display: block; We handle a wide variety of cargo. These days will be countable days within the free time period for detention. So if you make appointments too fast you will get a message that you have exceeded the limit and must wait 10 minutes before making another appointment. With an APMTerminals.com account you can: An APMTerminals.com account enables you to save containers to your Container Watchlist, set daily Watchlist email notifications, and subscribe for Terminal Alerts. APPOINTMENTS ARE REQUIRED FOR ALL GATE MOVES. Prevents unauthorised use of login credentials or access of system. ATTN: MyEvergreen Returns *excluding Newark/Miami excludes APM Terminal in Port Elizabeth New Jersey, PNCT (Port Newark Container Terminal), Global Terminal Jersey City, Maher Newark Terminal, Global Container Terminal, Bayonne, New Jersey and Howland Hook, Staten Island, New York), Miami, Florida. Each appointment therefore is valid for two hours when including grace periods. Limited same day appointments will be available for certain transactions, however not all transactions will be guaranteed. Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Stores Boolean values to check whether website must be animated. Please enable scripts and reload this page. You may be trying to access this site from a secured browser on the server. 2400 Elliham Ave, Bldg D We rely on your consent for placing on your browser cookies which may collect personal data about you. Enter your email address and Password below. Weekly summary of key operational news, new features to assist customers, key metrics such as projected gate volumes, and vessel schedule. Reefer demurrage includes plug-in/electricity charges. Email us : atl@evergreen-shipping.us Return to top Dallas Sales Offices Tollway Plaza I 16000 North Dallas Parkway, Suite 400 Dallas , TX 75248 Tel : (972) 246-2271 Fax : (972) 246-5503 Email us : dlsbiz@evergreen-shipping.us Return to top Houston Sales Offices 6575 West Loop South Suite 640 Bellaire , Texas 77401 Tel : (713) 661-8884 Free time: Working Days ACL Halifax: email halifaximport (at)aclcargo.com APL: https://apps.usa.cma-cgm.com/econtainer/apl.php CMA-CGM: http://apps.usa.cma-cgm.com/econtainer COSCO: https://sites.google.com/view/coscoshippinglinesna/emptyreturns Please enter container IDs (Maximum 10 Entries). Please note that personalized items, food and live plants are nonreturnable. Contact us and we will respond within the next two working days. | Press submit when you are done. APM Terminals offers seamless, cost-effective and reliable container weighing solution that will save you both time and money. **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. Get updates on terminal schedules and other notices. Advisory to Clients ( Covid - 19 Pandemic Surge Recurrence ) Effective January 10, 2022. Newark - first 6:00 AM following container discharge Non-operating reefer (NOR) is considered as Dry Container. 2018 ZIM Integrated Shipping Services Ltd. | All rights reserved. Apmterminals.com is using functional, analytical and tracking cookies to give you an optimal experience. Please check your emails if you have not yet activated your account. For details how to extend your DnD Free time at destination, click. If, for any reason, you are not 100% satisfied with one of our products, please return it for a refund within 90 days. Empty Return Appointment Creation Rule Reminders: * There will be a limit to the amount of empty in appointments you can make in a 10 minute period . Allows customers to track cargo , check sailing schedules, make bookings, and more. This domain is owned by Doubleclick (Google). Please email tiwyard@everport-terminals.com if you have any questions or. Please do not arrive without an appointment. An APM Terminals account is also required to manage Truck Appointments or Additional Service Requests at some terminals. text-decoration: none; If you have not, or just want to be sure, you can search the list we . As a standard, our returns policy is the following: No unauthorized returns will be accepted. Shipper's own containers (SOC) are not subject to detention and are subject to demurrage at some locations. Since its establishment on 1 September 1968, Evergreen Marine Corp (EMC) has secured its place in shipping history. <atitlt="print screen" alt="print screen" onclick="window.print();"target=" _blank" Style=cursor:pointer;">print button } Returns of standard cartons received 30 to 90 days after shipment are subject to a 50% handling fee. Adopted in May 2007, Evergreen Line is the common trading name for the Evergreen Group's container shipping companies that comprise Evergreen Marine Corp. (Taiwan) Ltd. , Italia Marittima S.p.A., Evergreen Marine (UK) Ltd., Evergreen Marine (Hong Kong) Ltd., Evergreen Marine (Singapore) Pte Ltd., and Evergreen Marine (Asia) Ptd Ltd. Please email tiwyard@everport-terminals.com if you have any questions or issues regarding the appointment