Watch as agents talk about their passion for helping people, and how being an independent contractor gives them the freedom to live on their own terms. People start, they have great tools, they have great equipment, and they know what they're supposed to be doing. You dont have to do anything else.. HSA and PPO Options National and Local Networks Retirement. Norton 360 with LifeLock helps keep your digital life safer. Find the opportunity that fits your skills and availability, then increase your potential with experience and great performance. Explore more Liveops remote opportunities Retail Support Assist customers with orders, questions, and returns. We understand the struggles of companies that utilize independent contractor workforces because weve experienced them first-hand. Mobile first. For a fast-growing company like Live Nation, streamlined, secure onboarding is critical. Thats up to you. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Or, if, No college? They have to be accessible, easy to use, secure, and platform agnostic. Liveops Nation is a community for virtual agents to interact, learn and grow to get the most out of their experience contracting with Liveops. Love the flexibility of the jobs, but wish training was paid. fits your experience, personality, and preferences the best? As an agent with Liveops, you are a self-employed independent contractor, not an employee. Liveops | Okta . The background check requires a $24.99 processing fee paid directly to our vendor. Remote work is undeniably popular and LiveOps offers that. Qualify and onboard contractors in record time. This was a tight category! Learn about Liveops Enterprise Solutions Click Here . Click herefor technical info. Build a thriving work-at-home business providing remote customer service for top brands. Attack Protection. Submit an application for an available virtual contact center opportunity. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Apply now and a member of our team will work quickly to review . Modernize recruiting, onboarding, insurance and payment processes all in one easy-to-use platform. Copyright 2023 Liveops, Inc. All rights reserved. ; During sign-in, the user may be prompted for additional verification depending on your app sign-on policy or settings in your Duo Security deployment. Their consistency, professionalism and customer service are unparalleled in the industry. Were all looking at the same data one version of truth consolidated in a single repository. The more investment you make in yourself, the greater the reward. The sign-in URL is the web address you use in your desktop browser to access your company portal. Forgot password? If you are still unable to resolve the login problem, read the troubleshooting steps or report your issue. Our Offices. Want to become a Liveops agent? Avoid Recruiting Scams Since you are self-employed, you should not represent to anyone that you are an employee of Liveops or any of Liveops clients. I say this because you get paid per min of talk time so if you are not on a call they do not pay you not even if you say logged in and available you wont even get partial pay like working solutions does. Stay ahead of workforce trends and hot topics by subscribing to Liveops Connections, our quarterly newsletter! Liveops Nation - Virtual Call Center Community. I like feeling like Im helping people all from the comfort of home. What:LiveOps promises to connect you with tech, health care, retail and insurance companies that need work-at-home customer service operators, Expected pay: 25 45 cents per minute (equivalent of $15 to $27 per hour). We couldnt have done it without Openforce. Live Nation Entertainment is the largest live music company in the world, putting on 30,000 concerts and 100 festivals a year, and selling over half a billion tickets annually to music and sports events via Ticketmaster. Pay, Vacation time, You get to work from home. Copyright 2023 Liveops, Inc. All rights reserved. Check the Eligibility requirements and make sure were currently accepting applications in your state. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. Different programs have different pay structures. If the last few years have taught us anything, its that VirtualFlex is a critical element for navigating the unknown, attracting the right talent at the right time. Submit an application for an available virtual contact center opportunity. Live Nation CIO David Huckabay shares how technology is critical for the global powerhouse. Find ready-to-work contractors where and when you need them. Main hustle or side gig its all up to you. By Veronicas pandemic story is unfortunately all too common. Keep in mind, the more you service, the higher your earning potential! Over 20 years later, more than half a million independent contractors and the companies that use them have relied on Openforce as their trusted solution for rapid and compliant contractor onboarding, retention, and payment processing. Users verify their identity by . Notably, competitor WorkingSolutions operates with similar terms, but appears to have more clients and fewer unpaid minutes. Well learn about your business and help guide the best solutions based on your needs. Enjoy the freedom and flexibility of being your own boss. Onboarding is also simpler: new employees now receive login credentials and access to all the tools they need on their first day on the job. Support. Okta had a truly cloud-based solution with lots of built-in integrations, and it almost seemed too good to be true., But it was true. Cons. Discipline and setting expectations of yourself are key to working from home. As a Liveops Independent Contractor Agent, you have flexibility, autonomy and freedom to choose when and where to provide services. Connect and protect your employees, contractors, and business partners with Identity-powered security. Liveops is currently accepting applications in the