We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. We had an issue with the area around one of our windows on the outside of my home and they handled it professionally. 8 windows and 3 bay windows replaced Continue reading . Services Offered: The company provides window replacement, bath, showers, roofing, and door installation services. While HomeAdvisor will continue its background check program to the extent possible, these closures could prevent some background checks from being performed. The 3 man crew were true professionals and gentleman. Ted is very talented and his contributions to our company have been immense. The first tech sent out said we needed the entire window replaced and we would get a call when it was ready. Rite Window will not even provide me a quote. Window Installation Contact Information 4801 Executive Park Ct N. Bldg 200 Ste. I would recommend these windows to anyone the pricing was also excellent.I am expecting to be able to easily contact you if I have any further questions based on the quality of the service we have already received. Window Types: Rite Window offers windows in the following styles: awning windows, casement windows, bay windows, bow windows, double hung windows, picture windows, garden windows, basement windows, and slider windows. All business will get complaints. The complaint was posted as a customer review. Copyright 1997-2023, Ripoff Report. Window Selection/Installation Continue reading . Job Title. When this is the case, we may match you with the Corporate Account or with one of their Corporate businesses. The installers were very respectful of our property as well as being very courteous. Our entire experience with Rite Window has been outstanding! The price was good for the door and the company has good customer service. The windows look great, and I wouldnt hesitate to use them again. Our third-party vendor uses a national criminal database ("NCD") to screen service professionals. Definitely worth the investment. See below for more detailed descriptions and customer feedback on Rite Window. Second repair of window install and roof with leak problems, A waste of $4300 owner very convincing about professionalism but installation shotty are best. Rite Windows uses vinyl windows that go hand in hand with the Energy Star certification. From beginning to end wonderful Continue reading . I dont know what his definition of play is but only 1/18 windows has play. The entire process was smooth, easy and no surprises. They were clean, covered everything up when they were working so there was minimal dust. THANKS to a GREAT TEAM!! I will tell anyone I know looking for windows to call Rite Window for sure. The price was very reasonable for an excellent product. I was very happy with installation team. I am must be missing something here and assume that your years of experience have given good reason to operate this wayI am just curious as to what that is. By clicking Confirm Appointment, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. We love being able to have a cross breeze in our living room again. From the Representative to the installers, there was a feeling of that they really cared about our needs. I understand the worker who did the 1st install was fired but why on the second trip out (which included you) did no one recognize the fact that the windows were placed into the wrong framework .Now on your third visit this crew realizes the windows were not put in correctly and the entire job from day one has been ripped out and windows are being moved around like checker pieces into the right places and I have one crew member complaining about what an awful job was done previously and f bombing for lack of a better term from his vulgar mouth that he should have been on the job the first time and it would have been done right . They did try to make amends to me but their handy man wasn't familiar with window installation. Working at Rite Window: 5 Reviews Review this company. Listened to what I wanted and helped in my decision without trying to add mre cost to my order. They replaced lots of rotted wood. What more can you ask for from a contractor?! Send Message. Custom residential and commercial awnings manufactured and installed. Could you enlighten me? Well we never got a call and contacted Rite. Just beware as they as a company lost 300k in 2012. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. We finally decided to replace our 20+ year old windows and chose Rite Windows because of their professionalism and no pressure sales presentation. Get a Quote Customer. The work will begin as soon as we close. We're the only window company in Boston that will visit your home and let you know the price of our windows, up-front, without having you sit through a 3-hour, high pressure sales pitch. Find hiring guides, material costs, expert advice, how-to's and more. KOHLER LuxStone Bath & Shower Consultation. Thank you Brian and rite window team. We are buying a bank owner foreclosure with a rehab loan. Thank you Rite Window for a positive experience in a long time!!! First Parish parsonage, Kingston Continue reading . Jeff who was the salesman was knowledgeable and professional..not pushy which was a huge plus. We have a spotless A+ rating with the Better Business Bureau. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. I contacted the Office and found they had listed my previous license as "revoked" because I hadn't responded their follow-up correspondence. The latch is so shallow, there is almost no room for a finger and makes it difficult to open easily. 