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(pre-cruise inquiries - upcoming sailings, itinerary changes, booking, promos, etc), Media/journalists to contact:msccruises@punchcanada.com, 2023 MSC Cruises S.A. All rights reserved. We accept the following debit cards; Maestro, Visa Debit, Visa Electron, MasterCard Debit. Due to safety considerations, wheelchairs and scooters cannot be stored in the corridors. On MSC USA website is a "CONTACT US" form which can be filled out and. Divine Child High School, Suhara Roppongi Bldg.1F, 3-3-27 Roppongi, Minato-ku, ICK | MSC Cruises Korea General Sales Agent, 7 F, Kwanghee BD, 307 Teogye ro, Jung gu, Seoul 04560, Korea, Travel House- Nkar Travels & Tours (Pvt) Ltd (MSC Partners) MSC Babycare (dedicated to babies and toddlers under 3 years old) will temporarily be unavailable on board our ships. For a better experience and to continue your booking with MSC, please update your browser by downloading the latest version below. I don't have a eMail address for customer service since I contacted them only via phone 3-times, never by eMail. 1 office 1. SEGUIMIENTO DE EMBARQUE. Contact us. 5 rue Barbs Av. For more information visit our Health & Safety page. http://www.cdc.gov/zika/ January 21, 2014. Do on board staff receive special training in providing assistance to passengers with disabilities or reduced mobility? MSC has been helping customers to ship cargo to and from the USA since 1971. 4 - A global concern, and a matter of shared responsibility,by highlighting the importance of the role through collaboration and partnership with authorities with the goal of awareness, to prevent and to maximize the communication and preventive actions by each stakeholder. Visa, MasterCard, American Express, JCB, and Diners Club. 1. All our restaurants and 24-hour Cabin Service are ready and happy to help, ensuring you can feed your baby swiftly on demand, for their and your own comfort. Box 3727 Spokane, WA 99220-3727 Connect on social media. Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. Sydney NSW 2000- Australia. Stockley Park No credit card required. Please note that each guest is also responsible for securing any necessary visas and immunizations. Site Map | Terms and Conditions of Sale | Privacy Policy, 2000 - MSC Industrial Direct Co., Inc. All Rights Reserved. Could MSC Cruises refuse my booking or deny me boarding? How is luggage handed over when boarding and leaving the ship? Embarkation begins at the Check-In time shown on the cruise ticket. Is it possible to leave children on board while parents disembark for an excursion? The Medical Centre is open at the times advertised in the ships Daily Programme. MSC Cruises Address: 6750 N. Andrews Ave., Suite 100, Ft. Lauderdale, FL 33309 Phone: 855-263-4259 Email: msccustomerservice@msccruisesusa.com Norwegian Cruise Line Address: 7665 Corporate Center. Keep in mind that the scooter minimizes the available space within your cabin. About; Guides; . MSC Seaside (2017) and MSC Seaview (2018) rewrite the rule book of cruise ship design, blending indoor and outdoor areas to connect guests with the sea like never before. Guests under the age of 18 are prohibited from disembarking the ship unless accompanied by a legal guardian or an adult duly authorised from the legal guardian to accompany the minor, by virtue of an official consent of the latter. Phone:+40 0239689800 For requesting medical assistance on MSC Cruises-booked flights: If your flight is operated by one of our partner airlines, please request medical assistance via that airline. Smoking (including e-cigarettes) is not permitted in cabins, on cabin balconies and anywhere not expressly indicated by signage and ashtrays. You also may update your membership information online. Yes. Yes, you can purchase the photos youve made while on board with our professional photographers on our dedicatedMy MSC Photoswebsite. What will the temperature be like on board? Kruisweg 825-A Str N Titulescu nr 6 Duje 1 (Trajektni terminal) Our superior quality products and knowledgeable customer service associates have helped make MSC one of the nation's premier distributors of industrial supplies. 