following states: AK, AL,AZ,DE, FL, GA, IA, ID, IL, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY, Some clients may require additional security measures and technology equipment, Liveops systems are not currently compatible with Mac or Chromebook. You get some of the best brand-certified agents in the business, and you can scale and cover busy times with ease. Login to know the status of the ticket. Silicon Valley 203 Redwood Shores Parkway Suite 260 Redwood City, CA 94065 Submit ticket. The customer service industry can be tough at times, so in order to attract and retain customers, its important to provide them with the best service and care. Pros. Theres just so much built into the software that provides the firewalls needed to help ensure compliance. Liveops: Flexibility. Browse case studies, customer service tips and other helpful resources for enterprises. Provide support to users of top tax software providers. Our Liveops agents are more experienced and more scalable than traditional contact centers, transcending geographic limitations and typical work hours. View our background requirements here. We use cookies to improve your experience on our website. Its important we stay current with technology and provide our employees with the best tools in order to deliver on our mission to produce music, sell tickets and do sponsorships.. Simplifies onboarding an app for Okta provisioning where the app already has groups configured. We are seeking Independent Contractor Agents to provide virtual services to our clients customers, spanning a variety of industries including Retail, Healthcare, Licensed Insurance, Non-Licensed Insurance, Energy, Government and Tax Support. No problem. Live Nation Entertainment is the largest live music company in the world, annually putting on 30,000 concerts and 100 festivals, and selling over half a billion tickets. It had to work on any device, including mobile phones, and it had to be entirely cloud-based. Liveops Nation is a supportive, inclusive community of entrepreneur agents who are there for one another with tips for success, real-time answers, a friendly hello and a shared experience. Okta has the same vision we do, Okta is working with technology partners that fit with where we're going. For example, Live Nation currently uses one cloud provider; and Huckabay is in the process of implementing a second cloud. Support. He sees a role for Okta in all of it. To accept cookies continue browsing as normal. Liveops has deep experience supporting Medicare and Medicaid security and compliance protocols, along with stringent HIPAA compliance. Find top links about Liveops Nation Login along with social links, FAQs, and more. Live Nation wanted one secure point of entry to all apps so users could efficiently move between tools as required, without pausing to re-authenticate. All Topics Case study Contact center industry Contact center industry news Corporate Customer experience Distance learning Flexible workforce In the news . . The amount of paper eliminated alone was a huge benefit. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Assist customers with orders, questions, and returns. Need to plan around other commitments? Some client programs may require Independent Contractor Agents to provide services above-posted minimum standards to maintain eligibility. And finally, as a fast-growing company, Live Nation wanted to onboard new employees quickly and efficiently, providing them with all the access and tools they need from their first day on the job. Live far from an urban center? Single Sign On. We've been partnering with Liveops since 2010 for all our inbound needs. Check the Eligibility requirements and make sure were currently accepting applications in your state. Money is amazing, but like every job there are flaws. *****Get the free guide HERE https://www.teacherdaesha.com/getting-started-. Nonetheless, we suggest you check out Boldly, which hires virtual assistants and customer service representatives. View our background requirements here. Okta offered exactly what Live Nation needed. Get Directions We had a combination of portals, adds Keith Myers, senior vice president of business technology for Live Nation. Okta goes so much further than other providers, Huckabay says. Sitting for free I might add., Side hustle success stories: Selling on Etsy, 5 New hustles good, promising and pretty bad. Forgot password? If there are system issues, you will not get paid. Enterprise Solutions. Live Nation saw an opportunity to increase employee productivity by streamlining access to their applications globaly. Copyright 2023 Liveops, Inc. All rights reserved. process. To accept cookies continue browsing as normal. Use your email address or username and password to sign into your WebCE learning center account. At one point I was making $6 per hour but have made up to $18 per hour., I love the flexibility of working from home for an insurance carrier, taking auto claims. Login. The IT team searched for a cloud-based identity management solution that would streamline access and integrate instantly with a range of best of breed apps, and facilitate onboarding processes. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. Press & Media. 