system. Related Articles. If you do not see your Lines listed, please send an email to Lynxsupport@poha.com and specify your Shipping Line and Terminal. of the UIIA. Shipping Line Contacts Status , Choose the Place of Delivery (POD) of your shipment. However not all transactions will be guaranteed. Below is a listing of participating Equipment Providers in the UIIA that have provided their pre-designated satellite return locations in accordance with Section E.1.b. Maersk Spot now also includes extendable Free time options. Keeps user information for session identifier after the user has logged in. deliveries. Appointments for the day will be spread throughout the shifts. Registration required for some services. } CLICK HERE To receive alerts via email or SMS as they develop, please sign up for Terminal Alerts. Reefers with nosemount gensets will need to arrive prior to 15:00 or will be subject to possibly being rejected due to the additional time needed to remove the nosemount. Where do I return my empty container? The eContainer application will advise where to return an empty container in a given metropolitan location. Remembers if the user accepts or rejects the Cookies Notice. Each appointment therefore is valid for two hours when including grace periods. Simply enter your chassis, container or booking number to print a copy. 2/27 (https://bit.ly/3IGNRwz) This cookie is used as a unique identifier to track viewing of videos. Your online behaviour could be followed by these third parties. Customer Service: customerservice-tiw@abpiusa.com, CMACGM 877-556-6308 APL 800-999-7733, COSCO 866-830-2550 OOCL 630-645-9120, Yard & Gate: 253-287-4106 or 253-287-4114. At NWK locations, we have a separate SOC DMR rate and a Tank DMR rate. By using eContainer, available 24/7 for your convenience, you will have no need to contact a local ZIM office, saving you time and procedures. Ends on the day that the empty container is gated-in at the agreed port or terminal. width: 100% Partial day closures are considered as a full working day and count towards free time. Import Empty Return Inquiry: (For multiple containers search, please separate by space or changing line.) Please email tiwyard@everport-terminals.comif you have any questions or issues regarding the appointment system. Email Address. text-align: right; Modified on: Thu, Aug 30, 2018 at 11:23 AM. Pacific Maritime Association Affix your shipping label to the package, making sure no other tracking labels are showing. ZIM operates a modern fleet and anetwork of shipping linesoffering cargo transportation services on all major global trade routes, supported by thecompany's local officesand representatives around the world. Pack your return securely, in the original package if possible. Empty dry containers will be released against bookingsand full dry exports will be accepted 7 working days prior to vessel arrival. .eg-eyebrow { In addition, for CY deliveries at rail ramps collecting storage according to the ramps terms and conditions, demurrage will be assessed by Maersk for equipment use only after the free time as indicated below. Maher Terminals Customer Service Package background: #107661; **Disclaimer: The Empty Return Instructions published by the terminals in eModal are provided as general information for the public, as provided by the ocean carriers. *During the limited gate Import out appointments will not be available*, Please contact: tiwyard@everport-terminals.com or customerservice-tiw@abpiusa.com for details, Appointments are now required at Pierce County Terminal. .eg-eyebrow a { After 90 days, there are no returns.Mini and Micro Paks may not be returned. however not all transactions will be guaranteed. Specifically for the below dispute types, please include the following: Disputes due to inability to secure a terminal appointment to pickup equipment: A screenshot indicating no appointments were available for each day of the freetime period and up to day of pickup. Gate Opening Hours We hope you love what you ordered. Under a port development authority, the NWSA manages the container, breakbulk, auto and some bulk terminals in Seattle and Tacoma. Country: United States For store-door move only consignees may at their own discretion notify the carrier when the container is empty and available for pick-up from the consignee's designated delivery facility. Invoiced: Per container, per calendar day, per container type The eContainer application will advise where to return an empty container in a given metropolitan location. When your package is ready do one of the following: For the U.S. Here is how to check the appointed depot information for empty container return. Baltimore - first 8:00 AM following vessel departure } The queue lot will be open during this time to allow truckers to park and create an appointment. .eg-eyebrow-left { Refunds are in the Hover your cursor over the Terminal to see their Shift Definitions. Westwood Shipping Lines Bunker Charge (BC) and Inland Fuel Surcharge (IFS), effective April 1, 2023, through June 30, 2023 The main business activity is: Doubleclick is Googles real time bidding advertising exchange. Please note the below provides a general overview of our import demurrage and detention practices in the U.S. For complete details please refer to our tariff here. Sticky session ID used in load balancers. Such screenshots must be taken between 6:00 a.m.