16h26. The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the port marked WAN, which is yellow on the Smart Hub 2. The default external and internal port that is used for HTTP webserver is port 80, this may vary depending on how youre set up. 16-08-2022 Do you want to know how to get the most from your BT Business Smart Hub 2, from setting it up to fixing problems? Connecting your BT Smart Hub 2 Connecting your BT Smart Hub and Ultrafast Smart Hub Connecting your BT Home Hub 4 and Hub 5 Connecting your BT Home Hub 3 Setting up a Hub 3 or Hub 4 with an Openreach modem If yours is a BT Smart Hub or Smart Hub 2 youll see a, If youve got BT Home Hub 4 or Hub 5, click on. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? on WPA-Auto - if you're having problems connecting older devices. How do I create a Port Forwarding rule on my Smart Hub? If you're still having trouble try our community forum. The Smart Hub 2 provides 7 antennas uniquely positioned to maximise power, the latest Wi-Fi technology, smart channel selection, smart scan and clever app-based services to help them set up and manage their . If there is already some text in the address bar. Fix Problems and faults Contact Chat, phone, or email Setting up BT Business Hub or router Guide to the BT Business Smart Hub 2 Guide to the BT Business Smart Hub The light on the front will change colours while your Hub sets itself up. Then click on Advanced Settings. How can I set up or change the admin password on my BT Hub? Enter your email address to subscribe to this blog and receive notifications of new posts by email. Also restart the computer/tablet/mobile youre using to access the Smart Hub Manager, in case theres a problem with the device rather than the router. Plug the broadband cable (grey ends) into your Hub and the other end into your master phone socket. >, How do I turn wireless on and off on the BT Hub? However, as soon as you try and do anything vaguely interesting, you will be prompted for your Hubs admin password. Then fill in the details for your Dynamic DNS service. >, Visit our welcome pages for help getting started with your new products and extras>, Connecting your BT Smart Hub and Ultrafast Smart Hub, Setting up a Hub 3 or Hub 4 with an Openreach modem. It's also easy to see the Hub Manager across all devices. Check that youre using a device that is connected to your BT broadband network. Then prompt your device to connect to the Hub. IP address If you've got fibre broadband and a Hub 3 or Hub 4, then you'll need to use an Openreach modem. Broadband & internet Setting up BT Business Hub or router Broadband & internet Search Popular Commonly asked questions Setting up Get up and running Using Making the most of . Announcements, Guides & Community Updates. If all else fails, give BTs Helpdesk a call on 0800 800 150. >, How do I see which of my BT Hub's wireless bands my device is connected to? Looking for tips on how to squeeze the best performance from it? They're on the back of your Hub. Unless you've previously changed it, you'll find the default password on your Hub settings card on the back of your Hub, Check to see if the game or application is listed in the "Game or Application" dropdown, If listed, select the relevant game or application and then select your device on your home network, To create a variant of a game or application that is already defined select, Select "Protocol" from the drop down and enter "Port range" and "Translate to" as appropriate for the rule you're adding, If there are multiple protocols/ranges for this rule repeat steps 4 and 5 as appropriate, Select the name chosen in step 3 in the "LH Game/Application" box and in "RH Device" box, Select "User defined IP address" and then manually enter the IP address. Press 'Enter'. Unless youve changed it beforehand, your Smart Hubs admin password is printed on a plastic card thats stored on the back of the router. How can I turn it on and off? For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? >, I have problems connecting 5GHz and dual band devices wirelessly to the BT Hub>, How do I split my BT Hub's SSID (wireless network name)? >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? The Big Tech Question is a joint venture between, switch off the hugely irritating Smart Setup. Whether yours is the latest BT Smart Hub 2, the BT Mini Hub or a BT Home Hub, its the wireless router whose job is to deliver reliable and fast broadband to all areas of your house, so you and your family can take full advantage of your superfast internet connection. 16-08-2022 Your browser either does not have JavaScript enabled or does not appear to support enough features of JavaScript to be used well on this site. We know its a clich but resetting works more often than youd think. If youre typing 192.168.1.254 into your web browser and youre getting a blank page or error message, there might be a problem with the Wi-Fi connection. 