( may be Jan before its done) Before you switch energy supplier, check thebest and worst energy companies. So a more likely target could be British Gas servers where all the usage data is stored, either to sell it to criminals or the like. in May. Another feature the meter does have is a flashing LED which pulses a 1000 times for every kWh (or once for every Wh). More information about the G370 can be found here:http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/. The 'Phase 3' smart meter setup comprises of 4 components: According to the Landis+Gyr website the E470 is aligned to the UK Smart Metering Equipment Technical Specifications (SMETS). I'm an engineer developing the smart metering system used at British gas. If you have a British Gas Smart Meter Monitor, you can easily reset it by following these simple steps: If you have any problems resetting your monitor, you can contact British Gas customer service for help. Make sure you submit manual readings while the issue is ongoing to make sure your bills are accurate. Page 5 4 easy steps to install 3. If you have a Chameleon IHD see yourS1 IHD guideorS2 IHD guide. Despite the smart meter and the desktop display showing the feed in circuit option in the menu, it appears this will never be supported by BG. We often link to other websites, but we can't be responsible for their content. This should reset the connection and you will see the message: "your smart meter is now paired" on . Thanks again for the comment. Perhaps the solution for thedata problem is for British Gas to develop an API to allow customers to download their own data. Of particular interest to me is its support forZigBee Smart Energy Profile (SEP 1.1), it was my hope that I could buy a Zigbee gateway or USB receiever and I would then be able to start monitoring and logging my electricity usage on a computer. The IHD can apparently also be used by British Gas to send me messages (there is a little Mail Envelope Icon) but as of yet I have not seen any messaged other than the initial "Welcome to Smart Metering" message. The smart meters send it to the electric companies servers over a 3G connection. Thats more than 3.5 million meters, some of which will have lost their smart functions when they switched. I had smart meters fitted yesterday and it actually went quite smoothly apart from the installer had a bit of a problem registering the gas meter. However, if you're concerned that your bills are wrong, or your smart meter is showing an error message, contact your supplier. This should work with a fair number of energy providers. If youre planning to switch, check with your new supplier if this will happen to your meters. Soon after, I moved to EDF and because suppliers don't operate a universal standard with these meters EDF cannot remotely communicate with my meters. The monitor was saying there wasnt a gas meter connected. New tariffs that pay you for exporting solar electricity to the national grid require you to have a meter that can give half-hourly readings generally this will be a smart meter. With smart meters, it's possible for energy suppliers to switch your meter into prepayment mode remotely. Part 3 the story continues the neighbours). Hi All, I had the exact same system installed - Electric fitted August 2013, Gas December 2013. Consequently when my solar panel system is exporting more than I am consuming, the display shows the difference as net consumption. The gas meter (if applicable) links to the smart electricity meter which links to the DCC network. I am a data geek and love stats, I am therefore happy to have a digital device monitor my energy usage as long as I am permitted access to said data! Ive been able to adapt this to integrate this now into my Openhab setup via a simple python script. Can I also ask how you figured out all these API endpoints? Posted by Steve Rowe, on Mon 22 Jun 2020 11:54am. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. They wont stop your solar panels working and generating electricity and youll be able to tell your energy supplier exactly how many kilowatt hours (kWh) of electricity youre sending to the grid. Anyhow, a number of months later I am now here with a shiny new pair of meters! I am glad you found this blog of interest. As you say an export to CSV facility would be great. And of course its also incomplete since there are other security measures that you wouldnt know about! In fact, this access would give consumers confidence in their suppliers being transparent and open. Weve worked across the energy industry and with the Royal National Institute of Blind People (RNIB)to develop an accessible in-home display for customers who are blind or partially sighted.To find out more about the accessible in-home display and check if we are able to offer you one, please chat to one of our agentshere. Thank you for these useful links. Required fields are marked *. If youre concerned, check your latest statement, or in your energy companys app if you have it, to see whether your readings are marked as smart. we're giving 10m of support to those who are struggling with their energy bills. More information about the E470 can be found here:http://www.landisgyr.co.uk/product/landisgyr-e470-zigbee-smart-electricity-meter/. Get Smart and you could startsaving. Often, these issues resolve themselves within 24 to 48 hours. I think their design is such that these interfaces are non-contact in that no electrical contact is made between the meters and the monitoring device (i.e it is via