5, office 519, MSC Krstarenja doo Find company research, competitor information, contact details & financial data for MEDITERRANEAN SHIPPING COMPANY NIGERIA LIMITED of Lagos. Satellite Internet Access is available in all public areas of the ship and in most cabins, including all MSC Yacht Club suites. Started June 21, 2021, By Does the package cover the entire cruise? You can register your children for the Kids Clubs on board or complete the subscription form online before boarding. Phone: +371 67331675 Phone: +361 430 1778, Hattyhz, Budapest, Hatty, u. 193, Kifisias Avenue & 24, Iereos Dousi Str, Marousi, Email: bluesun1954@gmail.com; info@bluesun.gr, 22, Filellinon Str. Our Kids Club and family activities will welcome kids and parents in a healthy and safe environment fun and enjoyable experience. Here's an example of an email response when a customer has a question: Hi Mark, Thank you for reaching out about the shipping estimates for your customized order. Phone : +972-4-8549046 92120 Montrouge - France, MSC Kreuzfahrten GmbH Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). New Zealand: 0508 4278 473. However, if you are under 18, subscription can only be completed by a parent or legal guardian. Please be sure that the travel agency sends your request for these items at the time of booking via e-mail. You can also access the internet without the need for a mobile device, by using the computers in the Internet Caf on board. If you choose not to set a spending limit you authorize all purchases made by your child onboard. We're here to help you in any way we can. Please consult your travel agent and/or the relevant authorities (embassies, consulates or other local authorities) to find out whether there are any other restrictions to carrying cash on your itinerary. Thank you for visiting our site and we look forward to seeing you on board soon! Is there special pricing for children on shore excursions? Email customercare@mscdirect.com and receive assistance within 24 hours More Support Our superior quality products and knowledgeable customer service associates have helped make MSC one of the nation's premier distributors of industrial supplies. Andrassy ut 1 Otherwise insurance must be taken out with MSC Cruises. 31339 Haifa - Israel Where is Satellite Internet Access available on board? Yes, MSC Voyagers Club membership is open to all ages. 14 Tsar Osvoboditel Blvd.,fl. Wschowska 9, MSC Cruzeiros Portugal The luggage will be collected and delivered directly in the terminal building during disembarkation. Guests who lose items on board should refer to the Reception or Guest Services to see if their belongings have been handed in. Minors onboard must be supervised by a parent or a legal guardian at all times and are welcome at the activities onboard or at shore excursions, provided that a parent or legal guardian is present. To discover all the privileges please clickhere. Contact us form on web site is not working for me. Your internet data needs to travel vast distances between the ships antennae and the nearest satellite, and it needs an unobstructed line of sight between them. 3, TUT Travel&Tourism-16 Rue Tanta (Derriere Hotel Balima), Kyrgyzstan, Tadjikistan, Turkmenistan, Uzbekistan. The following information is required: name, last name and date of birth. If possible, they should be carried in hand luggage. Customer Service - West Coast. Enter your personal and identification information where requested, then click Save and Confirm. Mr. Vago began his career in the family business, Franco Vago SpA, one of Italy's leading transport companies. Wheelchairs are available on all ships in the MSC Cruises fleet, for use during embarking and disembarking or in the event of an emergency. Looking for our contact us page? You will be able to upgrade your package on board through the MSC Captive Portal (the website used to activate the pre-paid package). Properly store and cover the pallets, dunnage, crates etc. However, if you think Costa will be any better, think again. Spoke with Willie, customer service. The following credit cards are accepted:Visa, MasterCard, Diners, JCB, DiscoverandAmerican Express. In the event of loss or damage to luggage or personal effects, a representative of MSC Cruises should be immediately notified. Click on the START button and the device used will be registered. In case of bad weather all the entertainment activities take place in the main lounges of the ships. Email is optional. What documents are required to go on a cruise? And MSC wanted it wired in cash. Phone +18003104060 Booking Desk - West Coast. Pernavas iela 19-205, Mon-Fri 9am - 7pm ESTSat-Sun 9am - 6pm EST, 6750 N. Andrews Avenue Phone: + 30 210 4284391, 65, Vasilissis Sofias Ave, 11521, Athens, Greece, VISTA If you are contacting us about a cruise you are yet to take, we aim to reply within 48 hours of receiving your email. Link:https://www.msccruisesusa.com/en-us/Contact/Contact-Us.aspx, If you have a current booking number you can correspond through:MSCExistingReservations@msccruisesusa.com. View the full list of prohibited and restricted goods. Who will handle my special needs request and how will it be treated? Fort Lauderdale, Florida FL 33309 USA, MSC Cruceros S. A. Accepting the U.S. Coast Guards declared equivalency, whereas they have confirmed that the existing terminal weighing