We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. Excellence Club benefits: My Wife and I spent a week for our honeymoon. The seaweed on the beach can pile up, despite the staffs removal on multiple intervals each day. Answer 1 of 3: I'm a 38yr old female going on vaca by myself. There are several large groups of single men in their early 20s and it very much gives a frat/college party vibe to the resort. The Excellence Collection, Other at Excellence Riviera Cancun, responded to this review. Yes, parking is available for guest and it is complimentary. You can plan ahead for the restaurants youll visit and when since some close one or two days a week. Save. Unfortunately it makes enjoying frozen drinks a little bit of a problem. The restaurant was aesthetically designed in a minimalist Japanese vibe and the food was really good quality. See more questions & answers about this hotel from the Tripadvisor community. Also, the liquor choices are really bad. a Hard Rock Hotel Riviera Maya s az UNICO 2087 otthont ad Cancun s Riviera Maya krnyke a WTTC globlis biztonsgi blyegnek elnyersvel bizonytotta, hogy biztonsgos hely a ltogatk szmra. Please, receive our warmest regards from The Excellence Collection. The food here was delicious, we have been to other Excellence resorts in Mexico where the local food was not done very well, so we were happy to see the Riviera Cancun resort bucking the trend. Generally speaking, the Cancun Hotel Zone is very safe for families. Amazing resort, unparalleled service, and some tips before you head out. I am willing to put up with the inconvenience during these strange times, but I hope it is not a permanent change. 24,051 reviews. We liked it so much we ate there three times over our ten-day stay. Masks are required on flights and airport. Now 497 on Tripadvisor: Excellence Riviera Cancun, Riviera Maya. Open for breakfast, lunch, and dinner, this was actually a place we frequented quite a bit for breakfast. Located between the lush jungle and the turquoise sea, it features redesigned rooms and suites that honor Mexican artisanal traditions . And the people - the amazing, wonderful, engaging people that work at ERC make it the special place that it is, and they keep us coming back time and time again. The food offering is lighter compared to a full sit-down meal, but it is a great place to grab a quick lunch or breakfast. Toggle The Excellence Collection. The. Although lobster is in the name of the restaurant we found that the lobster offering of the Lobster risotto and the grilled lobster was a little overcooked for our liking. These cookies will be stored in your browser only with your consent. The pork was so succulent and delicious. Excellence Riviera Cancun is recognized for paying attention to detail since the attitude of our staff is intended to exceed our guests highest expectations and provide them a service as personalized as possible. Expect to wait between 1-1.5 hrs during rush times but presentation and quality made the wait well worth it. 7, Lt. 1, SM 11, Puerto Morelos, QROO, 77580 View in a map Explore the area Other than requiring masks the Cancun airport was operating like it always has. We assure you that we will continue working hard in this direction to have more guests satisfied with the outstanding service our guests expect from us. A bottle of Jose Cuervo tequila, Captain Morgans Rum, Smirnoff Vodka, and a bottle of red wine. COVID Safety: We are vaccinated, so felt safe traveling. In addition to everything included in the Excellence Wedding Package, this upgraded wedding package option also includes items so that you can keep the celebration going during your Riviera Maya destination wedding, like a cocktail hour and private reception. Every day, fresh fruit in our room, small snacks at night. The Mole was ok, but honestly, we felt like this was something that we could do a better job at in our kitchen and we are in no way chefs. By the end of day one, Jorge who was looking after us by the pool knew our routine of drinks order. Claim your listing for free to respond to reviews, update your profile and much more. Just have the paper results ready at flight check-in at the airport. This website uses cookies to improve your experience while you navigate through the website. Secrets resorts All your questions answered! All Excellence resorts really pride themselves on their service and luxury and the Excellence Riviera Cancun is no different. Which popular attractions are close to Excellence Riviera Cancun? Designed to celebrate the beauty of the Riviera Maya, all of our suites feature indoor and outdoor living spaces that . The building itself is pretty stunning and the circuit of hydrotherapy waters is available to people booking treatments in the spa. It has been a pleasure hosting you and we look forward to seeing you back soon. Fill it out before going to security and then walk by all the people fighting for the limited counter space at security. For us, at InspoVacay the drinks offering is a very important aspect of an all-inclusive. The Mile spa is really a top-class offering, but it does come at a premium price. There are so many wonderful choices for any food or drink. Daytime Activities We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. Only two of the pools are heated and these are only heated in the Winter. https://www.excellenceresorts.com/cancun/excellence-riviera-cancun/ It means so much when it comes from our guests. We estimate they took away about 25% of the pool chairs and restaurant seats. We are delighted to read that our All-Inclusive luxury resort exceeded your expectations in all aspects that are taken care of. Yes, free parking is available to guests. Thank you again to all of you for making our time at ERC so incredible., Until next time - we'll see you again in April 2024! Without the option of the ocean, your choices for relief from the sun may be limited.Tips:Bring straws, inflatable rafts (Five below has great ones!) Spa is really good as well. In addition, the food area is an important aspect we consider and thats why our Chefs are passionate about taking care of every single detail and they personalize our service and cuisine to suit the different tastes and preferences of all our guests, although we will revise why during your getaway, we