-12:00pm (noon) the day before the Waiver Date and between 6:00a.m. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. At CY Rail Facilities working days are defined as Monday through Saturday. Shop our 'Positively Playful' collections! Schedule both Import and Export Appointments simultaneously, Overview of containers currently being accepted and dispatched, Save containers to a Watchlist and set up email notifications, Manage Truck Appointments (specific terminals), Request additional services (specific terminals). Container : 60 containers max. Cosco, Evergreen, Hamburg Sud, Maersk, MSC, Safmarine, Sealand, Hyundai Always verify your empty return location with the shipping line ACL, APL, CMA-CGM, Hapag Lloyd, Evergreen, Marfret, ONE Line, OOCL, Transfar, US Lines (ANL), Yang Ming, Zim Lines DAILY CHASSIS / EMPTY ACCEPTANCE CONTAINER TERMINALS CHASSIS POOLS Do not park on SR 509. PORT ANNOUNCEMENT : LIVE REEFER TABS SLOTS - 06/21/2022. Terms & Conditions, PierPASS Empty Return Instructions Keep Motor Carriers up to date on empty return activities Using the eModal Empty Return Instructions (ERI) module, Ocean Carriers & Terminal Operators can update their specific return instructions for Motor Carriers. Los Angeles - first 3:00 AM following container discharge Shipping Line options will appear as you type. Collects IP address of visitors, date/time of visits and visit time. REMINDER - Temporary bare chassis outgate on Tripoli St. will close on Mon. All free flow piles must be picked up within 3 days of discharge. Country: United States Direction: Import Expiry Date: Until further notice Free time: Working Days Currency: USD Invoiced: Per container, per calendar day, per container type Application: The free time & charges applied will be those in place on the origin price calculation date (PCD) Please note the below provides a general overview of our import demurrage and detention practices in the U.S. Over 100 warehouse facilities operate within 15 miles of port facilities offering a variety of services for handling transload cargo. then select the "region" for notification. Notifications must be sent via the website. in Buffalo, New York, Los Angeles, California or Erie, Pennsylvania. We do not accept C.O.D. For Evergreen export reefer container mounted on an Evergreen genset chassis: If not delivering to ETS, have the terminal flip reefer and return genset chassis back to Everport. No parts may be returned without a Return Authorization Number issued by Caplugs Customer Service Representative But in case you don'tperhaps it's not what you were expecting or the style just isn't youwe will issue you a quick refund. The tags are re-editable. For Shippers own containers (SOC) at non NWK locations, we have a single SOC DMR rate (no matter cntr/cargo type). The tags are re-editable. Import Refrigerated Cargo - CY Deliveries - Price Increase. Expiry Date: Until further notice OOCL, APL and CMA containers use TRAC or trucker-owned chassis only. Third party cookie set by Microsoft SharePoint which remembers whether the window is in full screen mode. For more information on the limited gate please reach out to EBPI customer service at (385)777-5522 or e-mail at customerservice-tiw@ebpiusa.com. Greer, SC and Front Royal,VA) free time and demurrage charges are according to Maersks tariff levels for ocean terminals. example: YMLU8990900) in the box below to get . If your item is defective, you have one year from the date of purchase to return it. Our team is here to help deliver best-in-class service to our customers. Items must contain all original product packaging, tags and accessories or a 10% restocking fee may be charged. Your user specific instructions are to be followed and supersede any instructions published here. Appointments will be for one-hour slots with 30-minute grace periods on each end of the hour. width: 20%; Philadelphia - first 8:00 AM following vessel departure Look up rates for new shipments and inland tariffs. Please search the Empty Container Return Exceptions list to locate your empty container delivery location. Note that SPOT terms are those accepted at the time the booking is confirmed and are not necessarily aligned with the standard tariff. } Since those early days, it has not only survived, but positively thrived on hard-work and perseverance, until today it boasts a fleet of over 160 container vessels. The information is not intended to replace any user specific ocean carrier assigned instructions you may