practice for on-dock scales in the United States is compliant with SOLAS regulation, all U.S. marine terminals are now allowed to use their certified scales to record the VGM. Two pieces of luggage per person is the accepted limit*. Luggage will be delivered directly to your cabin shortly after embarkation. Sri Lanka MSC Cruises has obtained a certification from Bureau Veritas to provide gluten-free menus worldwide (food code: 20 ppm) on all ships. The following activities are regularly scheduled across the fleet: We're here to help you in any way we can. Your health and safety will always be our utmost priority. Your browser may be out of date or not compatible with our new site and may not be secure. Columbus, OH 43228 Toll-free: 1-800-645-7270 Fax: 1-800-255-5067 Elkhart, IN 2509 Laura Ct. Elkhart, IN 46517 Toll-free: 1-800-645-7270 Taking recommended actions at critical interchange points to reduce the spread of invasive pests, will not only support the prevention of such risk, but will allow to move containers/cargo faster and more easily through ports whenever a container inspection will be conducted by pertinent authorities. Localiza tu embarque rpidamente. CC Help Jenn It is up to each entity which forms part of the supply chain to ensure that they are adhering to agricultural pest and contaminants requirements, by following the rules of each country and/or port destination. Your personal scooter should be able to fit in a standard cabin with a limited entry doorway (58 cm on MSC Divina and MSC Armonia, 68 cm on MSC Lirica, MSC Sinfonia and MSC Opera, 62 cm on the others). Never miss what's important and book your activities. Phone/ Fax: +40 (268) 471 057, Ship Travel International LONG BEACH WAN HAI LINES (USA) LTD. 301 EAST OCEAN BLVD.SUITE 1650 LONG BEACH, CA 90802; Tel No. Yes, provided that the miniclub staff is notified one day prior to the excursion. Colombo 2 - Sri Lanka Children cannot remain onboard if their parents or legal guardian go ashore, unless expressly authorized by the onboard staff. MSC Cruises, its employees and agents accept no responsibility for loss, damage or theft of guests luggage or personal effects. Our customer service staff will be happy to help you make or change a booking, and provide you with assistance before or after your cruise. Skip to content. Using their cruise card, minors can purchase soft drinks, video games, the Fun Pass, souvenirs, and print and digital photos. In the event of necessary changes, you can repeat the online check-in process in order to re-issue your e-ticket. How to Track MscContainer? What do you need to know about MSC Cruises policy for travel to regions that have been declared affected by the Zika virus? Have a question, comment, or need assistance? On board of the renewed MSC Armonia, MSC Sinfonia, MSC Opera and MSC Lirica ships, there can be up to three seatings for the evening shows. We're here to help - if you have any questions about our full line of products please login to chat with our customer service representatives or metalworking experts. The majority of excursions are fully accessible, however we would recommend that all our guests to read-through the programme of available tours at the Excursion Office on board. Do you have medical services for children? Marcelo T. de Alvear 624 - 1 Piso Kosher meals can be consumed in the main restaurants and must be booked at least 3 weeks before ships departure. Please rotate your device to enjoy a better experience. Fax: +36 12664223, FOR TWO UTAZSI IRODA Kft. Yes. *Note: Please check your cruise ticket for more accurate detail. As a result, for example, all cruise ships must have regularly-checked lifeboats, life rafts and life preservers for every person on board, plus a specified minimum additional capacity. Cape town :Block C Ground Floor, Lagoon - South Africa, Beach Office Park, Cnr Boundry Rd & Marine Drive, Milnerton, MSC Cruises (Australia) Pty Ltd. MSC has since grown to become a world leader in global container shipping operating over 560 vessels. Segways and other similar vehicles cannot be operated on board. Yes, provided that they are fully independent. What credit\prepaid\ debits cards are accepted? Email is optional. Customer Service Reefer Export @ MSC Mediterranean Shipping Co. S.A. . I will wait till Monday and if I don't get answer for my email I will cancel my future cruise and book with Costa . Brasov, Romania Our apologies for any inconvenience caused. Some requests may require closer examination from a practical or medical point of view, which will be carried out by a specialized internal committee. Mediterranean Shipping - MSC / Chicago, IL (Company Profile) Is your company listed as providing intermodal services? Update 2/17/23, 1 day after cancelling, the