axs ticket refund insurance

Some events have delivery delays or ticket printing suppression (at the request of the venue or promoter, tickets are not immediately available for delivery or collection), but you will always receive your tickets in time for your event. We can't reclaim the money and issue the refund to a new card for you. If refunds for your event and transaction are approved by the applicable event / venue, you will be notified by email*, which will include instructions on how to request a refund; and/or you can click the link in your AXS Account to "submit a refund request" which will display for qualifying events / transactions listed in your AXS Account. AXS is not the seller of Resale tickets and will be acting only on the sellers behalf when offering Resale tickets on the Service. By purchasing or accepting tickets to an event or other item on the Service, you agree to be bound by the terms and conditions and other rules of our specific Client and the venue where the specific event is being held. I agree to the use of my data submitted as part of this reimbursement application being used in accordance with the The availability of tickets is subject to change. Official Tickets and Your Source for Live Entertainment | AXS.com If you do not receive a confirmation, if you receive an error message, or if you discover an error in the information provided, contact customer service immediately at [emailprotected] to ensure your transaction was completed and that your information is correct. We or the Client have the right to reject or cancel any purchase, including if we suspect fraud or any other issues with payment or suspicious account activity or for other suspected violations of this Agreement or our Terms of Use. There are several reason for why this could have occurred, including submitting invalid data, clicking too quickly or using too many devices at the same time. Have you tried to make a refund by clicking on the refund option? We do not guarantee that any online event will be available in any particular format or that an event will be compatible with any specific system, application, or device. Press question mark to learn the rest of the keyboard shortcuts. COVID 19, TicketPlan Ltd Evolution House, New Garrison Road, Shoeburyness, Essex, SS3 9BF. We appreciate your patience during this unprecedented time. She also helped out with another refund I needed and was so quick. Disabled seating is incredible on all levels of the arena. Congratulations to those who were selected to purchase tickets to Zach Bryan's Burn, Burn, Burn tour! The documented police or fire brigade report. We may also impose fees and charges payable by the buyer, which will be disclosed to the buyer during the purchase process. If you hold tickets to an event that is postponed or canceled, we encourage you to check on the Service website for updated event information, or to directly contact the venue or event organizer to obtain information about postponed dates of the event and whether there is an applicable refund. If the tickets are limited as described in, If there is an error in the pricing of a ticket offered for sale through our Service, we may cancel any listing, transfer and/or transaction all as more fully described in. Events may be postponed or canceled for a variety of reasons. There may be additional terms applicable to the sale and use of tickets listed on the Service, which will be disclosed to you during the purchase process. Price and availability of any ticket, product or service on the Service are subject to change without notice. Its for one of the Hyde Park British Summer Time concerts. If the vehicle was recovered without use of a paid/insurance related recovery company, then we will require garage reports to confirm the date of breakdown and the cause. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. To the fullest extent permitted by applicable laws, none of the Releasees are or will be responsible or liable to you or to any third party for, and you expressly waive all rights to seek, any indirect, incidental, consequential, special, exemplary, punitive or other damages under any theory of liability, arising out of or relating in any way to the Service, transactions made through the Service, and/or materials contained on the Service, or the event (even if we or Client have been advised of the possibility of such loss or damages, or such loss or damages were reasonably foreseeable). Eventim's insurance provider, Great Lakes Insurance, specifically states that it does not cover any Covid-related claims - if you're looking for Covid cover when booking tickets on the site you'd be better off paying for additional cover elsewhere. If we suspect, in our sole discretion, fraudulent or other illegal activity (whether from the buyer or seller of any transaction). Please note that both original issuance tickets and tickets that have been previously issued and are later posted on the Service as a resale ticket may be available for sale on the Service, and different terms may apply to each as detailed below. Any restrictions on transfer or resale will be communicated to you (e.g. Seller fees on the Service may vary. . We reimburse 100 percentup to $10,000for a variety of reasons like covered illness and job loss.