207 Jacksonville, FL 32216-4041 Visit Website (904) 296-2515 Want a quote from this business? Rite Window is best known for providing excellent customer service and reasonable prices. Rite Aid can be contacted at (615) 591-0905. Customers have most cited great customer service and supreme professionalism as the primary reasons for choosing Rite Window for their replacement windows project. Believe me I wish I had known because now I have two flower pots broken and a craft bought solar light with sand and seashells in it smashed to bits . There goes your warranty when your window craps the bed. They stripped our rather large roof completely and cleaned up everything. Consumers love to do business with someone that can admit mistakes and state how they made improvements. This is no excuse, because ultimately it was my responsibility to inform them of my address change, but had I received their correspondence my old license would have been properly closed. There is no bidding as the fully executed purchase and sale is a binding contract. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! The only complaint I had was that they left all the window blinds on my kitchen table and all around the house. Schedule a Consultation 3 One Day Installation Before / After Your Bathroom, But Better They did an excellent job installing the windows and cleaning up and they stayed with the project until it was completed. That did not make sense to me. They came the next day, measured, ordered and installed the window in a very timely manner. 14 windows installed in less than 5 hours! Would highly recommend. Consumers educating consumers., Complaints Reviews Scams Lawsuits Frauds Reported.. If a business states that it's registered as a corporation or limited liability company, we confirm that the company is in good standing in the state in which they operate. All Angie's List reviews are submitted by IDENTIFIED sources, and each review is screened for legitimacy by Angie's staff. Check out these tips from MattZurcher, Sr. VP of Customer Care. Their installer Paul called set up dates we were happy with and arrived on time 8:30AM and went right to work, but he stopped to answer all questions I had then back to work and work he did. See below for recent customer reviews posted to our website and social media pages. This company is a corporate account and is not screened by HomeAdvisor. Thank you for your consideration. Thank you. BBB Business Profiles may not be reproduced for sales or promotional purposes. Good installation team. Once your project is underway, our factory-certified installers work efficiently to finish your installation on schedule. We provide seasonal services as well as repairs and cleanings. Good product. I would with out any doubt use them again ( still have basement windows to replace), or recommend them to anyone. In addition, the company currently maintains an A+ BBB rating on over 130 reviews. Some businesses are employees, franchisees, dealers or independent contractors ("Corporate SP's") of larger national or "Corporate Accounts". I had contracted in October, the installation was December and I have the 0% financing which helps. Many consumers have been harmed. 5 stars go to Vera though who answers the phone she is so polite, respectful, answers any questions you may have, returns phone calls for the company and tried to reassure me that I would be ok while this discourteous and hot headed worker was at my home, whom she apologized for, which she shouldnt have to do. I have been with Rite Window for over a decade, after working for many other companies I believe Rite Window's people, management and philosophy is why they are the leader in New England home improvement. Business Details Location of This Business 7 Roessler Rd, Woburn, MA 01801-6208 Headquarters 41. I am a happy customer of Rite Window. Vinyl windows use foam wrap, multi-fin weather seal that keeps rooms at desired temperatures. Guildmembers can selectively publish these comments here on their profile page. PLEASE TAKE A LOOK AT POSTED PICTURES. I have worked in property insurance as both an adjuster and on the subrogation for a decade. From the first phone call to the install everything was great. I went to work and came home to all new windows! That's why we tell you the price up-front. BBB Business Profiles generally cover a three-year reporting period. After my windows were installed I called Patrick to talk about how the curtains did not open correctly. The install was quick. Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. John Willett the service mgr, sent a wonderful estimator Artie to measure and price out this small but important job. The windows are great, huge improvement on what we had before and long overdue. The windows are great, huge improvement on what we had before and long overdue. Here are a few reasons why: -transparency and detailed explanation and physical demonstration of various product choices all presented in a friendly way without slick salesmanship -good listening skills on the part of the salesman, and successful problem solving suggestions which were applied to my project -Various reasonable price categories with clear explicit written details -good warranty -excellent customer service over the phone and in person I highly recommend this company. 4.2 Management. Who's crazy enough to start this website? 2000. My new windows have now been installed. Outstanding service, price, and installation. I had a good experience. I had to put them all back up. I was just very surprised by this position taken by Rite Window. During the install a motion sensor light in our driveway was broken. The Rite Window guys were not only super professional but friendly, kind and thoughtful- I hated to see them leave! I would ask for these two installers by name if thats possible for my future replacement work! Do your own research using online ratings, reviews and through phone interviews before hiring a company. Our energy expenses went down dramatically. IN 3 WEEKS THEY SENT 3 OF MY RECIPIENTS DEAD FROZEN TINY BOUQUETS calgary, Ponce motors Deceptive car sales Austin Texas, Nextiva efax overcharged me for an entire year even before the monthly trial expired able to use the service at all. I had been putting off replacing my windows for 3 years dreading the high pitch sales, misleading quotes and now knowing who would do the actual install. This worker was so unprofessional and his attitude was uncalled for. Hiding negative complaints is only a Band-Aid. Although please do not sell my contributions short. One storm later entire roof leaking all my new wicker furniture, rug, tables, curtains soaking wet. Rite Window provides window, door, roof, shower, and bath system installation services. Transferable warranty to next homeowners also a plus. As always, we recommend that you conduct your own research on the businesses you hire, including making inquiries directly with the businesses regarding their employee background check policies. I have no idea what that kid rolled out on my roof ? Inside, dust was everywhere as well as bits and pieces that required vacuuming. Reply. If you have concerns that a pro in our network doesn't meet these standards, please. Windows are crystal clear and easy to use. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Having 27 windows replaced is no easy task. HomeAdvisor allows Service Professionals to post information about I was unaware of that was the answer we got. We also hold a 5-Star rating from Guild Quality. Installers of new windows, doors and glass block. As affected government agencies and courts begin to re-open, we will resume our program in those jurisdictions. Great work. I filed a complaint on 4/11/22 against HomeRite. Here right on time, done sooner than planned and you would never know that workmen had been replacing on the windows on the 3rd floor. Their online reviews seem to be solid: 4.6 on google, 4.4 on FB, and 4.7 on Home Advisor. BUILT-RITE WINDOW CORP offers the following services: Windows, doors roofing, siding, decks, porches, awnings, railings. 2023 Rite Window believes if you sell a quality product for a fair price you have nothing to hide. Very happy with the finished product. The experience was a good one and I really like the way my new windows look. This Oct., the latch broke and they came out and repaired it as well as gave me paint for some scratches on the door. Bang up job! We're sure you'll have success with another window provider, and congratulations on your new home! Licensing Requirements page. I can only pray that this is the end of this debacle ! Kansas city Missouri, seal-rite Seal-rite windows they owe me for 19 hours of pay @8.00 per hour they shut down n never paid me. Unfortunately, when they installed the slider, they fit one side, but there was a 1/2 or more gap on the side you see most. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. They are beautiful and so easy to use/clean. Each person that we dealt with from the original sales person to the person who came to measure and then the installers; everyone was very friendly and a pleasure to deal with. They came back days after the project was completed with a new motion sensor light and installed it. some states require local or county level licensing and you should The windows", Five-Time Winner of Angie's List Super Service Award, Better Business Bureau Accredited with an A+ Rating, 97% "Likely to Recommend" Rating from GuildQuality, EPA Certified as a Lead-Safe Licensed Contractor. HomeAdvisor verifies state-level licensing where applicable - note: I have other windows that I need to have done and believe me, they will be getting the call to replace them. Other than new windows and a few stray staples from the old windows you would not know we had an install done. Respectfully Leslie Greeley Brewster Ma. I had to have them come back 2 times to touch up a couple things on the door/molding, but they were glad to come out and assist. I do not know why it would be. We highly recommended Rite Window! A second tech came out and said the windows needed play. Less than 3hours to install in the light snow. I'm Peter DeVellis, co-owner of Rite Window. The installer was very careful with his work and had a very friendly manner. The last window was installed in the rain with not a drop of water entering the structure. (They've been very helpful, but as you know sometimes the wheels of government grind slowly.) Thanks to this information, I will purchase from Rite Window. Initial Complaint 09/02/2021 Complaint Type: Guarantee/Warranty Issues Status:. They did a fantastic job. I reimbursed their payment and the customer assured me they were satisfied with the resolution. As always, we encourage consumers to perform their own research, to the extent possible, before hiring any business. None of the other windows had play. Install was quick and easy, very professional team. First of all ! We consider the ultimate barometer of our job performance to be Angie's List. *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. The finish work once the slider was installed is second rate and have seen many other reviews elsewhere regarding this issue. See below for more detailed descriptions and customer feedback on Rite Window. Reviews are different than comments. I had a drafty kitchen casement window with wood rot. Businesses will not be admitted to the network if their owners or principals have the following felonies in their available criminal records*: Our background check does not exclude service professionals unless the crime at issue is a felony. Replacement windows are a bit of a misnomer though. Former screw holes from where they removed the prior door were not filled, and trim pieces and excess screws were left on the landing. This is the best way to manage and repair your business reputation. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Very happy with the product. !Highly recommend!! Rite Window is one of the best Window Companies that sells, services, and installs quality replacement windows, patio doors, entry doors, roofing, and gutters for homeowners. Attentive, Honest, and Efficient Continue reading . Nothing unusual. We are so very pleased with the windows and with the courtesy of the installers who worked quickly and Left all rooms even cleaner than they started. It really looks great and we are looking forward to using it. They are available in a wide range of styles to suit your budget and tastes. The installation went fine. We urge you to compare our 21-year record of customer satisfaction to any other home improvement company in New England. I would recommend Rite Window to anyone who is looking to replace windows or doors. Create new account . It is not your usual segment where a PSA can fall through between a private home seller and buyer. This guy will tell you what ever you want to hear but dosnt back it up dont be fooled too!!! https://www.yelp.com/biz/rite-window-woburn-2?osq=Roofing+Contractor, International Association of Better Business Bureaus. Installers were punctual, professional & personable doing quality work & cleanup, moving furniture out & back with care. . The life time guarantee is what Im disappointed with. The work area was cleaned up and the work was done very well. Search. Our factory-trained installers are certified by InstallationMasters. The work was done well and they kept the house clean as they went! My partner and I wanted to operate an independent company and we both exited that franchise to start Rite Window. Installation Took Just a Day Continue reading . Hi Peter. Submit a complaint and get your issue resolved. Write a review Sign in. Feel free to contact me in person. I don't want the money I would like them repaired or replaced. Excellent Job Installing the Windows Continue reading . Regardless, I'm currently working with the Consumer Affairs Office to correct the status of my previous license. Looking for more information? They put me on a list and kept me informed. Please see the photos I put up on my timeline. Company was very argumentative when I told them I wasn't pleased. Installed new windows and siding on front of house. We got our new windows a week ago, they look great and after a week of heavy rains no leaks. Schedule a Consultation With Over 31,000 Successful Jobs and Satisfied Customers, We Have the Experience You're Looking For SEE OTHER CUSTOMERS IN YOUR NEIGHBORHOOD This equates to a 4.34 out of 5 star rating on average. Business Profile Dun-Rite Window and Door General Contractor Multi Location Business Find locations Contact Information PO Box 7866 Pittsburgh, PA 15215-0866 Email this Business (412) 781-8200. Maybe the idea of a lender being involved in the payment is a deterrent for some reason. Corporate Advocacy Program: How to repair your business reputation. Rite Window & Bath replaced our shower and bath at a very reasonable price. More information, including Brands Sold, Products Sold, Month in Operation, Provides Delivery, Pet Friendly and more. Very clean and polite. No high pressure sales calls!!!! Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. By clicking Get a Quote, you affirm you have read and agree to the HomeAdvisor Terms & Conditions, and you agree and authorize HomeAdvisor and its affiliates, and their networks of Service Professionals, to deliver marketing calls or texts using automated technology to the number you provided above regarding your project and other home services offers. Instillation was done smoothly and clean-up was impeccable ! The shower is spectacular could not be happier with this project start to amazing finish. They were a fraction of the price of Anderson and NuPro, and had a no pressure sales pitch. they cannot deliver what they say an insane amount of money Pittsburgh Pennsylvania, Attorney Sharon K. Campbell COLLUDES with Wells Fargo Dallas Texas, BlackSwanCapital.co Black Swan Enterprises Peter Tumbas Black Swan Capital The offered guaranteed low-cost financing if I first stepped in high-cost short term financing New York New York, Geeks Ondemand LLC, Lizeth Lagomarcino Papaleo Geeks Ondemand LLC, The Geeks Mob SCAM! Installation of 14 windows was completed in promised time frame ONE DAY ! 9, Report #453475. When I decided I couldn't wait any longer I did my research again and what impressed me about Rite Window was the reviews. The apology should have come from him! Required fields are marked *. Rite Aid is located at 1122 Murfreesboro Rd, Franklin, TN 37064. The work was done well and they kept the house clean as they went! Copyright 1997-2023 Ripoff Report. Corporate Advocacy Business Remediation and Customer Satisfaction Program. Lakeland, Orlando, Florida, Revco Inc - Seal Rite Windows And Doors - Andy Williamson revco New name same lowdown practices Tampa Florida, Revco - Seal Rite Windows And Doors, Andy Williamson, The Ayers REVCO - Commits Crimes Against the Elderly and Handicapped, Fraudulent Misrepresentation of Windows and Doors Tampa And Jacksonville Florida, Paradise Property Management Ventura Illegal eviction my account being hacked, PPM will not investigate how it happened Ventura California, Kei Kullberg Quintessential Mortgage Group bait and switch you into promising you a low-rate Mortgage Scammer White Plains New York, TAHINI GODDESS Sally schimko Sexyveggies Tahini Goddess inulin Goddess Prebiotic white labeling of non-licensed food supplement. We also repair/replace broken or failed units of glass, screens, and patio doors. (and their reviews were better too.) Since our founding in 2000, we have helped thousands of homeowners in the Greater Boston area improve their homes! Wayne was very knowledgeable and the guys installing did such a great job for a big project. Rite Window has no artificial rebates, no high pressure sales pitch, no low price bait and switch. I am not upset. I cannot open the blinds unless Im willing to look at these very distracting white stripes. One simple question : Why were 5 of the 8 windows finished off differently than the other 3 ? I wish every contractor worked the way they did. The deck is big and its design on is really beautiful. Pleasant and professional. Read More. The blinds are causing a white stripe from top to bottom on the glass in 3 areas. In addition, the company currently maintains an A+. We ordered a tub to shower conversion. (wink) Enough said. Rite Window. I would truly recommend All Rite to everyone. looks like they were always there. Rite Window. All rights Reserved. Installed 22 new windows, 2 entry doors, and new sliding glass door. We are happy we went with them. I was absolutely shocked to hear this. This window company continues to impress us after our installation 3 years ago. Replaced a bow window and a patio slider.