Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Each day, the company handles over 1,900 flights, moves over 8,500 tons of cargo, books over 16,000 hotel stays, and uplifts over 320,000 meals. Assure the interviewer that you see long-term career potential with Dnata. My example of performance improvement was what they needed to make some changes. M.Roxas Highway
Help the interviewer to see that you would fit well with the characters present at Dnata.Give the interviewer an example of a time when you have worked with a range of personalities. When I am under pressure on the job, I focus on the task at hand and make sure not to get distracted. Amongst other general interview questions, I was tested on what do acronyms stand for. Dnata interview details: 86 interview questions and 64 interview reviews posted anonymously by Dnata interview candidates. No one quite knew where to start or who should start it, so I took the initiative to volunteer and led my co-workers. This example could come from a previous work situation, your post-secondary experience, or even a volunteer opportunity. Anonymous Interview Candidate in Manchester, England, I applied through a recruiter. Dubai
Offering ground handling, cargo, travel, and flight catering services in 35 countries across six continents, dnata is a trusted partner for over 300 airline customers around the world. How you answer this question will reveal to the interviewer a lot about your personality and willingness to get along with others in a collaborative, team-based environment. I submitted my application through email. I have been in the industry 7+ years. {%selectedMarker.postalCode%}, Tel:{%selectedMarker.telephone%}
My co-worker wanted to go home, and he suggested that I lie about our count. Briefly share with the interviewer how you stay up to date on current events related to Dnata. I was asked did I google it? We completed the project three days ahead of schedule. First you will have an assessment test which is basically you need tackle the time limit. Find additional company focused interview questions by practicing from one of our industry sets. One shouldn't go without having a geographical knowledge, GDS Commands and codes of airline, city, currency, and countries locations. There are many options for communication software and messaging applications. You have won multiple industry awards which tells me that you are an innovative and growth-minded organization. We do not claim our questions will be asked in any interview you may have. {%selectedMarker.country%}
Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. "I understand that you have a variety of competitors; however, I am most interested in working for Dnata because of your strong interest in client service, and employee safety. I worked very hard! There were a few key takeaways from this experience. . The recruitment coordinator immediately called for an initial interview after passing the paper screening. excuses voor het ongemak. I found that I could redirect her to work by giving a quick reply and then asking her a pointed work question, which would get her back on task. Sheikh Zayed Road
las molestias. 5 Dnata Customer Service Agent interview questions and 5 interview reviews. Once You Subscribed, Don't Forget To Verify It From Your Email Address. "For the past four years I have been working with ABC, in the private sector. Last year I was given the opportunity to take a course in A and another in B. I learned how to concentrate through chatter or disruption better than before, and I perfected my skills at refocusing someone else to the task at hand.". Rather, I make a simple plan of which tasks are a high priority and which tasks are a lower priority. The first interview at dnata. Assure the interviewer that you can handle these types of difficulties with professionalism and poise. )- Exhale. Candidates applying for GHA had the quickest hiring process (on average 1 day), whereas Baggage Handler roles had the slowest hiring process (on average 14 days). We will get enough time to answer the question and no need to be hurry. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I wanted her to stay and enjoy her employment with us, so I took the responsibility of ensuring she was settling in well. First, we get everyone off to a common start. It shows that I can take the lead on a project without having my hand held.". At this moment, if I could choose any course to take, I would pick XYZ. Working for Dnata is generally fine, management isn't overbearing and in fact a little distant. A waste of my time! - What is the company's primary goal for this position in the next 12 months? Contact us here. Day went from 9am till 3pm, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Learning how to respond when given a performance review or negative feedback is essential. Perhaps they have multiple departments or locations. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. This site uses cookies. "Thank you for asking - I do have a few questions. Aydanos a proteger Glassdoor y demustranos que eres una persona real. I was also processed for final interview. Ethical dilemmas in the workplace will come up from time to time. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Si continas viendo este mensaje, Therefore, any date prior to 2019 might not be accurate. Check out the company website, and any online reviews, to find a common theme that makes Dnata stand out from their competitors. In addition to all of this, I see that Dnata puts an important focus on carbon footprint. I was asked what does JSON stand for and got the first two letters (what is this school)? naar message, please email ", "My current company does not utilize any team-based messaging applications, but I am familiar with the team and project-based management programs such as Trello and Wrike.". This question challenges you to think about how you act as a leader in your daily life. ", "I am someone who alternates back and forth with the right/left brain, but I will always consider myself a very creative person. I took her out for lunch and talked to her a bit about the workplace culture and semantics surrounding the various departments. ". pour nous faire part du problme. "I do consider myself to be a creative individual. Report any irregularity or service shortfall to the senior management on duty to enable service recovery and appropriate corrective action to be taken. You have a few leadership opportunities posted online. Would you mind sharing with me your favorite source for transportation-related news?". and Terms of Service apply. We will get enough time to answer the question and no need to be hurry. I was top of my class, and working full time. "I do feel that I am a personable individual, but I won't always be everyone's cup of tea. I feel that this role with Dnata is a perfect next step in my career right now, but I also see room for future career growth here. Some roles require one or more of the . how do you handle your stress in a difficult time? What is the interview process like at Dnata? Interviewer asked me about 7-8 questions and I got the offer next week after the interview. Once you have highlighted the bulk of your experience, you can discuss some of your favorite projects or areas of interest. The topics included energy efficiency and recycling.". ", "Yes, I have been asked to lie on the job before. Philippines, {%selectedMarker.primaryContact%}