refund is back on our credit card. PO Box: 670 Alexandria - Egypt, MSC Israel Ltd Consults with other associates to locate the most effective sources of . Belgium (Flemish) United Kingdom. To register additional devices, log in with the other devices using the user name and password created during registration. To report any missing person or criminal activity while on board, we recommend to immediately dial Tel 99 for prompt assistance (Reception Guest Service). Cad. If your scooter is larger than the dimension reported for your chosen ship, you should book an H cabin or rent a smaller scooter. http://www.cdc.gov/zika/hc-providers/pregnant-woman.html Online chat available from homepage. MSC has been helping customers to ship cargo to and from the USA since 1971. What can babies and small children eat on board? Which areas of the ship are accessible to passengers with disabilities or reduced mobility? I don't have a eMail address for customer service since I contacted them only via phone 3-times, never by eMail. Opening hours are listed in the Daily Program programme sheet which is delivered to the cabin each day. Enter your booking information. :1-562-9019490; For Rates and Sales inquiries, please send an email to US_Customer_service@wanhai.com Repeatedly smoking in non- smoking areas can ultimately lead to disembarkation. Saturday 09:00 - 13:00, 2023 MSC Cruises S.A. All rights reserved. With a guest capacity over 5000 passengers, MSC Seaside and MSC Seaview add a game-changing element to MSC our fleet. VGM Mis-declaration Fee: $300 per misdeclaration, per container. Contact Us. Been dealing with them back and forth for 3 months now over a cruise credit due to positive covid test. Your account. EDI (viaINTTRA; GT NEXUS; Cargo Smart), Manually (viaINTTRA; GT NEXUS; Cargo Smart), Fax: 908-605-2619; e-Mail: us038-vgmusa@msc.com. Phone: + 30 210 3232 501 Many thanks and we look forward to welcoming you onboard very soon. Are there signs for passengers with visual disabilities? MSC accepts the Terminal Weighing Approach to derive a compliant VGM for loading. MSC Company Egypt H-1051 Budapest,Hungary By debit or prepaidcard MSC Cruises responsibility with respect to lost, damaged, or undelivered luggage is explained in the Passenger Contract. All on board purchases are made with a personal cruise card so there is no need to carry cash or credit cards. Guests should provide a copy of a medical certificate confirming their existing pregnancy. MCS members can visit any of our Service Centers Monday through Friday from 8:00 a.m. to 5:00 p.m. 77-79. Members can update or confirm the contact details in the MSC Voyagers Club online personal area or through the Web Check-in. MSC Voyagers Club is the Loyalty Programme for MSC guests. How can I activate the devices once on board? Sweep, vacuum, wash the containers and trailers prior to stuffing / loading. CC Help Jenn My expectation is MSC will do sweet fanny adams for you. Emails can easily go unanswered for ages. Are there special menus for coeliac passengers or for those with food allergies/intolerances? HR 20 000 Dubrovnik MSC's cargo handling facilities are strategically located to ensure the efficient and timely loading of goods for export and import. Customer Service Phone: +1 (800) 666-9333. Yes, all packages have no data limits. The evening performance is announced in the daily on board programme, which is delivered to the cabin. Once on board just bring us the printed form, along with your Cruise Card and those of your children. 6750 North Andrews Avenue, Suite 100 Performances are repeated twice per evening, which means there is room for everyone. Over-the-counter medicines can be purchased on board. Customer Service: (877) 665-4655. Are the children's activities provided at an additional cost? Beit Amot 157 Jaffa Rd 13, District 1 This is to advise you that MSC is fully aware that many of our Non-AMS NVOCC's intend to start making, or have started to make, their own Importer Security Filing (ISF). Children between the ages of 3 to 13 years have a discount up to 30% vs adult price. Store trailers / Containers away from natural areas and/or avoid placing over soil or vegetation. #4. List of Terminals and charge type collected, full list of prohibited and restricted goods. Your browser may be out of date or not compatible with our new site and may not be secure. http://www.cdc.gov/zika/hc-providers/pregnant-woman.html, http://www.cdc.gov/media/releases/2016/p0801-zika-travel-guidance.html. Sunbeds are available free of charge for all passengers, although they cannot be reserved. By providing you with all the tools and contact details needed to raise and manage your complaint, we put you firmly in control of your issue. Don't have an account? Phone:+4021 