*. Can I get a refund for a cancelled or postponed event? How do you send documents to Uber? I've gotten my money back from allianz with just a letter from my work saying I had to work that day. SEARCH/NO EXPECTATION OF PRIVACY. Official Tickets and Your Source for Live Entertainment | AXS.com Think carefully about whether you want your tickets to the postponed event - once you've confirmed you want to roll your tickets over, it's unlikely you'll be able to change your mind afterwards. These fees and charges represent, among other things, the costs we incur in providing our goods and services to you. NEVER AGAIN! If you bought tickets online or over the phone, you won't need to do a thing. Problem is I cant attend the event anymore :( so I cant get a refund. We recommend that you review the official terms and conditions and other rules of each event and venue to which you hold tickets. But with Event Ticket Protector, they won't need to worry. AXS USA Reviews | Read Customer Service Reviews of www.axs.com Events & Entertainment Events & Venues Event Ticket Seller AXS USA AXS USA Reviews 5,813 Great 4.2 VERIFIED COMPANY www.axs.com Visit this website Write a review 28% Most relevant RS Roxanne Schellman 3 reviews US A day ago Kyturra and the chat function were superb! All completed transactions are final, so please be sure that you have selected the proper event, tickets, or other items prior to completing your purchase. Except as otherwise prohibited above, tickets may be resold by Holder using the Service in accordance with our Clients instructions. Additionally, for events where the refunds are not offered, you may consider other options made available like selling or transferring your tickets before the event takes place. This means that our Clients have given us authority to conclude a sale of tickets to a buyer for the tickets that they have chosen to list for sale. Get personalized event announcements, updates, and reviews every week with the AXS.com event guide email. You also understand that you must comply with all laws, mandates, health orders and directives applicable to the event you attend. Feb 17. IP: 141.94.161.174 If a ticket was purchased through Skiddle before this date, ticket holders will be covered for imposed Covid-19 quarantine, including for events that have been rearranged. So please be as cautious as possible when going through AXS. If you are purchasing a resale ticket (i.e. . Reporting Fraud. Tickets and/or parking rights are also "locked" (not available) for a short time while customers complete their purchase. In response to the criticism, Ticketmaster's parent company, Live Nation, announced an initiative Friday that will give ticketholders 30 days to request a refund once their postponed show sets a. What is ticket insurance? We do not review, nor do we warrant or guarantee, the accuracy of any information provided by Resale Ticket. No forms, no IDs, no complications. They lure you into buying the insurance but little did I know that a refund will be issued only if you fucking die, your house is INHABITABLE or if something CATASTROPHIC happens on earth. Skriv ner vad du frskte gra nr det hnde samt din IP-adress och Request ID som du finner hr nedan. Has anyone experienced anything similar? Refunds are not offered if you are unable to access an online event due to lack of bandwidth, incompatible equipment or software, or any other reason. If they pay you now, there's no insurance for them if the new owners are refused entry. AXS refusing to refund ticket cancelation insuranc AXS refusing to refund ticket cancelation insurance. Violation thereof is grounds for revocation, seizure or cancellation without refund. You must supply the required Payment Method and/or other personal information in order to complete your purchase. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Testimonials Gigs and Tours told us its terms and conditions are accessible via its site homepage and are listed at the time of booking. We do not have any legal authority to complete a purchase on your behalf, and do not act as your agent. Holder grants venue permission to utilize their name, image, voice, actions, statements and likeness (collectively, Personage) in any form, format, media, display or other use made of, or at, the event in any medium, whether known or hereinafter created, or context for any purpose, including commercial, without further authorization from or compensation to Holder. Fans may consider purchasing Allianz ticket insurance at the time of purchase. In certain circumstances, we have the right to cancel a transaction without notice and return the tickets to our Client or to the person who held the tickets prior to the completion of the transaction. Please provide details in the box below and attach supporting documentation as appropriate. According to policy, you cannot successfully transfer funds from tickets you have sold until AFTER the event has passed in order to ensure that there are no cancellations of the event in the. If you decide to purchase tickets, merchandise, parking or other items via the Service, you agree to pay, in addition to the price for the tickets or other items, other fees and charges that we impose or collect on behalf of our Clients, or that our Clients collect, such as convenience fees, handling fees, delivery fees and any other miscellaneous fees. A per-order delivery fee may also be assessed, depending on the delivery method. To help us process your application quickly, please share as much information with us as possible and attach supporting documents. In addition, we reserve the right to restrict or deny ticket purchasing privileges to anyone that we determine to be, or has been, in violation of our policies. Once your purchase has been completed, we will not exchange or refund your order, even if additional tickets or parking rights become available at a later date. Request ID: 7a29b9b3cc1be708. Tickets were bought in December 2019 - so I am outside the 120 claims deadline. DE Tickets are still available for many events, and you can continue to AXS to browse, find events, and see your ticket options. Purchased 2 concert tickets from AXS and made the stupid mistake of purchasing the insurance with it. All scheduled actions including, but not limited to, purchases and listing expirations will be processed approximately at the date and time specified as indicated by the Services system clock. Be the first to know. You