16h12. This table shows the main differences between them. I am grateful for that thought, I have not used a microsoft browser for years! Go back to: Here are some answers to help you How do you access the BT Smart Hub Manager? Message 1 of 24 Manually assigning IP addresses on Smart Hub 2 Hi there. Wireless This means when you search for your Hub in the list of wireless names on your device you'll only see one. Youll need the Admin Password for Hub Manager to make changes to the advanced settings. Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Different types of BT Hub Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. The master socket is the main socket for the phone line in your home. Switch off the router and switch it back on again. Maybe change the password, adjust the parental controls or switch off the hugely irritating Smart Setup. >, How can I set up or change the admin password on my BT Hub? The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. If it isn't blue, see connection troubleshooting below for help with connecting. 16h22. Your Hub is ready when the light turns steady blue. I cant seem to access this, please advise in simple terms how to access the BT Hub 0 Ratings 7 REPLIES Keith_Beddoe Distinguished Sage 24-04-2020 8h37 - edited 24-04-2020 8h39 2,257 Views Message 2 of 8 Re: Hub manager @coppinn Whats more, BT claims the wifi-signal from a Smart Hub is capable of reaching further than any router from their broadband competitors. Make sure that your computer is connected to the Smart Hub via Ethernet or . This Video Demonstrates how to assign Static IP address to a device connected to BT Hub 6 using the online the BT Smart Hub Manager. For security reasons you might want to change the admin password for your smart hub manager every now and again. Remember, if you've a Hub 4 and Fibre broadband then you'll need to set it up with the Openreach modem - see the instructions further down. Your hub is only accesible on your home LAN hence it is http and not https. The Smart Hub 2 is our most advanced router and comes with a combination of unique features to deliver fast speeds throughout the home. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. If you dont have a battery unit, unplug the modem. So if you're connecting a device that you'll be using around your premises, it's better to connect it to the 2.4GHz band. In order to get download speeds of 100Mbps and over, its important you use the supplied red Cat5e Ethernet cable, if you use another cable you may get slower speeds. We hear from frustrated BT broadband customers all the time who say that accessing the settings for their BT Smart Hub can be a real nightmare. Remember, if you've got Fibre broadband you'll need to set up your Hub with the Openreach modem - see the instructions further down. If its the first time youve used BT Hub Manager you will need to enter the admin password on the back of the broadband router. It may be your browser causing the issue do check in its settings or in your Antivirus program. You can configure your Hub to use Dynamic DNS. If you dont see the BT Hub Manager screen when you type 192.168.1.254 into your browser address bar: Ofcom Move Triggers Rollout of Superfast Openreach Fibre, Digitalisation & AI in 2021: What you need to know, 5 Hurdles Encountered During The Penetration Testing Process. Only change it if you're having connection problems with your device. >, How do I set up port forwarding on my BT Hub? You can then enter your password in the usual field to access BT Hub Manager. If you've still got problems, try our Broadband troubleshooter>. How do I set up port forwarding on my BT Hub. Once youre logged in youll see a button for Advanced Settings. If you've turned Separate Bands on, you'll be able to select the channel for each band. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. Well help you ease the pain and get you to a solution - fast! BT Home Hub 5 - Information and troubleshooting guide (for Fibre you install yourself). Alternatively choose your Hub from the dropdown to find out how to connect. Check the lights on your Hub:If you can't get online, check the colour of the light in front of your Hub. Alternatively choose your Hub from the dropdown to find out how to connect. Choose BT Access Control from the options. You can turn it on or off. >, How do I turn off BT Access Control for a device? You'll find it on the back of the Hub if you haven't updated it. Learn about the BT Hub Manager Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. Remember you need to save any changes you make. However, if the Wi-Fi has dropped out, you might not see the settings. For instance, you could change it from the default, which will be similar to BTBHub6-ABCD, to something more meaningful to you or your customers, like Tom's Caf'. BT Smart Hub and Ultrafast Smart Hub Type 192.168.1.254 in a web browser to open BT Hub Manager. If you've still got problems, try ourBroadband troubleshooter>, If