100% Employer Paid Life Insurance Disability Plans Charitable Giving. They are headquartered in Scottsdale, Arizona with offices in Redwood City CA, Portland OR, and Dayton OH. We understand the complex nature of managing independent contractors. The typical military family moves every two or three years. Public Relations e-mail (press@liveops.com) Locations. Quickly assessing customer needs and providing sound solutions. Take our quick quiz and well recommend our top client matches for you. If you have not created a ticket yet then you would need to register or create a new ticket to begin. Cons are having to provide your own equipment. Flexibility. This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organization's needs. To find out more, read our Privacy Policy and Cookie Policy. Global event powerhouseand a tech leader, Reducing friction in a crowded IT landscape. No matter what industry, use case, or level of support you need, weve got you covered. Learn More Hear from Real Liveops Agents What's it like to be self-employed and provide virtual contact center services? Sound: Must have a sound card installed and be equipped with speakers or headphones. Live Nations 15,000 global employees produce thousands of concerts and festivals and facilitate sales of half a billion event tickets each year. ), A corded headset compatible with this telephone, A dedicated landline with telephone service, the ability to pass (and pay for upfront) a background check, A computer with a wired connection to the internet, Processor: 3 GHz Intel Pentium P4 processor or better. The integrations looked complex. Forgot your password? This allows us to quickly and easily scale our virtual contact center solutions up or down according to the ebb and flow of an organizations needs. Now we can focus on making sure IT is partnered with the business in everything they do.. Although I would work four hours a day I would be in training or zoom classes for another two to three hours. Health, Dental & Vision. No ones done this, Huckabay says. Please review the Liveops basic technology requirements by clicking here, Learn about Liveops Enterprise Solutions Click Here . Weve been welcoming customer-focused professionals and businesses into a thriving agent community for over 20 years. Learn more about how Liveops virtual contact center solutions can scale your business. ; The user selects the Duo Security option. Authentication (SSO) API Event Hooks Inbound Federation Inline Hooks Outbound Federation RADIUS SAML Workflow Templates Workflows Connectors SWA OIDC To connect with a product expert today, use our chat box, email us, or call +1-800-425-1267. Documenting details of calls and customer interactions. Help patients get the most out of treatment plans. Its all part of keeping Live Nation at the forefront of cutting-edge technologyand Okta will be a part of that journey, every step of the way. Liveops agents are a community of people who share the same passion for service that we do, which means better outcomes for brands and their customers. Status. Across the country. Our distributed workforce of highly motivated independent contractor agents is driven to deliver the best possible level of service with every call. As part of this tech-first philosophy, Huckabay began a ground-breaking initiative four years ago he called zero servers: Live Nation would move 100% to the cloud. Come on board! Liveops gives companies access to an on-demand network of experienced agents ready to provide virtual call center and customer service solutions. Employees embraced the change, easily adjusting to the single portal and enjoying a boost in productivity. The agent community comes together regularly for regional Roadshows, "coffee talk" sessions and fun social media . Sign an Independent Contractor Agreement. But in the wake VirtualFlex delivers high quality customer experiences that strengthen your brand What story does your customer experience tell? Liveops path to becoming an Independent Contractor Agent: Independent Contractor Agents choose their own schedule by self-scheduling in 30-minute blocks. Intelligent Copyright 2023 Liveops, Inc. All rights reserved. Were a people-powered business, working tirelessly on behalf of our entrepreneurial agents, dynamic enterprise clients, and dedicated employees. 2023 Openforce | Privacy Policy | Terms of Service, Manual record keeping drains time and resources, Minor admin errors can create misclassification lawsuits, Compliance Director, UST Logistical Systems. But Live Nation is also a leader in the technology sphere, having recently moved its operations entirely to the cloud. Schema Discovery Import the user attribute schema from the application and reflect it in the Okta app user profile. Learn more Tax Support Provide support to users of top tax software providers. To accept cookies continue browsing as normal. Were now out of the back room and working with the business to add direct value, Huckabay says. The virtual flex model is a distributed workforce of highly motivated independent contractor agents who are driven to deliver the best possible level of service with every call. Liveops exists to improve people's lives, and . Go Further; Marketplace. Join the revolution of the modern contact center! Reach out to us. Client opportunities may have additional requirements, including expanded client-specific certification. When you become virtual call center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. In todays day and age of misclassification lawsuits, youve got to make sure youre crossing your ts and dotting your is; and Openforce helps us do that every single day. Oktas Single Sign-On and network of pre-built integrations were more advanced and easier to use than those of any other provider. Want to become an Independent Liveops Agent. GM Regional Customer Care Operations, major utility. I enjoy working with LiveOps because it allows me freedom to choose my work schedule. Hello, Liveops. Sell top insurance coverage to warm leads (license required). They don't promise a set rate of pay, but maintain that most companies pay 25 - 45 cents per minute but only when the representative is online. Get in touch to discuss how Liveops can help you meet your customer service needs with greater flexibility, lower cost and better outcomes. There is virtually no support system and virtually no income after spending weeks in training., I have been working with liveops on and off since 2014. Enjoy the freedom of being your own boss. Set your own schedule to work around your life. Liveops is a recognized thought leader in the virtual contact center and