Once an item sells, Depop will automatically charge a 10% fee on the sale price (including the shipping costs). One was charged 0.06 more than the other for the fee. But when Ms Strike logged back in, she was shocked by what she found. Here is the current Depop Shipping Cost Chart with suggested items that are listed on the app at the time of this writing. I recently purchased an iPhone through Depop for 300, made sure to check with the seller that they would send next day signed for/tracked delivery and paid safely through depop/paypal with buyer protection. I'm confused as to why it would be trying to charge my bank instead of just automatically taking it from the actual payment since I didn't have this problem with the other depop payments sells. You can certainly ship on your own. You will need to confirm your information and attach proof by taking screenshots of your Paypal activity and email. So here is your guide to Paypal payment issues you may run into with Depop, what you need to do and how to prevent it from happening in the future. Also remember, PayPal fees! I received only a few bids per item, and I sold them for less than they were worth. They are entrepreneurs, pushing fashion forward in so many different ways. Disconnect your Paypal from Depop and reconnect again. Fee Breakdown: - 10% Depop fee While it may blow your mind why anyone would want to take advantage of a small business or an individual, sleazy people exist out there. For this example, were going to create an account directly from their website. Sustainability; Blog; About; Sell on Depop; Jobs; News . Step 2: Tap on the Setting icon from the top right side of the screen. Given the volume of compromised accounts for sale, the horse has already bolted," he added. Hone your style, and your audience will find you. Getting paid on Depop is very easy. Be prepared to get asked a lot of questions. Fiona Short, a UK-based owner of a popular Depop shop called Fifis Closet, told me she was drawn to the app for similar reasons. The app is available for iOS and Android, and it looks and operates much like Instagramsomething my Gen Z brain could handle. since theyre all different numbers. The BBC is not responsible for the content of external sites. Alternatively, don't price too high either because it can also dissuade customers from buying your product. Please contact the moderators of this subreddit if you have any questions or concerns. First Class International Shipping is usually up to 4 lbs, after that you move into the priority category which can be a huge jump in pricing, 3. However, for the most part, I find USPS to be a dependable shipping entity and I have had zero misdeliveries or lost packages, etc after shipping thousands of packages. This happens to me sporadically throughout the year. This is another reason I ship with Depop whenever there is a free shipping promotion I dont have to go back and update all the listings that I am shipping with Depop so I can take advantage of the promotion. Taking quality photos of your items from every angle is crucial because the first thing that buyers are going to see in your listing are its photos and videos. As soon as you can, consider investing in a postal scale, I got one for like $22 on eBay. Just make sure to do your diligence and follow all the steps required by Paypal. Once youve put it all together, your listing should look something like this. Leave the Archive. Enter Depop. Blending the look and social elements of Instagram with the buy-and-sell format of eBay, 90% of Depop's users are aged 26 or under. Since Depop doesnt have their own payment method, and your buyer payments are sent to your PayPal account, so youll have to issue a refund via PayPal. You will need a shipping scale, measuring tape, and a printer. Please contact the moderators of this subreddit if you have any questions or concerns. But don't worry, How To Pack & Ship An Xbox (With Pictures). As a general rule, its best to offer free shipping promotions on lightweight items like dresses or shirts but to avoid it on heavier things such as shoes or winter coats. In fact, shipping on your own tends to be cheaper for most clothing items. What I was missing was the notification of payment received from my buyer. Wirecutter is the product recommendation service from The New York Times. If you want extra proof just take a quick video on your phone as your proof until tracking is updated in the app and/or the package is successfully delivered then delete the video. Whether you are a new seller or have experience selling on Depop, it can happen to anyone. A listing page is where the customers view a product. Since Depop is mostly used by shoppers in the United States, sellers also within the U.S. typically have two shipping options: Please note: To keep proof of postage, send the item to the address on the in-app receipt. Unlike many other selling platforms, at Depop we only charge you when you make a sale, this means there are no fees for the length of time your item has been listed for or any initial costs to list the item. Sep-28-2020 08:55 PM. FAQs will be removed. 1. We tapped experts and researched recycling programs to find reasonable ways to offload your clothes. Select Selling > Refund Depop fee. What does this mean and why did it happen? Depop told the BBC that the safety and security of its community is its "number one priority", and that the service has never had a data breach or had its infrastructure compromised. Wow that sounds extra af for no reason. I usually take my custom shipments to the counter service for times when I am dropping off other packages so I can be as efficient as possible with my processes. As long as you met the criteria for buyer protection ie sent the payment via goods/services or paid an invoice etc you should be ok. Paypal give the seller 10 days to provide a tracking number that proves delivery of the item to you and if not then you should get your refund, if the seller does not refund then paypal does under their buyer protection scheme. Living in New York City as a college student in 2018 during an endless blue-gray winter was like being dropped off at an amusement park with no money to enjoy the rides. It's a