have received relating to your container instructions and documents. Feel the love in the air with vibrant flags, Celebrate spring with sweet tabletop dcor, Spruce up any space with textural pillows, Sip in style with chic barware accessories. Empty Returns SFCT is receiving empty equipment as outlined for the shipping lines below. within the eModal Community Portal also provide a central place for intermodal stakeholders to post and view vessel information by both calendar and list views. Subsequent changes to the information will be captured the following day. At rail ramp locations, all storage is settled directly with the rail provider according to the ramps terms and conditions. You can provide your consent by clicking Accept All. Disputes due to inability to secure a terminal appointment to return equipment: A time stamped screenshot of a terminal appointment system indicating an appointment was not available at any applicable Carrier return locations for the date a waiver is being applied for, including all shifts where applicable. (10 containers per search) Reset. If, for any reason, you are less than 100% satisfied with a product you have purchased from us, return it within 90 days using one of our hassle-free return or exchange methods. Please key in your Shipping Line name for each terminal. If your item is defective, you have one year from the date of purchase to return it. DEMURRAGE: Compensation payable when the Merchant holds Carriers Container inside the terminal, port or depot beyond the agreed amount of Free Time (the compensation includes terminal storage costs). local information. One Sitcum Plaza, Tacoma, WA 98421. deliver best-in-class service to our customers. vessel tracking, port schedule, access rates of exchange for your selected
Please enter container number (s) below: *Note: If you would like to enter more than one container number, separate each container number by pressing enter. .eg-eyebrow div { Evergreen Enterprises 8, 2021 in order to access the terminal. Subscribe for UIIA EMail Notification. We refund the returned merchandise within 8 business days of receiving the items. Motor Carrier SCAC. A platform for our supply partners . About Box 2985 Sets session expire time for the user across multiple applications. Your complete guide to shipping to and from United States of America. Activity location codes for demurrage and detention, Submission of release request instructions. Limited same day appointments will be available for certain transactions. Maersk North America Market Update (February 2023), Service changes Asia to/from North America sailings, Genset Charge - U.S. } Postal Service, give it to your mail deliverer or drop off at your nearest post office. Please check with the terminal location for all terminal pickup procedures and to validate cargo is available for pickup. Port Everglades - first 7:00 AM following vessel departure Don't miss out on sales, new arrivals and more. details,
Incorrect email and/or password was entered. Get up-to-date local information about import procedures and restrictions, demurrage and detention, container drop-offs and more. YouTube collects user data through videos embedded in websites, which is aggregated with profile data from other Google services in order to display targeted advertising to web visitors across a broad range of their own and other websites. Empty reefer containers will be released against bookingsand accepted as export loads5 working days prior to vessel arrival. Empty container return locations Use the below overview to determine where to return empty containers in Canada. Each daily screenshot must be time stamped and show no appointments were available for all shifts and as far into the future as the terminal system allows. .eg-eyebrow-left { Free time will commence the first 0800 on the first business day following discharge of the container at an ocean terminal, or the arrival of a container at a rail ramp or an inland CY (owned or contracted by Carrier), except in: display: none; North America Customer Service Handling Structure, Demurrage & Detention Free Time and Charges, Shipment visibility and real time information. .eg-eyebrow-right { If you received a defective or damaged item our customer service team may ask for you to send a picture of the items instead of returning the items. Vessel Schedule } Packing Of Cargo Transport Units (CTU Code), Terminals, Restrictions, Free Time, Local Surcharges, Office Calendar. display: flex; OOCL, CMA, APL, and COSCO Empty Reefers will only be available on gate hours 07:00 to 16:15. }. Detention disputes for U.S. shipments can be raised by: For cargo after return, through our website maersk.com in the MyFinance section. For UPS or FedEX, please drop it off at your nearest UPS or FedEx location. Port of Los Angeles **, {{'SP_TOTALCOUNT' | translate}}{{ totalRecords }}. Application: The free time & charges applied will be those in place on the