light) making them safe for Gas [3]. But youll have to send meter readings to your energy firm again they'll stop being sent automatically. Seems pretty stable although only using the electricity readings at the moment. Note: As mentioned earlier your smart meter uploads data via the DCC to your energy provider. If they want to encourage us to use less energy then they need to work with others in the technology industry to make it happen. I spoke to British Gas, they would not supply a new TRIO to replace my old GEO. If so,try moving itcloser to the electricitysmartmeterand turn the device off and on again. It is deliberately designed so as not to be accessible by standard Zigbee systems like Smartthings. If youd like to join in, please sign in or register. British Gas documentation on the new IHD refers to the WIFI connection so I dont see why they should block it but Ill find out in a few weeks, I havent tried to run your app yet but Ive been trying to login to their API via Curl and all I can get back is 403 Forbidden. As well as being unable to read your smart meters, your new energy firm probably wont be able to send the pricing information about your new tariff to your in-home display. Hi, sorry I have missed your other post, I havent looked at this in a while as my trio isnt working properly. Once you have smart meters, youll find it easier to control the amount of energy you use by setting energy budgets which will help you lower your bills. If your IHD is asking for a PIN code it could be that the device is having connection issues. smart meters, broken down as follows: In 2022 we installed 905,852 smart meters, however 176,635 were replacement meters so do not count towards our target. 3 Ways to Connect Your Nintendo 3DS to a Monitor, 3 Ways to Hide Your Monitor When Youre Not Using It. Defining a HAN standard in SMETS 2 and the CHTS will provide the opportunity for suppliers and consumers to link devices to the smart metering equipment in the premises. My 2p, @Turribeach3 Thanks. Do cheap thermals keep you as warm as pricier ones? It should still show your gas and electricity use in real time, but the tariff information (and therefore what it thinks your energy is costing) may not be up to date. What did they do different ? DIGITAL SPY, PART OF THE HEARST UK ENTERTAINMENT NETWORK. I've just emailedcontact@smartdcc.co.uk, the Data Communications Company to ask how soon I will also be able to get at my data: The role of the DCC is to provide communication services between smart meters and the business systems of energy suppliers, network operators and other authorised service users. In theory, most of them should have been connected by the end of 2022. For now we can continue to useOEM, OWL etc. I think we need to put more pressure on British gas (and co) to open these so called smart meters up! The security around zigbeeaccess is pretty tight so suppliers can still keep you out by pretending that they do not have the wherewith to permit the gateway to connect. They may ask you to dismantle the cupboard or move other obstacles to reach the meter. Your energy supplier must give you seven days notice before it switches your smart meter to prepayment mode. Smart meters need to be able to connect via a wireless network to your in-home display so you can see how much energy youre using. Ask your question to our members - they have the experience you're looking for: Enter your username or e-mail address. Seven things to avoid when buying and using an electric heater, How to claim your EBSS energy discount vouchers if you have a prepayment meter, One simple way to adjust your boiler to lower your heating bill. Many industry and technical solutions respondents caveated their support for the HAN by stressing that issues around security and operability still needed to be finalised in the second version of SMETS to provide assurance that devices could be connected in a secure and consumer-friendly way. So you shouldn't need to take smart meter readings. The benefits of this are that in the event of a loss of Internet access it would still work, it potentially would provide faster response, and most importantly if the CAD maker stops providing their cloud service it would still work. Published: 15:47 EST, 17 August 2021 . They also must prove that your health would not be affected by the switch - for example they must check that you are not on the Priority Services Register or otherwise vulnerable. Apologiesthis is a bit late but are you still looking for trialists? The ZigBee smart energy profile requires this because the data being exchanged is quite sensitive and private. I had similar issues issues with that as well - the data package has to be { identity : USERNAME , password : PASSWORD}, I too am using openHAB. That's according to our survey in December 2022 of 8,668 people with smart meters. I see zero benefit of smart meters in the short, mid or long term if there is no HAN access. I'm very interested in hearing how you got yours sorted! The installation went smoothly, but I too am completelyunderwhelmed by the IHD. Apparently with no moving parts this new meter is certainly quieter than our old meter. British Gas have an APP called BG Live ( but is seems to have become defunct since the pilot) . If as is typical you have an in home LCD display referred to as an IHD - In Home Display it links via Zigbee to the smart electricity meter and if applicable via the fact the electricity meter is linked to the gas meter you can also get gas consumption