you've got Complete Wi-Fi and need help connecting your Wi-Fi disc, see How do I set up Complete Wi-Fi? >, What is the Wireless mode feature on my BT Smart Hub? >, How do I turn off BT Access Control for a device? WPS First of all, you need to be at home using a device thats connected to your BT broadband hub. Where can I view the status of my Smart Hub? Instead the Smart Hub 2 connects to the Openreach modem (or ONT). Follow the instructions that automatically appear on the screen to change your password. How to open the Hub Manager Open a new web browser Type 192.168.1.254 into the address bar After you have entered the router's IP address in the address bar simply press the Enter key on your keyboard. Note: you'll need a Dynamic DNS service provider to use this feature. (Make sure you're connected to your home network.) >, How do I turn wireless on and off on the BT Hub? You want to fiddle with the settings of your BT Smart Hub. Unsurprisingly, we've called this gizmo Smart Scan. >, Where do I find the default admin password for my BT Hub? Sorry not much help really. Click Advanced Settings Click Wireless Enter the admin password. If you have it, unplug all your old broadband kit, including the old power plug, filters and Ethernet cables. Use an alternative browser; for example, if your first attempt was with Google Chrome, try using Firefox instead. Got a BT Business Smart Hub 1? How can I set up or change the admin password on my BT Hub? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Use your Hub Manager to get the best from your WiFi and manage settings: see all your connected devices; see your broadband performance; fix problems using help wizards; access advanced settings; change your WiFi password To open your Hub Manager: make sure your Hub Manager is connected to your computer; open your web browser on your device The BT Hub manager lets you make changes to your BT Hub settings so you can get the best out of your wi-fi and broadband. If your Hub doesnt have a red WAN port, you may have been sent the wrong Hub type. So my problem is nearly solved. Richard, I run Windows 11 and using Edge is fine. Here's how to set up a Hub 3. With previous ISP's routers and with previous purchased routers - such as the cracking ASUS range, you can manually assigned a static IP, and the router locks that down and ignores DHCP. Slide the two parts of the Hub's power plug together until they click into place. Wireless mode Instead the Home Hub 5 connects to the Openreach modem (or ONT). As it is only possible to connect to it within your LAN it is perfectly OK. 0 Ratings mintech Beginner on 07-06-2020 20h10 3,425 Views Message 4 of 6 Re: Smart Hub 2 manager settings Thanks . Security type Fibre customers: Many faults can be fixed by power cycling the Openreach modem turning it off and on again. Use the links to find out more about how you use the Hub Manager to change settings: What is Smart Setup on the BT Hub? If you want to make any changes to the hub settings, you'll need the admin password. Select Save to store your changes. For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? The red-ended Ethernet cable goes from the Port/LAN1 slot on the ONT to the red port marked WAN on the Smart Hub. Just need to find the bit of software that is trying to protect me from my hub which does not have a security certificate! 3. Learn how your comment data is processed. Note: it is Your Hub will be called something like BTHub6-ABCD. On BT Smart Hub and Smart Hub 2, click on System, then select Admin password. How do I connect my device to my BT Hub by Ethernet cable? The video below shows you how to set up your BT Smart Hub. And some questions nobody really wanted the answers to. 15h07. You'll need your Hub's wireless network name and password. BT hubs are the centrepiece of BT home broadband. Turning on this setting will mean your Hub has two separate bands, one for 2.4GHz and one for 5GHz. If you are using a VPN, say for homeworking, its possible you might need to set up port forwarding, but you will need to know the port range information from your IT department and most VPN clients should work on the hub without this being required. The easiest way to access the BT Smart Hub Manager is to type 192.168.1.254 into a web browser, or simply click on our link. >, How do I see which of my BT Hub's wireless bands my device is connected to? Click on the title and picture of your Hub to see links to all our help. When searching for your Hub on your device, you'll have to select which band to connect to. Make sure the Openreach modem is powered up, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. In the Home Network part of BT Hub Manager you will clearly see all the devices that are currently connected to your BT hub. >, For more advice on how to get the best from your BT Hub, visit Help for Hubs>, Or, if youve got one of our older Hubs why not buy our latest BT Smart Hub? If your device supports