origin price calculation date (PCD). We will work directly with the retailer on these issues of consumer returns. Need a custom quote or want to discuss your options. Reminder: Appointments are mandatory. CMA-CGM: YES: NOT RECEIVING DAMAGES : COSCO: NO: ONLY ACCEPTING MTY REF / NO EXPORT EMPTY DELIVERY: EVERGREEN: NO: ONLY ACCEPTING EMPTY REF: HAPAG LLOYD: NO: NONE: HAMBURG SUD: NO: Call Hamburg Sub . Contact information for the different equipment control teams can be found at the top based on the city you are looking for. All rights reserved. Carrier will stop the detention clock effective the next business day after the notification is received. To see the satellite locations for an Equipment Provider, simply click on the EP's company name. These days will be countable days within the free time period for demurrage and detention. Third parties and social media networks also place tracking cookies. Pier 46, 401 Alaskan Way S, Seattle WA 98104, Tacoma Harbor | Directions Please contact our customer service department at 1-877-509-2956 within 90 days of receiving your shipment to initiate a return. Weve had a problem submitting your entries, please try again or check back later. Book your shipments online via SPOT at a fixed price and with a loading guarantee to know when they will arrive. U.S. Department of Commerce color: #FFF; Terminal Alerts provide you with real-time, personalised operational updates via SMS or email. Are you having trouble making an appointment or paying a fee? Long Beach - first 3:00 AM following container discharge DETENTION: Compensation payable when the Merchant holds Carrier's Container outside the port, terminal or depot beyond the agreed amount of Free Time. Jacksonville - first 8:00 AM following vessel departure General purpose platform session cookie, used by sites written with Miscrosoft .NET based technologies. Please enter your Evergreen account number and zip code to activate your online account below. An e-mail to Maersks equipment team requesting an alternate location to return the equipment. All returns of standard cartons received within 30 days of shipment are subject to a 30% handling fee. Together, the six shipping companies operate a modern fleet . Remembers the users default region landing page. Signal Mutual, the largest federal longshore and harbor workers compensation insurance provider in the United States has named APM Terminals North America as the recipient of the companys s Industry Safety Leadership Award for the 2021-22 year. This is an effort to ensure that all drivers are educated on the APM Terminals safety policies in advance which should improve safety awareness and reduce potential violations. , however not all transactions will be guaranteed. Version: em2005.1201.25 2022 Maher Terminals LLC - All Rights Reserved. Stores a unique chat session status and session information such as user name, company name, email address, question that posted by the user and chat history. Pleasesearch the Empty Container Return Exceptions list to locate your empty container delivery location. DOCUMENTATION FEE FOR ALL IMPORT TRADES - EFFECTIVE DECEMBER 1, 2020. Port Elizabeth is APM Terminals' largest terminal on the east coast of North America, and offers the largest reefer capacity in the port of New York and New Jersey. Each daily screenshot must show no reservations were available for that day and as far into the future the rail reservation system allows, or up to the end of the receiving window whichever is sooner. padding: 5px; Tacoma, WA 98401-2985800-657-9808info@nwseaportalliance.com, Seattle Harbor | Directions New Orleans - first 8:00 AM following vessel departure Read more. Allows the user to access multiple applications by using single sign-on. APM Terminals Port Elizabeth has a specialist team and equipment ready to load and unload your Out-of-Gauge or Break Bulk Cargo. UIIA Notification Region. Disputes must be submitted to Maersk within 30 days of the invoice date. We use the latest systems to provide you with real-time information about the status of your cargo, online vessel schedules, online payments and an efficient truck appointment system. Please send all returns or exchanges to: 2018 - Evergreen's Marine Terminal of the Year Award; 2018 - The Association of Bi-State Motor Carriers Award; 2018 - National Truck Driver Appreciation Week; 2017 - Evergreen's Marine Terminal of the Year Award; Careers; Payment; Help; Contact Us The terminals four ZPMC ship-to-shore super post-panamax cranes are capable of handling the largest container vessels on the water today, up to 23 containers wide on-deck. Limited same day appointments will be available for certain transactions. The tags are re-editable. |. Marine exchange of SoCal, APL: (800) 999-7733 Refunds will be processed within 8 business days of receiving the returned items, and will be credited to the original form of payment.
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