data. Meanwhile I guess Ill just watch das binkenlights. Energy suppliers are targeted by UK government to install a specific amount of smart meters each year. To achieve this, the DCC will put in place the shared data and communications infrastructure necessary for smart meters to: Operate consistently for all consumers regardless of their energy supplier, Provide smart metering data to network operators in support of smart grids. A CAD (Consumer Access Device) would need to be allowed in, allowed to join the zigbee network in a secure way. This is only a risk if you have a first-generation smart meter - the issue has been cleared up for the roll-out of second generation, or SMETS2, meters. Second-generation smart meters should not lose their smart functions when you switch. Check if your in-home display has a flat battery or is unplugged. . By the end of the roll-out, 99.25% of Great Britain will be covered by the network these meters use. Derek I too have solar panels, so that is worrying. Hi John, The government's Department for Business, Energy and Industrial Strategy (BEIS) told us that all smart (SMETS) meters can measure energy consumed (imported) and exported back into the grid. Set budgets to help you stay in control or keep an eye on your spending in real time - just put your smart energy monitor where you can see it. We worked with Smart Energy GB, the smart meter consumer-information campaign, and spoke to energy firms to compile these tips. If your meter was faulty, an energy company can charge you retrospectively for the previous year if you have paid too little. Hi 2019 and still not able to access the data. Agreeing for your smart meter to send more regular meter readings should help the accuracy of your bills. 24-Inch Monitor Size: How Big Is a 24-Inch Monitor? jeremfg Thanks, indeed it looks like it is simply a case of having to wait patiently for the right commercial pressures to happen. But it doesnt change the end result In the current state, there is no way to tap on this network without BG providing the facility for compliant devices to be added on the HAN. Submitted by Sunshine (not verified) on Thu, 08/01/2015 - 16:47. I am a little disappointed that I can not use Zigbee to access my energy usage from the smart meters, especially considering this is one of the larger selling points of smart meters, I hope that this will be a future phase to British Gass plans. 1) The In-Home Display can't connect to the network in your home. Perhaos the way forward is to use the IEC 62056-21 (formerly IEC 1107) optical communications port in the same way as described here, http://openenergymonitor.blogspot.co.uk/2012/07/reading-watt-hour-data-from-elster.html, http://openenergymonitor.blogspot.co.uk/2012/08/reading-watt-hour-data-from-elster.html, and here Well ensure your home is ready and if were fitting both gas and electricity meters, itll take about two hours. If you had a faulty old meter, or did not submit meter readings and got estimated bills, you might find that your payments change. Suddenly burglars could be going around looking for houses where the electricity consumption has been flat so they know where to strike. Even though I have so called 'smart meters' I may have to revert back to older techniques (pulse counting, physically noting readings) to monitor my Electricity and Gas usage (which defeats the point!). Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Long URL to official documentation:( http://www.netbeheernederland.nl/DecosDocument/Download/%3FfileName%3Da- ), Hi Hertog, had chat session to BG, this time they hadnt clue what I was talking about But eventually agreed to send an Engineer to fit a new TRIO smart meter Which is where I started 2 weeks ago !!! This means that your smart meter will lose its smart functionally and work like a traditional standard meter. This may be because they use compatible technology or the same brand of meter or have agreements in place. I guess there is a remote pairing option and its part of the GB Companion Spec, but I would love to know if anyone has actually got a 3rd party device to pair. British Gas has just released a New smaller version of its Smart Energy Monitor for late 2019 / 2020. Even when the engineer was at my house, the pairing was triggered remotely via his handheld device. The gas meter was installed as promised on 22 Jan. Free delivery and returns on eligible orders. A 2017 study of a selection of smart meters available in Great Britain found that exposure to radio waves from smart meters is below guidelines set by the International Commission on Non-Ionizing Radiation Protection. They are covered by the Waste Electrical and Electronic Equipment recycling regulations (WEEE), which mean that energy suppliers should collect, recondition and reuse in-home displays as much as they can. Well-suited for smart travelers, Hyatt Place New Taipei City Xinzhuang delivers an unforgettable stay experience. Editor, Marcus Herbert. You may see these referred to as SMETS1 and SMETS2 respectively. ASK TONY: British Gas refused to believe our smart meter was broken - and has now saddled us with an energy bill for 753. It is still showing the previous owners value of usage for gas and electric. Hi . The hub, smart meters and IHD are all managed remotely and if any meter tampering is detected the meters can be switched off remotely. Press Menu/OK If you are changing to a new supplier, ask them whether they will be able to get automatic meter readings from your smart meter. today? Nearly