pain, I hate PayPal payments. You will log in to your Paypal account and check all the notifications from them asking for this information. Any help would be great thanks, So there is basically nothing I can do I have lost my item and the money? Most of the clothes for sale on the app are not luxury brands with three dollar signs attached to them. Why Etsy dropped $1.6 billion on Depop. However, make sure that all your sales are sent with tracking. Can pre-loved clothes make fast fashion sustainable? Dont forget when shipping that your box size cannot be over 108 inches in length and girth combined. So here is my tip when dealing with postal office workers be kind, courteous, respectful, even when they are not. Then, tap on 'Set up your shop'. According to Liv Rowley, a threat intelligence analyst at cyber-security firm Blueliv, cyber criminals are now targeting Depop accounts on an "industrial scale" using this method, capitalising on the fact that people often use similar passwords. If this is the case, you need to wait 7-10 business days. As a part-time Depop seller, I have to streamline my activities and anything that cuts a step out or makes me more efficient is saving me money in the long run. it was a big hot mess!! The fraudster had been instructing shoppers to pay them directly through PayPal's "Friends and Family" option, which sidesteps Depop's fees and doesn't offer any protection for buyers. Step 3: Add photos, description, price, and all the other details that weve discussed above about your product. Then, tap on 'Set up your shop'. Lets dive right in. And the next two emails are from Paypal; one a notification of payment received and a second with a receipt of payment to Depop for their 10% fee. When a sell comes through, because I am shipping with Depop the label is automatically generated for me and all I do is print the label, apply it to my package and drop it off at a USPS dropbox. If you, as the seller, agree to the refund. Yes, USPS Regional Boxes Are Discontinued. It was removed by the firm in a few hours and her password was reset. Everytime they purchase with PayPal i get charged the ~10% deduction from fees AND Depop Limited. Test out different poses. When selling online there are some common reasons why customers return a purchase. One "have a go" method called "credential stuffing" involves using automated tools to repeatedly log into accounts, entering usernames and password information previously exposed from data breaches of other popular online services. screenshot of the completed refund in your PayPal account) You can refund your buyer directly from your PayPal account (via . This is not just Etsy's biggest acquisition to date by some margin it's made seven other . For example, if you have an item that costs: $25, but you offer free shipping for a $4.75 label this is how it will work: Item Price: $25. REMINDER: ALL DEPOP USERNAMES MUST BE HIDDEN. But Blueliv found that login details for several thousand hacked Depop accounts are being advertised for as little as $1.05 (77p) each on the dark web - a part of the internet that is only accessible using specialised tools. Depop operates a social media-inspired peer-to-peer marketplace which uses artificial intelligence to suggest relevant sellers and items to you and to display your items to the most relevant potential buyers, based on your preferences and other information submitted to it, and which allows you to buy and sell items using the Depop application For example, if youre selling shoes and it has a downside like a scratch and you didnt mention this in your product description, knowingly or unknowingly, then the buyer might open a dispute against you. Apr-22-2015 12:43 PM. However, the funds from the buyer did not show up on my Paypal account. Finding the right balance to marry shipping with product pricing and still make a profit will end up being a preference thing for most sellers. Be creative, because there is no one formula to succeed, especially as the pool of prospective customers continues to grow. Check that you are not accidentally logged on to another account if you are using multiple devices. Use the depop fee calculator to make sure you have your desired profit. Depop suggests that you do not ship your item until you receive the payment. In Ms Strike's situation, to get users to trust scam listing, the hacker had also uploaded a photo of her name on a post-it note next to the headphones that were supposedly for sale. Like therapy or nosy relatives, a little objective feedback can help point out flaws you would otherwise never catch. From launching their own brands to building vintage resale businesses. One word of caution, every now and then you may get a post office worker who tries to state you owe extra if they see the 8 oz label and your item weights more than 8 ozs however Ive been told via a USPS management directive these commercial labels (i.e. Can anyone help me? It's such a widespread problem now.". It was too good an opportunity to pass up. However, using Poshmark comes with high seller fees. hi i went to my bank and told them i would like a charge back from the account holderthe seller gave me on depop message service, i then called action fraud police and got a crime number depop support team are total useless, my son have reported this seller 3 times my daughter have also reported this seller, and so have 2 other people that have depop accounts, as far as i am concern it was not a gift payment the bank details were given to me to buy a item from depop, this account holder should be made responsible to refund my money they have required money through deception. Advice, staff picks, mythbusting, and more. This can give your listing an edge over competitors. The product listing must use original photos; stock pictures, supplier photos and customer photos are forbidden. It has also only made headway in the Australia, Italy, the UK and US, with the last two countries responsible for about 70% of downloads in 2020 and 2021. This content may be old or outdated. However, as the pandemic caused almost How to Sell on Depop A Beginners Guide, What You Need to Know Before Selling on Depop.
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