Ci The timely and efficient service provided should be in accordance to the agreed Standard Operating Procedures as well as safety and security standards set by International Civil Aviation Organisation (ICAO) and Local Airport Authorities. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Being able to problem solve and think outside the box when it comes to changing situations is a valuable skill set. 1.Technical 2 technical 3 managerial 4 hr thats it , - quipe de rh sympa et l'coute, mais lent l'heure de traiter des documents en general. Be prepared with specific examples from a recent news story or client reviews. If I could take any related coursework, I would choose to learn more about transportation systems for public travel. My experience was great during the interview session. Here are some sample questions: - When would you like to have this position filled? The interview process at DNATA is long and strenuous as there are many preliminary rounds. I would have participated more in external company events. Our team started to complete most of the tasks when it came to group projects. Description of the Company (History, work style, salary etc) Talked one to one in the office Question was introduce myself, currently job role, What is good customer service, I applied online. Assure the interviewer that you are most willing to comply with any form of background check they require. dnata International Airport Operations
The worst way to answer this question would be to say 'I didn't have the power to change anything in the organization, so I quit.' The interviewer wants to know that you can handle the workload required of you in this position and that you will not become overwhelmed if/when workloads unexpectedly increase. - How long has this role been vacant? Si continas recibiendo este mensaje, infrmanos del problema Ensure all equipment used at the designated work location is in good working order and report any maintenance requirements to the senior management on duty. Onboarding new employees is an expensive and time-consuming endeavor for any employer. Think about what bothered you about this person and how you were affected by their behavior. 1.Technical 2 technical 3 managerial 3 round of interview. As a dynamic leader I can ensure that the organization is benefiting from my presence and, at the same time, I can lead my team by example. Sorry I couldn't remember the acronym for one! This question is not an opportunity to complain about your previous job or company! However we know that its what we do afterwards that makes all the difference to them achieving their full potential. Everyone has something to offer using their unique qualities.". Timezone:{%selectedMarker.timeZone%}
However, being a dynamic leader can make you a proponent for change in the organization. focused in Specialized Sales, Merchandising and Marketing Operations. With that said, I can certainly work in an unpredictable environment from time to time. I do this to ensure that the more complicated parts of my projects are taken care of right away. Were you asked to take on a particular task, project, or responsibility that gave you a strong sense of enjoyment? Ops round was very interesting with lot of questions about GDS, airline codes, capitals etc. Read more interview questions at dnata. Customer Service Agent salaries at Dnata can range from 12,143 - 25,205 per year. Be the first to find this interview helpful, - Dallas-Fort Worth, TX, United States Area, All Qa realated question manual test cases, Its all about situation. Your company is forward-thinking and progressive. Please help us protect Glassdoor by verifying that you're a The recruitment coordinator immediately called for an initial interview after passing the paper screening. Discuss any coursework that you would like to take and be sure to mention any continued education opportunities that you have recently taken if any. In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. It's great to see their excitement for what's to come, and their passion for the industry. ", "I have many accomplishments of which I am proud. I applied online. "I prefer working in a more predictable environment because I can be more effective in my tasks. This approach will show the interviewer that you are open to coaching and willing to expand your knowledge to make yourself the perfect fit for Dnata. To help you prepare for a Dnata job interview, here are 31 interview questions and answer examples. I feel that this particular position would take my career exactly where it should be. With that said, I love to learn about new resources. Glassdoor users rated their interview experience at. The next question was what does API stand for, which I gave the answer. dnata is one of the worlds largest air services providers. Interviewed through hireview app. dnata Job Description: To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. P.O Box 522, Flight Catering
Customer Service Agent (5) Travel Consultant (4) Customer Service Representative (4) Software Engineer (2) Baggage Handler (2) Auxiliar De Rampa (2) Corporate Travel Consultant (1) Contracts Administrator (1) Passenger Services Agent (1) Intern (1) Airport Customer Service (1) Senior Software Engineer (1) The interviewer would like to see that you proactively go after what you want and that you will act as a positive change-agent when you see room for improvement in the workplace. Get Daily Job Alerts Straight in Your Inbox By Submitting Your Name and Email ID Below. It's important to be able to professionally give and receive feedback.". "We recently had a big project within our work center. I interviewed at Dnata (Bangalore) in Jul 2022, Aptitude test in first round and face to face in second round interview was easy second round tjey will test our communication. I interviewed at Dnata (Manila, Manila) in Nov 2022. "The bulk of my industry related education has been on the job training. ", "I have been meticulous when paving my career path. Dubai
Often we will leave the tasks that we don't like for last in the act of procrastination.