9897 000, Reinvierii Str. The purpose of this letter is to draw your attention, as one of many actors in the international container supply chain, onto the importance of enhancing the understanding of challenges and opportunities for identifying and reducing pest risk in our common business areas. Yes. kat) Europe: EC Regulation 1889/2005 states that: Any natural person entering or leaving the Community and carrying cash of a value of Euro 10,000 or more shall declare that sum to the competent authorities of the Member state through which he is entering or leaving the Community in accordance with this Regulation. Discover more about our Health & Safety protocol here. Every child is issued with an MSC ID wristband during embarkation. Peritoneal dialysis may be performed on board, if the guest brings all necessary medicines and equipment. This service is free. Late VGM Submission Fee: $25 per container. Customer Service Import: Kimberly Giuliano (1) 925 786-1969: . Ibirapuera 2332 - 6th floor - tower #2 Guests who incur medical expenses during their cruise can ask their insurance company for reimbursement once ashore. . The Medical Centre is open at the times advertised in the ships Daily Programme. What kind of on board entertainment is available for the younger guests? Are there parking facilities at the pier? Account summary. The Centres for Disease Control and Protection (CDC) has issued guidance advising against travel in zones affected by the Zika virus for women who are pregnant and their partners as well as for women who are trying to become pregnant. All ships have duty free and tax free shops, hair and beauty salons and photographic services. The ultramodern ships in the MSC Cruises fleet go substantially above and beyond what is required, carrying backup mechanical, navigational and safety provisions. Phone: +36 14844012 H-1056 Budapest- Hungary Get the latest business insights from Dun & Bradstreet. We're here to help you in any way we can. Best customer service call we've had with MSC. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. In all cases, passenger details will be handled with absolute discretion, in accordance with our privacy policy. Fax: +371 67331674, MSC Cruises the Netherlands B.V. At the moment this section is accessible only on our desktop site. A new regulation for a safer supply chain. Asked for supervisor a few times and was always told they will call me back but never did. In line with global standards, smoking areas on board are fewer than non-smoking areas and are indicated by signage and ashtrays. MSC customer service has been terrible. Guests who wish to find out additional information about the Zika virus should either contact their health care provider physician or visit the CDC Website: What happens in the event of rough seas or bad weather? Instead, internet connectivity on board is provided by links between the ship and communications satellites in orbit far above the Earth. Can cash withdrawals be made on the ship? Empreendimento Alcantara-Rio, Rua Fradesso de Silveira n 4 - 1A Use the MSC for Me free chat to talk with your onboard mates. Ground Floor, Al Fadi Building, 21, Mecca St, MSC Lebanon Cruises Division Yes, MSC Cruises and its staff are constantly striving to provide the best service possible for all guests, including those of reduced mobility or disabilities. 04028-003 SAO PAULO - SP -Brazil. Phone: +36 1 486 6060 Export. Fax: +94 11 2564587, Jetwing Travels (MSC Partners) The following information is required: name, last name and date of birth. Do you know that your browser is out of date? Customer Service, MSC-34 P.O. Import, View the full list of prohibited and restricted goods. Also a limited number of cots and highchairs are available on board, although please be prepared for increased demand for these during the high season. Can a passenger with reduced mobility travel alone? What are my main duties as a parent/ legal guardian with a minor on board? Repeatedly smoking in non- smoking areas can ultimately lead to disembarkation. If you would like any assistance, just give us a call. Your browser may be out of date or not compatible with our new site and may not be secure. PLS CUSTOMIZE, +511 213 0200 Today, the company stands for 1,350 employees, 9 offices, 21 ports, 31 terminals, 49 weekly services and 89 inland ramps. Menu. Australia: 1300 028 502 New Zealand: 0508 4278 473 Opening Hours Mon-Fri 9am-5:30pm Sat 9am - 1pm MSC Cruises (Australia) Pty Ltd MSC Cruises Suite 532, 5 Lime Street King Street Wharf Sydney NSW 2000 GPO Box 4541 Sydney NSW 2001 MSC Cruises Cares If you book your cruise directly with MSC Cruises, then you should personally complete the web check-in process. You should make sure that your debit/prepaid card is enabled