steak House Worcester General Manager Matt Williams and RVP Brian Nelson hold a donation check for the Worcester County Food Bank. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Advance Local. We look forward to welcoming new guests, as well as those who are already familiar with and passionate about our brand.. Food. more. Date of visit: November 2022. Ruth's Chris also offers a variety of side dishes, desserts, and cocktails. We hope to welcome you back in soon! In order to use this feature, we need some information from you. The potatoes au gratin were disappointing. The content of this material is not all-inclusive but is for informational purposes only. We enjoyed speaking to him and was great about answering our questions about this exciting new place. The 11 oz Filet Mignon melted in your mouth, cooked perfectly medium rare. Value. Ruth's Chris Steak House in Worcester serves the finest USDA Prime beef available, broiled at 1,800 and served on 500 plates, so your steak stays hot, juicy and delicious from first bite to last. Ruth's Chris Steak House - WorcesterResponded on January 11, 2023Thank you for the great review! Guests flock to our 150 locations around the world for high-quality steaks served in our signature fashion, sizzling on 500-degree plates, an award-winning wine list, and hospitality that is second to none. I highly recommend it. Big disappointment. The stuffed mushrooms were undercooked and were missing crab, tasted just like bread crumbs with butter. Ruth's Chris Steak House is an Equal Opportunity Employer. Also ordered a baked potato, which is enough for two people, comes with real bacon bits, sour cream and butter. Ruth's Chris Steak House announced its newest location in Worcester, which is now open for business. In Massachusetts, Ruths Chris Steak House has locations in Waltham and Boston. Ask WINEandTRAVEL about Ruth's Chris Steak House. One of the best bread puddings I have ever tried., The NY strip held me back from giving this a 5 star, so underwhelmed by it, but everything else was above par including the service. I mean itwas an empty desk and no one said one thing to us - including the servers walking by. From our warm greeting upon arrival to dessert, everything was perfect. All rights reserved (About Us). The prices are steep, but the food is well worth the cost.More, Christmas Eve. Paired with Rombauer Sauvignon Blanc The food was tasty but portions small for the price. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. You should definitely go here, but not cheap. I went Friday night it took the waitress a while just to come to our table after sitting .then rarely checked in on us . One of the bartenders had a neck tattoo. The restaurant specializes in fine steaks and chops, which are cooked using a broiling method and served on a 500-degree plate. We hope to welcome you back in again soon! of their national reputation so we agreed to try it. 2023 Advance Local Media LLC. We were upset and at least one of the bartenders greeted us with a smile. YouTubes privacy policy is available here and YouTubes terms of service is available here. Founded in 1965 by Ruth Fertel, Ruth's Chris Steak House continues to redefine and set the bar high for steak houses. The Seared Ahi Tuna with cucumber and a mustard-beer sauce is amazing sushi quality and a great way to start. Ruth's Chris Steak House - Worcester offers takeout which you can order by calling the restaurant at (508) 492-0525. It is too bad, but this location of Ruth''s Steak house does not meet up to the standard of fine dining. Hope to see you again soon. We were upset and at least one of the bartenders greeted us with a smile. Ive been 3 x in 3 weeks and Im going again on the 13 th. Adding Chateaubriand to the menu was a pleasant surprise and we enjoyed it immensely. Ruth's Chris Steak House - WorcesterResponded on February 16, 2023Even though your first course arrived before your cocktails, we're glad to know that you enjoyed your evening with us. I would recommend recommendation booking reservations 15 minutes after restaurant hours in the winter months, so this is not experienced. Kudos to the staff and management team for their dedication and hard work not easy to do! Sign up for free Patch newsletters and alerts. Seriously good. So that we can work to make things right, please reply directly with your contact information, including your name and a phone number. The food itself was pretty good but the entire dinner took forever and the ambiance was definitely not great. Listing for: Ruth's Chris Steak House, Inc. Part Time position. We hope to see you again soon. (August 1, 2022) - Ruth's Chris Steak House, famous for its unmatched dining experience and steaks served on 500-degree sizzling plates, announced today its newest location in Worcester, which is now open for business. View the menu and reserve your spot. The new Worcester restaurant will. Go to Boston or Providence. We will definitely be back. We waited for eight minutes to be greeted at the door. Wine was good. But she took care of it and was top notch and her service, thank you Stephanie. Please consider sending us your contact information, including your name and a phone number, so that we may directly address your concerns. They even accommodated my 7 month old! Jack was helping him as well. The service was very friendly, but erratic. Ruths Chris Steak House has confirmed to WBJit plans to open its location at 4 Mercantile St., Worcester on Aug. 1. Tripadvisor performs checks on reviews. We were excited when we heard of this location opening in Worcester, We usually travel to Providence to visit Flemings Steak House. Please send your contact information, including your name and a phone number. The sides were expertly prepared. Ive been to many Ruths Chris locations around the country and Ruths Chris Worcester is now right at the top with my other favorites. While we are happy to hear you enjoyed your meal, we are concerned to hear about your long wait as we never want our guests to leave disappointed. Unfortunately after this experience not sure if its worthwhile very disappointed. But only one person at the front door???? My filet was cooked perfect and tasted wonderful. Ruth's Chris Steak House is also on schedule to open in the fall of 2022. A new upscale steak house is coming to Worcester. We appreciate your taking the time to leave a review, and we hope to be able to serve you again. Sarge, hospitality is a source of great pride for our company and when a guest feels that he or she has not received the service that is the hallmark of the Ruths Chris name, we take those assertions seriously. Ruth's Chris Steak House announced in 2019 that it would open an 8,200-square-foot restaurant with seating for nearly 300, indoors and out, at Mercantile Center. The chain serves its signature USDA prime steaks on a plate heated to 500 degrees. While we are happy to hear you enjoyed your steak, we are concerned that the rest of your experience fell short. I have tattoo's, nothing against it - just not the place to show it off. Hope to see you again soon. Waitress was amazing. Worcester is lucky to have a Ruth's Chris in town! Needless to say, we had our regular- shrimp cocktail, crab cakes, wedge salad, filet & lobster and au gratin potatoes. No chocolate cake was brought and when I was left to order dessert, it just looked like it was thoughtless and I hadnt advised to do this for the special occasion. Estimated $53.3K - $67.5K a year. Select a reason for reporting this job. We appreciate you writing about your recent visit with us. Thank you for taking the time to leave a review, and we hope to have the chance to serve you again. Ruth's Chris, located at Mercantile Plaza, will only be open in the evenings with no current plans to open during lunch hours. Home run on all of them. My filet was cooked perfect and tasted wonderful. Ruth's Chris Steak House has confirmed to WBJ it plans to open its location at 4 Mercantile St., Worcester on Aug. 1. The lobster tail was so over cooked it wasn't edible. Not happy considering the price tag.