If you have an expense account or resource allowance, it is very respectful to the company to be as thoughtful with that allowance as possible. Aydanos a proteger Glassdoor verificando que eres una persona real. Are you someone who can handle stress on the job? Maybe you gave them confidence in their strengths by encouraging them, or perhaps you offered some helpful hints. Hours:{%selectedMarker.openingHours%}. ", Be sure to check out our other company interview question sets, This company typically hires for the following careers, use these career-focused practice sets to help you win your interview. Just yesterday I headed up the installation of a new software module. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. ", "That is a great question, and I appreciate that you consider continued education options for your employees. Se continui a visualizzare - collgues de tout type comme par tout. {%selectedMarker.addressLocality%}
para nos informar sobre o problema. enviando un correo electrnico a Dates shown above are approximate. This was disgusting behavior from an interviewer to question my integrity. I interviewed at Dnata (Manchester, England) in Oct 2022. Si vous continuez voir ce The process took 3 days. The typical Dnata Customer Service Agent salary is 16,026 per year. Answered August 18, 2017 - Customer Service Agent (Current Employee) - Jebel Ali Airport . Working for Dnata gets you recognised and other companies want to grab you. "Even though it can be difficult to hear criticism, I always pause before I respond and take time to think about it first. Nous sommes dsols pour la gne occasionne. los inconvenientes que esto te pueda causar. The process took 4 weeks. Generate a list of pending requests from DMIS to analyse advance work load profile. Close your answer by asking the interviewer if they would like to see you take a particular course. 1 Dnata Pax Service Agent interview questions and 1 interview reviews. Privacy Policy
To provide a consistent quality service to the customers at any designated area to all passengers at any designated area (check-in; gates; transfer desk; special handling and FMU) that is consistent with Dnata?s high service standards. There are also a couple of blogs that I follow including Transport Data and Transport Now. Dubai
Overall, I would say that my greatest work accomplishment is the positive reputation that I have in this industry.". Interviews for Top Jobs at Dnata. "I have used a variety of team-based messaging applications. The interviewer would like to confirm that you have a genuine interest in transportation infrastructure. I interviewed at Dnata in Feb 2023. I was also processed for final interview. Airport Customer Service Interview. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Talk about your education experience and be sure to highlight any areas of excellence. You will be given certain situation and how will you over come and the outcome, An example of a difficult situation you fixed, tell me about yourself expectations in the workplace. All of this makes you stand out from your competitors.". Showing interest in gaining new skills through continued education will allow the interviewer to see you as an engaged and growth-minded candidate. "Workplace health and safety are critical topics to me. My boss did notice an improvement in my performance, so I formally suggested that the company pay for every employee to take one course per year. Every new dnata employee, regardless of location or company, receives consistent training on their first day. Avoid taking this as an opportunity to complain about someone; instead, view it as an opportunity to showcase your ability to deal with difficult people while maintaining your productivity. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie In that interview you will have a 60 multiple choice questions which is mainly about grammar then you will have 6 situational type questions then you will have to play 2 games, Interview first then multiple tests online based on numbers and shapes, games included English test was also included A last interview with hiring manager which led to an offer letter, Anonymous Interview Candidate in Bangalore, I applied through college or university. We do this by creating interview questions that we think you might be asked. "I completed my Engineering degree in 2011 from University of Florida. Be sure to include capabilities that will potentially benefit this potential new employer. enva un correo electrnico a Where do you see yourself growing within Dnata? Career progression can be a touchy subject, especially if you feel that your career hasn't progressed as well as you would have liked. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. The biggest skill that I gained was my ability to multi-task as I worked the dual role of employee and student. Anonymous Interview Candidate in Dubai . 2 + years experience in a Customer Service role. Talk to the interviewer about your career progression and what you would like to see in the future. After you pass that portion, you will be asked to remain seated. In a previous role, our inventory count was off. malheureusement, ambiance toxique en general, focus: l'argent, I applied through other source. Be enthusiastic when you discuss your long-term career plans! United Arab Emirates