a quarter of Which? If your meters are outside or far away from the display, ask your energy supplier for advice. I was also demanding British Gas install the latest 'Phase 3' smart meters which, as I understand it, are still really in teething stage, so, although annoying at the time, I do have to forgive them the delays. Very interested in the possibility of uploading readings data perhaps to iMeasure which I already use. Set an energy budget and yoursmart energy monitor will let you know if youre on track helping you to change habits and lower bills. You can also find your meter reading on your smart electricity meter and gas smart meter. Im not convinced the OWL monitors I am using are that accurate. re-activate BG smart meters. If you're eligible, we'll contact you directly, so you don't need to worry about applying for this new support. The display will show the current time and date. You shouldnt need to enter a PIN code as this would only be needed for removingthe device from the network. It's easy to use. My energy supplier isn't getting meter readings from my smart meter, My smart meter's in-home display is not working, My smart meter is not working after I switched supplier. If you have solar panels and are offered a smart meter, make sure your supplier is aware. We reveal some of the most common smart meter problems and concerns we've heard I would love to hear more about this gateway. Since writing the article above over a year ago I am still waiting patiently for British Gas to 'open their smart meters'. The communications hub will be required to support the linking of supplier-provided smart metering devices and of consumer access devices: these requirements will be defined in the CHTS. Thousands missing out on energy support: London, Scotland and South East have most unclaimed prepayment meter vouchers, One in five energy vouchers for November 2022 haven't been claimed, Revealed: the best energy companies for 2023, Smart Export Guarantee rates: the best and worst SEG tariffs for solar panel owners, Households are being paid to use less energy: here's how to take part, Energy firms must stop forcing energy customers onto prepayment meters, 29% of prepayment customers still haven't received energy support payments. There are promises of an iPhone app but even this will only get the stats from British Gas's servers (rather than directly from the meters in my house). That's why we follow the Smart Meter Installation Schedule (SMIS) which has been approved by OFGEM. Most connectivity problems should be resolved when all smart meters use the DCC wireless network, covering 99.25% of Great Britain. When it does happen it may open up a whole new area of industry as new range of consumer devices become available and start linking with other in home devices, thermostat, heating lighting etc. Find out if these tariffs are right for you in our guide to the Smart Export Guarantee explained. and so I would be interested to know which bit is incorrect for the future. I am a BG electric and gas customer with the same smart meters listed in this article. If there's any doubt that your home might not have coverage, make sure you get a pre-installation visit from your energy company to confirm whether a smart meter will work at your property. This advice relates to the Pipit IHD. Good to hear back from you. http://www.landisgyr.co.uk/product/landisgyr-e470-zigbee-smart-electricity-meter, http://www.landisgyr.co.uk/product/g370-zigbee-smart-ultrasonic-gas-meter/, http://www.landisgyr.co.uk/product/landisgyr-p450-ecometer/, http://www.britishgas.co.uk/content/dam/british-gas/documents/ph3-QuickUserGuide_printversion.pdf, http://trilliantinc.com/library-files/datasheets/ds_Communications_Hub.pdf, rebooted and now data is screwed (timeseries). Our performance against target can be broken down as follows: 1. This was certainly not an easy process and, despite constant bombardment of TV adverts on television from British Gas about how smart meters are the latest and greatest thing, you would not believe the hoops I had to jump through to get them installed, and, even after finally getting agreement to have them installed, it then took a number of months to get an installation date followed by another age between the Electricity and Gas meters due to a problem following the install of the Electricity Meter where there was an "issue with communication with the Head End" which meant the engineer was forced to abort progressing with the install of the Gas Meter and the remainder of the work had to be rescheduled to a later date 4 months later! This special Zigbee network is referred to as the HAN - Home Area Network. I have the standard BG Smart Meter setup as well as my PV meter. Hi, I have moved house and I want to read the meter but I have no pin, how do I get a new pin and get the meter brought up to date? I am going to see if I can get on this trial. Energy firm, British Gas, documents the installation of a . This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. Press and hold the reset button for about 10 seconds. The IHD can't connect properly to the network in your home. If so, try moving it closer to the electricity smart meter and turn the device off and on again. On the back on the unit is a badge saying "Zigbee Certified Product" again giving me hope that Zigbee is becoming more mainstream. Having said that the current setup is by no means unbreakable so we will have to see how long it lasts.
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