customer service industries. Gift Matching Sign an Independent Contractor Agreement. Want to become a Liveops agent? Managing multiple systems, programs, and screens simultaneously. Most opportunities pay a per-talk-minute ratebasically, the more calls you take, the more you earn. When the unexpected happens, we can help you quickly add a virtual work force to maintain business continuity. Customers sometimes need to speak with a live agent. Depending on call volume, utilization, incentives and how much you commit, hourly earnings could range from $12-$17 per hour. Our developer community is here for you. Its a complicated environment for a new employee to navigate simplified by Okta Lifecycle Management. Operating System: Must be one of the following: Browser: Google Chrome (latest version) or Internet Explorer 11, Monitor: Capable of displaying at least 1024 X 768 pixels. We'd have had to build out a lot of infrastructure. A single portal that simplifies access and boosts productivity, Improved security posture with strong authentication and simplified user access, Reduced maintenance and infrastructure costs with cloud-based solutions, Efficient, fast onboarding of new employees, Facilitates communication and collaboration throughout the global workforce. Application and Certification: Liveops path to becoming an Independent Contractor Agent: Complete an application to join Liveops Nation, which includes passing a background check. And unlike other potential identity management solutions, Okta could meet Live Nations 100% cloud mandate. Goodbye long commutes, rigid schedules, and busybody managers. Log in. See all features. Knowledge Base. You can make money teaching it online. REDUCE RISK Rest assured your contractor compliance is always audit-ready. Learn More. Its a huge, huge advantage for us, says Myers. Applicant Login - Join Liveops Opportunities What to Expect Resources About Apply Now Opportunities What to Expect Resources About Apply Now Copyright 2023 Liveops, Inc. All rights reserved. Even with an eagle-eye, compliance can cause its own issues internally: Too much time spent recruiting and onboarding. Login. Remote Work-From-Home Call Center Agents Independent Contractor, Work-From-Home Nights & Weekend Call Center Agents Independent Contractors, Licensed Life Insurance Independent Contractor Agents Remote Work from Home. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); A quiet place to work online. Autonomy. Join Liveops Nation and experience the freedom and autonomy of being self-employed! Liveops is a recognized thought leader in the virtual contact center and customer service industries. Okta gives you a neutral, powerful and extensible platform that puts identity at the heart of your stack. Be a superhero sales agent with great earning potential. Login to know the status of the ticket. About Liveops Employee benefits & perks. Since you are self-employed, you are in control of your profits and losses. 10 Customer Service Tips for Agents to Keep in Mind, Liveops Agent Spotlight: Veronica, 2022 Agents Choice Award Winner, Yes, You Can Have Both Scale and Quality In Todays Customer Service Environment, How VirtualFlex can lower your total cost of ownership, 2023 Agent Trends: Tools for Your Business in the New Year, Meeting Customer Needs During Unplanned Natural Disasters for a Top Five National Insurance Company, Giving a Natural Gas Company a Better Forecast, Liveops Agent Spotlight: Marjorie, 2022 Agent of the Year. Best of Antivirus Software. I literally used to sit 5 and 6 hours with 3 to 4 calls., You are an independent contractor at LiveOps. Grow your home business through Liveops client network, working with the brands you know and love. Outspoken. The VirtualFlex platform powers our distributed contact center that delivers a cost-effective solution for both planned and unplanned needs. Liveops offers work from home in customer service and sales. OR Look in your activation email. Heres a direct link to where you can sign up. Want to become a Liveops agent? Everyone else we spoke to claimed they were cloud-based but they weren't. We don't have to have IT going in and setting things up; the employees are put in the right groups and access is given to them on Day One., Just as importantly, Okta plays an important role securing and automating offboarding. Be the customer care voice of top brands, providing best-in-class service. Companies across a variety of industries trust Liveops to provide virtual contact center services. Functionality Add this integration to enable authentication and provisioning capabilities. We help you work around your life, whether it be the wee hours of the morning or after the kids are in bed, weve got opportunities. Live Nation currently has about 15,000 internal employees using some 250-plus applications. Its a good company depending on the project you are on. Agent Sign-In When you become virtual contact center agent with Liveops, you join Liveops Nationa thriving community of thousands who help, encourage and support each other. Work confidently with real-time chat support, tech support, business tools and professional development workshops. I still love it., I strongly recommend not working for this company. He, Helen Spallas has worn many hats--investigator, janitor, tax preparer --but she didn't make six. Minimum 1 year of phone based, customer service experience, Computer skills including navigating multiple tabs, windows and systems, Fluent and proficient in spoken and written English, Comfortable empathizing and remaining patient with difficult callers, Complete an application to join Liveops Nation, which includes passing a backgroundcheck, The backgroundcheck requires a $24.99processing fee paid directly to our vendor, We have a variety of programs starting every week.
San Jose State Baseball Camp, Sheikh Abdul Latif Jameel, Articles L
San Jose State Baseball Camp, Sheikh Abdul Latif Jameel, Articles L