Fill out a form. Discuss your preferences with the interviewer. I am self-driven and have no problem taking the initiative to get the job done. Our interview questions and answers do not represent any organization, school, or company on our site. This training includes topics on transportation management, government policy and workplace safety.". ", "I greatly appreciate constructive feedback. {%selectedMarker.addressRegion%}
Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Be prepared with specific examples from a recent news story or client reviews. - Is this a replacement search or a newly created role? Maybe they were unmotivated or preoccupied with their personal life. Ask me what a JSON or API is and I will tell you exactly what it is. Are you able to be productive in any environment? "My current work situation is quite independent; however, I do volunteer on a weekly basis at the local homeless shelter. The you ill have a hirevue interview. There is a chance that much of the information you are going to access could be confidential and you may be assisting with the transport of dangerous goods. Free interview details posted anonymously by Dnata interview candidates. Able to work under pressure, and possess good problem-solving and communication skills. Read our Terms of Use for more information. Get More Information About Our Dnata Interview Questions. This success showed me that I could dedicate myself to my career, and reach the goals that I set for myself. The last thing an interviewer wants to hear is a list of items you could have found the answers to from merely watching a video on their company site! However, we take things well beyond that initial induction. Answer dates might appear two to three weeks before they were published. ", "Here are some transferable skills that you may have acquired along the way:- Leading a team - Intricate problem solving - Particular software experience - Organizational training - Time management - Self-motivation - Listening skills- Written communication - Verbal communication - Giving presentations - Training new hires - Hiring or on-boarding- Research". Are you the individual who prefers to know what the routine will be, or do you thrive on the challenge and excitement of unpredictability? I say this because I like to spend my time selling and hitting targets so anything to do with documentation during business hours - I feel takes away from my business development tasks. I have three years' experience in public transport and four years' experience in private transportation. That experience was also helpful because it taught me a lot about process and navigating the red tape associated with government projects. My criminal record is clean as is my drivers' abstract. Most frequently, I read Pavement Publications. "I have never been told to lie to a fellow employee or supervisor on the job. If hired at Dnata you can be assured that I would exceed your safety expectations. Are there particular types of situations that you find distracting? We are proud that our reputation attracts talented and motivated people. para informarnos de que tienes problemas. Experienced and skillful Inbound Customer Service Agent providing high quality service to callers, working address and meet all needs. Discuss the importance of safety, and what it means to you. For that reason, I believe that it's the most important factor to consider when building a team, and creating workplace policy.". "Overall, my career has progressed a touch slower than I would have liked. Why do you specifically want to work for Dnata? If you continue to see this A hiring manager is going to want to know that they are hiring a change agent for their organization vs. a friend for their employees. We should prepare about our self very well. "I handle stress very well, and when you call my references, they will attest to this fact. All interview questions are created by MockQuestions.com and are not official interview questions for any organization listed on MockQuestions.com. ", "Here are some suggestions on how to handle a large workload:- List your tasks and prioritize them- Think of which tasks add to the company's bottom line, and start there (Closest to the money! The process took 1 week. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test. This position with Dnata will be a perfect compliment to both my short and long-term career plan.". The hiring process at Dnata takes an average of 8 days when considering 7 user submitted interviews across all job titles. I do understand the importance of it, though. ", "I am looking for a long-term career opportunity within the transportation industry. This experience has broadened my exposure a huge range of individuals. ", "If I had to choose, I would rather be a dynamic leader. 1.Technical 2 technical 3 managerial 3 round of interview. Answered June 25, 2017 - MAINTENANCE TECHNICIAN (Current Employee) - Dubai. Vocational or Diploma (12+2 or equivalent) desirable but not required. Shared on 18 May 2022 - passenger service agent - Melbourne VIC. This year I wrote a new procedure manual dedicated strictly to cost savings efforts. I have interviewed for years and been interviewed never felt like I was in school with quizzes that bare no relevance to the role. The dnata way We strike a balance between doing things our way - leading to service consistency - and encouraging our people to use their initiative to find new and imaginative ways to solve our customers' challenges. Even if I had googled it or had a sticky note on my PC is this not allowed, I wasn't informed I was in a closed book test.
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