understand that the event for which you purchase a ticket shall be presented in accordance with applicable public health conditions as of the date of such event and which may change at any time as determined by federal, state, or local government agencies or instrumentalities, artists or the promoter; such requirements may include, without limitation, changes to capacity, attendance procedures and entry requirements, such as proof of vaccination and/or a negative COVID-19 test, and other protective measures such as requiring attendees to wear face coverings. If you are unable to provide this information, the box office may refuse to provide your tickets to you, and we will not be responsible for your inability to enter the event. Please check the policy documentation that was sent to you for any applicable cover limits, How many people are due to attend the Event, Names of ALL persons that attended/will attend the booked event, How many people are unable to/did not attend the booked event, Names of the people who are unable to/did not attend the booked event. Refunds will be issued to the extent required by the Trade Practices Act 1974 (Cwth) and Sale of Goods Act 1958 (Vic). Most policies (bar Eventim's) will allow you to claim for a refund if you get coronavirus and can provide a positive test result as evidence. We hope that you have a great time at the show. The Service will automatically complete a sale if it receives any valid offer to purchase for any listing that remains in effect and available for purchase. AXS is not able to specify the exact date of delivery for each event, so please allow as much time as possible for your tickets to arrive. Delivery of the tickets shall be made in accordance with the Delivery of Tickets Section below. OH MY FUCKING GOD! We act as a sales agent for our Client. For travel and events affected by COVID-19, many airlines, travel suppliers, and ticket issuers are allowing for flexible changes, issuing refunds, and/or offering vouchers. There may be circumstances in which we make your tickets available for your collection at the box office of the venue at which the event will be held. You will be advised of any such limits during the purchase process, or by a system limitation on the number of tickets you may purchase during your online session. You agree that the event for which you purchase or use tickets is a public event, that your appearance and actions inside and outside the venue where the event occurs are public in nature, and that you have no expectation of privacy with regard to your actions or conduct at the event. Hello Reddit users, fairly new to this app and still trying to get used to it but I thought Id come on here for some advice. If for any reason, you wish to cancel your plan during the review period, you will be refunded your premium as long as you haven't filed a claim and your event has not begun. Why did the injury/illness prevent this person from attending the Event/Part(s) of the Package? No refunds are offered for online (virtual) events unless the event is canceled. We will comply with law enforcement requests and may provide them with all information you submit to us to assist in any investigation or prosecution they may conduct (without providing notice to you, unless otherwise required by law). x, Hello! If your account is closed and you haven't had the refund within 15 days, please contact your bank/credit card issuer as they will be able to locate the refund and transfer it to your new account. We also give them access to 24/7, multilingual . For people finding this on google right now: eventticketprotection.com/allianzticket/home?action=manage, Insurance was $8 per ticket. Holder agrees not to record or transmit, or aid in recording or transmitting, any description, account, picture, or reproduction of the event. With the AXS app, you can find great events near you, buy 100% official tickets, sell your seats if you can't go, and more. Refunds will generally be issued if an event is canceled and not rescheduled, however, this is determined by our Clients, and not by AXS. If you have not received your tickets 3 days before your . How do I get my . If a covered medical issue, traffic accident, jury duty, or other covered reason* keeps you from attending your event, you can be reimbursed 100% of the ticket price including taxes, fees and delivery charges up to your plan limit. Submission of our own medical confirmation form is preferred, please download it here: medical form template. You acknowledge and accept that actual processing time may vary by seconds or in unusual cases, by minutes, from the exact time specified. (United Kingdom) You will also be responsible for paying any applicable taxes relating to your purchases. You also agree that you are responsible, as a seller of tickets, for paying all taxes, if any, associated with your sale of tickets through the Service, and any fees we may impose on sellers related to the sale. If you have not received your tickets five (5) days before the event for which you purchased, please contact us at [emailprotected] or 1-888-929-7849. And if one of your party tests positive for coronavirus, meaning you no longer want to attend, only TicketPlan, Vista Insurance (used by Skiddle) and XCover (used by AXS) would allow you to claim for a refund. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. For example, I got pit tickets through AXS to see Five Finger Death Punch back in 2016. Pier Insurance Managed Services Limited are authorised and regulated by the Financial Conduct Authority with registration number 311798. Occasionally making progress only to be timed out. All the remaining ticketing sites and insurance providers either did not respond in time or declined to comment. Latecomers may be seated at the discretion of Client or venue. Can no longer attend Paid 182 for five tickets 36.50 for each open to reasonable offers Have five tickets in total Unable to refund or exchange 170. How to get your money back from a ticket seller, Beware of donation requests for the Turkey-Syria earthquake, Scammers are imitating HMRC in fake tax refund emails, 'EasyJet lost my suitcase: am I entitled to compensation? Reddit and its partners use cookies and similar technologies to provide you with a better experience. I bought 2 tickets as well and I clicked the refund button because it was the last day to request a refund. and our Listings are not considered retracted until they have been processed and a system confirmation has been issued. However, it is not clear if this would cover government advice. By using the Service, you agree to the Privacy Policy and Terms of Use. '"TicketPlan & AXS jointly created and launched a bespoke Ticket Insurance product for AXS' customers in 2016. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. Please note: The account holder is liable for bank charges levied by the receiving bank. Sign in before you go through the purchasing process, write down or screenshot your confirmation code, double check that you have the right email, and be sure that you have on record proof that you purchased the ticket. If you feel that a charge has been made to your Payment Method in error, call our helpline or email our customer service department at [emailprotected]. By entering the venue/event, you voluntarily assume all risks related to exposure to COVID-19 and confirm that you will adhere to local quarantine requirements and public health guidelines, including but not limited to the CDC quarantine guidelines available at https://www.cdc.gov/coronavirus/2019-ncov/if-you-are-sick/quarantine.html. Let us know what you were doing when this page came up, plus your IP and request ID After 40+ emails, and having to have my bank call them to confirm that I purchased them, they finally sent me the right tickets. The partial refund was completed early August 2020. Contact Us Here's a summary of what five of the biggest ticketing sites offer: Festicket told us Booking Protect covers consumers if they have Covid-19, if they've had a bereavement due to Covid-19, or if they've been made redundant. Create an account to follow your favorite communities and start taking part in conversations. Thanks for signing up for the event guide! Tickets obtained from unauthorized sources may be invalid, lost, stolen or counterfeit and if so, are void. Please review your tickets carefully, including date and location of the event and your seat selection, before completing your transaction. There are no suggested results at this time. Date on which medical attention was first sought for illness/injury? Refund policies of our Clients may vary; by purchasing a ticket, you agree to the refund policy of the associated Client. In some cases, you may be able to avoid certain charges by purchasing tickets directly from the venues box office. When it's time to go home, all combo lock deposit refunds are issued quickly. Congratulations! Ticket purchases must be paid in full at the time of purchase, unless a payment plan is offered and entered into at the time of purchase (for example, if a payment plan is offered for season tickets). AXS is not responsible for failure of delivery or any losses incurred as a result of a purchasers failure to provide an accurate address. Please contact the venue directly for a refund. All fees and charges relating to your transaction will be disclosed to you during the purchase process. All photography, filming and other recordings of the event are PROHIBITED. However, we will not be able to confirm that these are adequate for our needs until they are reviewed alongside your application. Are you looking for comprehensive cover for Covid cancellations? We may be able to accept other medical documents, provided that they confirm the first date that treatment was sought and that you are medically unfit to attend the event. AXS complies with any obligation it may have to provide information to tax or other compliance authorities, including with respect to anti-fraud and/or anti-money laundering efforts. Check your insurance if you have it - you might be able to make a claim if you've tested positive for coronavirus or need to self-isolate. And while some sell insurance policies that include additional coronavirus-specific cover, it's inconsistent - and in some cases a waste of money . Four in 10 (41%) consumers believe they will be covered if a national lockdown means the event cannot go ahead as planned, while a third (35%) assume they will be covered if the event cannot go ahead due to it taking place in a local lockdown area. You will be entitled to a refund unless otherwise notified directly by your point of purchase. PROPER CONDUCT. If the event is cancelled, we'll issue you a refund automatically to the original payment card. PROMOTION RESTRICTIONS. Your ability and/or right to transfer or resell tickets may vary. Any sale or offer for sale of your tickets, whether using the Service or another publicly-available marketplace, when the applicable ticket(s) were sold with a resale restriction, may result in any or all of the following: (i) cancellation of the transfer or sale transaction conducted on our Service; (ii) a charge of our sales fee (described below), calculated with respect to the full sales price of such ticket(s) sold or transferred, assessed against the seller/transferor of such ticket(s) (such sales fee will be charged to the Payment Method on file for the seller/transferor, typically within twenty-four (24) hours after we provide notice of the assessment of such charge to such person via email); (iii) revocation of the seller/transferors rights to use the Service and any or all of our other services; and (iv) revocation of such sold or transferred ticket(s) by the Client.