for use abroad. They have same cruise same days almost same price. MSC Cruises has built large theatres on all ships to ensure every guests has a comfortable, quality seat. Durban: 33 Claribel Road, Morningside - South Africa The MSC Cruises family of guests and crew is at the centre of everything we do, and your health and safety are of utmost importance to us. MSC delivers a professional, efficient service, tailored to the specific needs of your business. You will only pay the difference between the full costs packages (to preserve the 20% discount advantage). loan@membersourcecu.org; Business . A cash advance service is available if a credit card has been registered at the on board account. Please check availability when booking. Excluding emergencies, medical services carry a fee and prices are available on board. Mableton, GA 30126 Toll-free: 1-800-645-7270 Local: 1-770-732-8650 Fax: 1-800-255-5067 Columbus, OH 1568 Georgesville Rd. Do you have special security for children? Powered by Invision Community. Mon, Tues, Wed & Fri 08:00am -17:00pm Please be aware that MSC does not assume responsibility for advising guests of required travel documents or travel advisories. Are there additional costs for the performances? By Bienvenido al nuevo portal de MSC! Guests can attend one of the two nightly seating plans, which are identical to the restaurant service seating plans. GR 185 36 Piraeus, Greece Why MSC? On board MSC Meraviglia, MSC Seaside, MSC Seaview, MSC Bellissima and MSC Grandiosa, we offer Digital wristbands (for a fee), allowing you to see exactly where your little ones are at all times. The details of the embarkation process change from ship to ship. MSC Modern Slavery Transparency Statements. King Street Wharf Sydney NSW 2000 Facebook Twitter. 15 Noiembrie, 1 Our Customer Service staff will be happy to guide you around the website, help you make or change a booking, and provide assistance before or after your cruise. MSC ensures sure that the temperature inside our ships is pleasantly regulated taking into account the weather conditions. If you would like any assistance, just give us a call. And what kind of kids activities will be available? Bulgaria, Burgas 8000 - 39 Lyuben Karavelov Str. Guests are personally responsible for the custody, feeding and general care of the animal. Contact MSC customer service staff to make or change a booking. Any shipper of record signed VGM will override any VGM derived at or by the terminal. On these ships it is possible to book your preferred seating. During these periods, congestion can make internet access slower, just as it would on land. I fill it out and hit submit the type field disappears and it tells me it is a required field but will not let me change it back. Get easy access to Bill of Lading Number information to complete ISF filings with US Customs. Sat 9am - 1pm (SYD time) Opening hours Monday - Friday 9:00am - 9:00pm . TNT USA Inc Packing & Crating Service Packaging Service Shipping Services Website (310) 242-9700 8500 Osage Ave Los Angeles, CA 90045 3. Chicago, IL Customer Care and Fulfillment Center 1575 Hunter Road Hanover Park, IL 60133 Toll-Free: (800) 645-7270 Fax: (630) 274-3975 The Centres for Disease Control and Protection (CDC) has issued guidance advising against travel in zones affected by the Zika virus for women who are pregnant and their partners as well as for women who are trying to become pregnant. Gemaizeh, St. Famille Str. Mon - Fri 9.00 - 19.00 | Sat 9.00 - 17.30. :1-562-9019400; Fax No. Close Window Switzerland. New measures include reduced capacity, a streamlined registration process, contactless temperature check and hand sanitizer provided upon entry. Login to Chat with MSC Now! Guests should inform MSC Cruises of special needs at the time of booking, or at the latest two working days before departure. Late gates will only be considered for approval when a VGM is submitted by the shipper of record before noon, local time, the day of the cargo cut-off. Email lax.booking@zim.com . No, if you activate a device, this device cannot be changed. What is the main difference between Browse and Browse & Stream packages? Email address: Avista account number (optional): Phone number: Please contact me regarding this issue. 45, Ananda Coomaraswamy Mawatha, Colombo 07 You will have 24hrs access. For requesting medical assistance on MSC Cruises-booked flights: If your flight is operated by one of our partner airlines, please request medical assistance via that airline. Resolve customer product and service issues by providing sales-related solutions utilizing common and alternative sources of information. Your browser is not compatible with our new website and may not be secure. Rachel.green@msccruises.co.uk. C/AREQUIPA, 1 - 4