WPS, just press the WPS button on your Hub - it's a quick way to connect. Find help for all the recent models of the BT Hub - including the BT Smart Hub, 4G Mini Hub and the BT Home Hub 5, Hub 4 and Hub 3. If you've been activated, double check everything is connected properly before trying our connection troubleshooter>. That all sounds great, you say, but to make the most of your fancy superfast broadband internet connection you need to be able to access the BT Hub Manager. If you're not sure what the Hub 5 looks like, it's the one with the blue line across the front. It's now even easier to manage the Hub's settings and to get the best wi-fi set-up. If your router wasn't supplied by BT, you can check the instructions supplied with the equipment. How do I use my Smart Hub as a modem only? You can edit names and devices anytime you want. If this happens get in touch with us. Connect the power cable to your Hub, plug it in at the wall and switch the socket on. Depending on your socket type, you might need to use a filter. Type the following numbers into the address bar: Type 192.168.1.254 in a web browser to open BT Hub Manager. Modes 2 and 3 may connect you but they'll also reduce or disable some wireless features so your range and speed might take a hit to improve reliability. By default, your Smart Hub will have this switched off. Next, select the first device that you want to control and choose the days and times for which you want to set limits. Open a web browser Type 192.168.1.254 into the address bar (where you normally type the internet address; there's no need for www or http, just type the number directly into the address bar). 16-08-2022 How do you turn off wifi? Try connecting your device to the router with an ethernet cable instead of using wireless. Network Name Three Main Factors That Will Shape Software Testing in 2021, EE Top Up Guide For Pay As You Go Customers. You will need to check the documentation provided from the hardware manufacturer, software/service provider or contact your IT support to identify the port range, Select the protocol appropriate to the rule you are adding, and click, If you need to open multiple ports within your new rule you can, repeat the process for the new ports you want to add, Once you have finished adding - remember you need to save your changes. on Alongside the launch of our new BT Smart Hub 2, we've redesigned the Hub Manager. It's also easy to see the Hub Manager across all devices. on With BT Hub Manager you can restrict internet access from certain devices during particular time periods. He was once Deputy Editor of Mail Online and remains in therapy to this day. Then follow these simple instructions: You will be asked to enter a password. Give it a couple of minutes. Open a new web browser on a device connected to your Hub and type 192.168.1.254 in the address bar. We hope you wont have any problems with BT Hub Manager if your follow our guide but if you do we can suggest one or two solutions. The light on the front will change colours while your Hub sets itself up. Next, select the first device that you want to control and choose the days and times for which you want to set limits. View all small & medium business solutions, Cyber attacks don't come with friendly warnings, The Future is Now: insight for your business, Save time, manage your account, and check your services at your fingertips, Positioning your Smart Hub 2 to get the most from your wi-fi, Download the Business Smart Hub 2 user guide, Changing the wireless settings on Smart Hub 2, Restricting the wireless devices that can connect to your Smart Hub 2, Setting up IPv4/IPv6 DNS servers or dynamic DNS on Smart Hub 2, Controlling the time when devices can access the internet on Smart Hub 2, Creating a Port Forwarding rule on Smart Hub 2, Set up and assign multiple Static IP addresses on the Smart Hub 2, WAN port on Smart Hub 2 and using it for Ethernet, Getting started with your BT Business products (onboarding guide). My new Windows 11 laptop will not come up with a screen for the hub manager, either displaying a blank screen or occasionally shown raw HTML. Go to the Smart Hub 1 guide. Enter your BT hub admin password. This table shows the main differences between them Over the years, we've developed better and better Hubs (routers) for our customers as new technology has become available. This will open the Hub Manager, Enter the admin password. How to access the Smart Hub Manager The Hub Manager is where you can change or view your Hub's settings. >, Where do I find the default admin password for my BT Hub? No, it really is that simple. This will open the Hub Manager. You can change the wireless name of your Hub so it's easy to spot in the list of wireless networks that pops up when you're searching for a network on your device. If you're setting up the Hub yourself, we'll email or text you when your broadband is ready.
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