sierra fish and pets return policy

Sierra Fish & Pets, a full service aquatic service company, serves the entire Greater Seattle area. Submit your email to receive the latest stories and expert advice If you are not completely satisfied, please contact a Customer Service Representative. We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. 1. Sierra Trading Post We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. For security reasons, we keep a separate database to store web registrations. (Top 10 Reasons), Can You Return Paint At Lowes? Shop. The tank is also equipped with powerful 3-stage integrated filtration system and an infrared remote control that allows you to select between several colors and special effects. Please call 1-888-THAT-PET for assistance. And, as proof of purchase, you will also need the original purchase receipt. When youre returning the fish, put it in a plastic bag filled with the fish tank water. Just because you get our email/catalogs, doesn't mean you are registered for an account. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. That doesnt mean they will not make exceptions, and each situation is dealt with on a case-by-case basis. Print your return label then select the Process My Refund option on the final page of the process. Yes, Petco only allows returns for sick fish if youre returning in the next 30 days. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. 601 S Grady Way Suite M, Renton, WA, US, 98057. Within the 48 U.S., complete the online returns process. Awesome Local pet and fish store. If an "almost gone" label appears next to an item, the sell-out risk is very high. * Disclaimer: We do not buy, sell or provide service, we only share with you our trusted sources, and experience. (425) 226-3215. Within the 48 U.S., complete the online returns process. *$2.95 shipping through Instant Store Credit is valid only for addresses within the contiguous 48 United States only. With only a few conditions here and there, I must say Petcos return policy is not that bad or difficult to follow. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. However, some stores may not accept dead fish in certain locations. Comfort them with tunnels, hide outs, and the correct cage. Shop. To return a sick fish, you will need a copy of the receipt, and the return will need to be done within 14 days of the purchase date. You may exchange your fish for another fish of the same type or a different type. Enter your order or tracking number. Nauturalize your FW tank with Live Plants Plants form beginer to expert and all levels in between. Lots of new lighting options for your reptile enclosure New Halogen lighting systems with mini halogen. Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. When you buy a fish, you hope to have it for several years. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. If you think your fish may be dead, check for some of these signs. Must ship Standard Ground within the 48 contiguous U.S. only. You can hope a PetSmart refund takes an average of 5 days to process so that you receive your money in the form of a cash deposit into your bank account. We are considered one of the top rated saltwater aquarium stores in WA. If signed into your account, click on the track package button(s) to see the status of your order. If this situation occurs, please attain a "Return Authorization Number" (call 1-888-THAT-PET) and follow the shipping instructions for returning unwanted, damaged, or defective merchandise. Reptile Lighting options for your terrarium or habitat. Required fields are marked *. Your new fish may not get along well with the other fish in the tank, it may be too big or small for the tank, or it may not look or act how you expected. 3. Pleasing customers and pampering pets since 1972. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, WA S. said: So I know I wrote a 5-star review before, but I just HAD to follow up. Returns and credits are subject to the discretion of That Fish Place-That Pet Place. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. Then take it to your nearest PetSmart shop and let the PetSmart dead fish policy work. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. (10 Reasons), Does Lowes Have Curbside Pickup? Hop to Sierra for all the supplies to keep your critters healthy and happy. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Process your items online within the returns timeframe, to create Instant Store Credit. See our selection of cat toy, cat treats, or cat furniture. While Petsmart allows a 14 daysreturn, Petco gives a 30-daysreturnperiod, and Pet Supplies Plus allows a 7 to 30 days return policy. If your fish does not appear to be healthy or alive, you will want to check to see if it is dead before you return it to PetSmart. PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. If you are outside of your return window and you dont want your fish, you may still be able to return it to PetSmart, but they will not offer you any credit, refund, or exchange. If you can't find your question in our FAQ section, contact us and we'll answer shortly! Keep them heated correctly with heat pads, and temperature/humidity gauges. Ellisha has been a freelance writer for over 15 years. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); How Tall Is Kevin Durant? This proves to the store that the fish did die. (2023 Updated), How Late Does DoorDash Deliver? Yes. Location of This Business. If a company offers free shipping on every order, it is likely that their item prices have been increased enough to cover this very real operational cost. Harrisons, Volkman, Kaytee, Zupreem just a few brands we carry. Keep them tidy with stain/odor removers, poop bags, and scoops. Share. In such cases, you may want to return the fish. It does not mean that you cannot return these items if they do not meet up the requirements provided. While this is clearly stated in the return policy, it may come down to each store. The credit can be used instantly to order an exchange or replacement item, even before the return merchandise has been received (must be received within 10 days). Cheyenne, WY 82007-1898. (Updated 2023), Why Are Diamonds So Expensive? Phillip Adcock is the founder and Managing Director of the research agency Shopping Behaviour Xplained (SBXL), a shopping research organization using psychological consumer insight to explain and help consumers answer their questions about stores and services. May 21 @ 11:00 am - 3:00 pm. NEW STORE HOURS: 5025 Campstool Rd Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. Small Animals and Fury friends for any and all level of care. These items cannot be returned to Petco stores. THE COLD WIRE IS A REGISTERED TRADEMARK OF COLD WIRE MEDIA. If you prefer a Traditional Exchange, Replacement, or Return simply print and fill out this form and use the prepaid FedEx return shipping label included within your package. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. Accessorize your bird cage with perches, ladders, swings, bird baths, and nesting boxes. Returns without a receipt will receive a non-transferable merchandise credit. Must ship via truck within the 48 contiguous U.S. only. (2023), Does Best Buy Price Match? See more definitions in our glossary located at the bottom of every page. Keycode expiration dates can be found in the disclaimer section of each and every email. Any name printed on the merchandise credit must match the name on the photo ID presented at the time of redemption. Your email address will not be published. Merchandise credits issued for returns without a receipt may not be used for online purchases. Check out our selection of lighting and decor that can change to look of any aquarium. Please note: item (s) must be new, unused, in original condition and box, including all parts . Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. Your fish has vitals, but they appear different from those of a human. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. If the gills are not moving, the fish is no longer moving and might be dead. Your email address will not be published. 11AM-5PM Sun We must be notified within two days of the orders arrival to insure proper handling of your claim. Sierra Fish & Pets was originally opened in 1972 under the previous name . Quarantining the fish will allow you to observe it to make sure its healthy before you expose your other fish to it. In some situations, damaged merchandise may need to be shipped back to us. We understand that there are some exceptions. Sierra Fish & Pets was originally opened in 1972 under the previous name . If you want a whole new fish and dont wish for a swap of any kind, be sure to tell the associate upon taking in your pet. They can also get sick when they come in contact with other fish that are kept in the same tank as them. You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. Specialties: Sierra Fish & Pets was originally opened in 1972 under the previous name of Fish Gallery and Pets. You can swap out a sick fish for another one within two weeks of having purchased it, as long as you have the previous purchase bill. If they appear completely cloudy or are sunken in, its a sign the fish is dead. Any deviation from these criteria may result in a restocking fee of up to 30% of the original purchase price. We specialize. Due to varying international restrictions, Sierra cannot ship food i.e. But you also need to prove the fish keeper with the proof of illness identified by the vet so that your return is legitimatized. If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area. We carry a great selection of bird foods and necessary supplies for your feathered friend. 0 Items in cart. If items are left in the cart for several days and you discover they are removed, they may be sold out. Please note that it may take us up to 30 days to fully process your opt-out request. PetSmart allows returning your product in good condition, which means its new or has been used but is still in sellable condition and prepackaged. A return policy indicates rules and conditions about if, when, and for how long your customers can return a purchase and receive reimbursement. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. We are presently not shipping to international locations (locations other than the 50 United States and U.S. territories). Sierra Fish & Pets can be contacted via phone at (425) 226-3215 for pricing, hours and directions. If you used PayPal and PayPal Credit to make the original purchase, learn more about how to receive refunds through these third-party payment options. If one of your fish falls ill, you can place it in a tank. Yes, they do. There should be a note in your cart indicating we no longer have quantities of that item, though it may still be available in a different size or color. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. Thursday 11am - 7pm. In case of any changes in the products or services of the companies, all the information below is supposed to change at any time. Typically, a higher order total equates to a heavier package. You can return any unwanted fish to PetSmart. Avoid using tap water since it may be harmed by it. This credit is redeemable online or in store at any Sierra location. Yes, you can. Keep on reading to find out! Does Petsmart Sell Ferrets? You may already know where you will put it, what other fish will go with it, and how the tank will look when it is complete. We will process your return or exchange after it arrives. This is another American retailer that deals with pet supplies. Clients can also replace unwanted fish by putting them securely in a fish tank together with a bill and a proper photo ID. If your order is shipped in multiple packages, you will receive separate charges on your credit card for the contents of each package. Next, PetSmart will send an email directly in your inbox asking you to confirm receipt of the refund that theyve already set into motion. Any exclusions pertaining to an offer will be listed on each keycode email.

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