did not seem to blow you away with delicious food in every meal at some restaurants. The Excellence Riviera Cancun was around 10-15% cheaper compared to the Excellence Playa Mujeres resort, so if you are looking for a good value option with top quality service and food the Riviera Cancun resort is a strong choice. All the restaurants are very average. Already have reservations to return again. The resort is right beside the beach town of Puerto Morelos. Would recommend to everyone. The Excellence Riviera Cancun Hotel in Riviera Maya is a splendid tropical oasis for adults-only set directly on the white-sand beach of Puerto Morelos. You can also put your name in to return later and get a drink or enjoy the live entertainment. We highly recommend the resort and have found few that can compare.More. We felt extremely safe in today's COVID climate.Beauty. This category only includes cookies that ensures basic functionalities and security features of the website. We're in Mexico - there's no reason to have bad tequila at the bars. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. They havent been too bad overall, mainly just drunk, loud, and playing music at all hours of the day. Please see our partners for more details. The burgers werent very nice and the cuts of steak that were being used werent of the highest quality. They do advise that you ring before your trip to check availability. When we arrived and those big wooden front doors opened to let us in, we knew we were home again! We would like to thank you for adding generous remarks on the positive sides of your vacation with us and mentioning the services that made your stay more comfortable. When we stayed we were in Junior with a rooftop plunge pool. Other than having disposable mask included in the room, nothing has changed. The Margaritas were definitely the highlight of this restaurant. These are usually put up throughout the resort and be sure to ask in the spa if not. Wonderful!The focus is on keeping you safe. We did the upgrade because we were incredibly impressed by the extras when visiting Playa Mujeres. There is a lot of heritage and history in this part of the world. We have been to various Excellence resorts multiple times before, including this one, and they are always amazing. We really cant fault the resort for its cleanliness. The seating area is vast so therell never be any issue getting a table here and there is a nice outdoor eating area which is the perfect spot for an early morning breakfast. We really appreciate your detailed feedback. As the water is pretty choppy. The staff speaks multiple languages, including English and Spanish. The Excellence Riviera Cancun is ready to provide an unforgettable experience for your wedding, anniversary or honeymoon in the most romantic setting. Like most all-inclusive, there is a wide selection of evening shows and entertainment on offer. Other than requiring masks the Cancun airport was operating like it always has. Please, receive our warmest regards from The Excellence Collection. Espresso bar is horrible, running multiple, multiple shots through the same grind - making any espresso drink taste stale and watered down. These cookies do not store any personal information. more. The focus is on keeping you safe. They even take the time for issues like crunchy bacon vs chewy if you have a preference. He remembered our names. Review collected in partnership with this hotel. If youre looking for privacy, this is the room type for you. On top of everything, the entertainment team was superb. Throughout the day there was a slate of events on from table tennis tournaments to cooking classes there are an array of things to keep you occupied throughout the day. You can go elsewhere and pay double or triple and not receive the care that we did at Excellence. Until this trip our phones spent most of the time in the room safe. Javier was one of the best. They nailed the traditional dishes of Patatas bravas, Octopus and meatballs. We were not ashamed to take any unsupervised float we found if we needed it. Tripadvisor performs checks on reviews. The famous Chitzen Itza is just a few hours away and is well worth a visit. The location of this restaurant is really lovely. by Adrian updated October 11, 2022, 7:10 pm. Each night it felt like we were whisked off to a faraway location with some really solid eateries. Dear guest, First and foremost, we would like to thank you for choosing Excellence Riviera Cancun as host of your holiday destination once again and for taking the time to share this review with the TripAdvisor community. We had issues getting an appointment when we visited. Yes, Excellence Riviera Cancun offers airport transportation for guests. We estimate they took away about 25% of the pool chairs and restaurant seats. We like a drink and although food narrowly tips it as the most important thing to consider, the drinks offering is integral to our reviewal process. From sushi-making, ping pong tournaments, Yoga overlooking the ocean, and karaoke these are some of the activities that are available. Whats included in the all-inclusive package. You are surrounded by breath taking views, lush gardens, amazing architecture. There are a few drawbacks to this beach. Excellence Riviera Cancun. You have unlimited access to eight international restaurants and ten bars, plus such amenities as an expansive swim-in spa, a full-scale fitness and cardio-conditioning center and an unparalleled range of activities on land and sea. SELLING PRICE: $1,500 USD. We regret that we were not able to meet your expectations in terms of food and drinks since is one of our main goals for our guests satisfaction. We estimate they took away about 25% of the pool chairs and restaurant seats. When you compare the volume of restaurants on offer to the capacity of the resort there are a very high amount of restaurants for its size. Baristas working seem to have no clue about coffee or espresso drinks in general, they were constantly confused with our simple orders. I had great fun with Gustavo, Paula and Brenda - the entertainers. The french Chez Isabelle is supposed to be their nicest restaurant but. The service was incredible but I assume you'll get that at any of the excellence collection resorts.
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